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Monitoring System Log Messages with the J-Web Event Viewer

Purpose

Monitor errors and events that occur on the device.

Action

Select Monitor>Events and Alarms>View Events in the J-Web user interface.

• Process—System process that generated the error or event.
• Severity— A severity level indicates how seriously the triggering event affects routing platform functions. Only messages from the facility that are rated at that level or higher are logged. Possible severities and their corresponding color code are:
  • Debug/Info/Notice (Green)—Indicates conditions that are not errors but are of interest or might warrant special handling.
  • Warning (Yellow)—Indicates conditions that warrant monitoring.
  • Error (Blue)—Indicates standard error conditions that generally have less serious consequences than errors in the emergency, alert, and critical levels.
  • Critical (Pink)—Indicates critical conditions, such as hard drive errors.
  • Alert (Orange)—Indicates conditions that require immediate correction, such as a corrupted system database.
  • Emergency (Red)—Indicates system panic or other conditions that cause the routing platform to stop functioning.
• Event ID—Unique ID of the error or event. The prefix on each code identifies the generating software process. The rest of the code indicates the specific event or error.
• Event Description—Displays a more detailed explanation of the message.
• Time—Time that the error or event occurred.

• System Log File—Specify the name of the system log file that records the errors and events.
• Process—Specify the system processes that generate the events you want to display. To view all the processes running on your system, enter the show system processes CLI command.
• Date From—Specify the beginning of the date range that you want to monitor. Set the date using the calendar pick tool.
• To—Specify the end of the date range that you want to monitor. Set the date using the calendar pick tool.
• Event ID—Specify the specific ID of the error or event that you want to monitor.
• Description—Enter a description for the errors or events.
• Search—Fetches the errors and events specified in the search criteria.
• Reset—Clears the cache of errors and events that were previously selected.
• Generate Report—Creates an HTML report based on the specified parameters.