Know more, react less
Juniper Support Insights gives you holistic visibility into the operational health of all your Juniper devices.
Realize more value
Juniper’s team of experts leverages AI and automation to speed up the onboarding, deployment, and adoption of your Juniper solution with repeatable and remote delivery options. We offer a suite of hardware and software support options, along with intelligent insights into network usage, inventory, health, and performance to mitigate risk.
Campus and branch
Data center
Accelerate and support your deployment and migration of Juniper data center infrastructure and Juniper Apstra intent-based networking deployment software.
Automated WAN
Get expertise with state-of-the-art automation tools and platforms for smoother and faster WAN deployment and management.
Security
Safeguard your users, applications, and infrastructure across all points of connection. Our experts can help you maximize your defenses from client to cloud.
Support
Reduce OpEx and improve network stability. Get round-the-clock troubleshooting, updates, maintenance releases, and hardware replacement options.
U.S. federal government
Get the US-based services and support you need, enhanced specifically to meet the security and other unique requirements of government agencies, including STIG Compliance Service.
Juniper Support Insights
Transform the support experience across your entire Juniper portfolio from reactive to focused and proactive. Reduce network mean time to recovery, enhance productivity, and improve network performance.
CASE STUDY
TELUS offers better and faster connectivity to its 16 million customers across Canada
TELUS, recognized as having the fastest 5G network in Canada, is creating an agile, software-driven network to deliver a new generation of services to consumers, businesses, healthcare providers, and the agricultural community.
“The network must be able to self-tune. We need to build self-driving networks,” says Ali Tizghadam, principal technology architect and network softwarization lead at TELUS. “This requires new foundations to be built and some traditional approaches to network must evolve to make the shift possible.”
TELUS worked closely with Juniper Professional Services to automate the test, validation, and certification of 5G and other services. Automating testing reduces service activation testing from weeks to days, lowering the cost of service delivery and leading to greater customer satisfaction and retention.
TELUS’ 5G network now reaches 70% of the Canadian population, with an accelerated service rollout that connects communities from coast to coast.
See other stories
JUNIPER SERVICES BY THE NUMBERS
15
Hours of downtime prevented in less than a year for a global services provider using automated insights from Juniper Support Insights.
97%
Customer satisfaction score with Juniper's expert-led services delivery.
Accelerate data center value
As network complexity increases in data centers, according to IDC, IT shops are turning to services from trusted partners for deployment and migration expertise.