Advanced Insight Solutions (AIS) Software Release Dates and Milestones
The table below details important information relevant to the software releases of the two components of the AIS product family: Advanced Insight Manager (AIM) and Advanced Insight Scripts (AI-Scripts). The dates and milestones provided are in accordance with the policies of AIM and AI-Scripts at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks.
| Advanced Insight Manager (AIM) | FRS Date | End of Engineering Support | End of Life (EOL) |
|---|---|---|---|
| AIM 1.2 | 08/15/2008 | 05/15/2009 | 05/15/2010* |
| AIM 1.1 | 04/28/2008 | 01/28/2009 | 01/28/2010* |
| AIM 1.0 | 02/15/2008 | 11/15/2008 | 11/15/2009* |
For AIM software products, the period of active engineering support will be the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first. All software releases are considered major. The product cycle is currently three (3) months, so the period of active engineering support is typically up to nine (9) months from FRS.
Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.
JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.
When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.
| Advanced Insight Scripts (AI-Scripts) | FRS Date | End of Engineering Support | End of Life (EOL) |
|---|---|---|---|
| AI-Scripts 1.2 | 08/15/2008 | 12/15/2008 | 12/15/2009* |
| AI-Scripts 1.1 | 04/28/2008 | 08/08/2008 | 08/08/2009* |
| AI-Scripts 1.0 | 02/15/2008 | 05/28/2008 | 05/28/2009* |
For AI-Scripts software products, the period of active engineering support will apply only to the current release. All software releases are considered major. The product cycle is currently three (3) months, which is the typical period of active engineering support.
Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.
JTAC support will continue after EOE for two (2) subsequent releases or up to six (6) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.
When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.
* No later than the date posted. The date may be earlier if the subsequent releases are reached prior to the months of support option.