Managing Services from the Sample Residential Portal
After you log in to the portal, you can use the portal in the same way that a subscriber would use it. This section describes how to use the sample residential portal from a subscriber's viewpoint.
Use the navigation pane on the left side of the page to move from one page to another.
You can set up, activate, and schedule additional services. These services supplement your basic Internet services, and may carry additional fees.
If you use DHCP to receive an IP address, you can also manage equipment registration.
Table 27 describes the tasks that you can perform in the sample residential portal and shows which item to select in the navigation pane to display the page that lets you perform the task.
Starting and Stopping Services
You can start and stop services to which you have a subscription. You can view which supplementary services the Internet service provider makes available to you in the Subscribe page, and subscribe to services there. After you subscribe to a service, the Services page lists the service. See Subscribing to Services.
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- Click the tab that specifies the type of service to start or stop.
- In the page that lists the service:
- To start a service, click the red circle under Status.
- To stop a service, click the green check mark under Status.
- If a password is required to start a service, enter your password at the prompt.
- To have a service become active when you log in to the portal again, click Persistent before you start the service.
If you specify a schedule for a service, that service is active as defined in the schedule and may remain active after you log out of the portal. See Setting Up Service Schedules.
Getting Usage Information
From the portal, you can view information about how long a service has been active and can view traffic statistics for your current login session. Internet service providers could use this type of information to generate accounting data for specified services, such as a video gold service that would support video on demand.
To get usage information for your current login session:
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- Click the tab that specifies the type of service for which you want usage information for your current login session.
Setting Up the Type of Service Activation
You can have a service activated every time you log in to the portal, or you can activate it from the Services page when needed.
To view information about service activation and change how a service is activated:
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- Click the tab that specifies the type of service that you want to view or for which you want to change the type of activation:
- To start a specified service when you connect to your Internet service provider, click Automatic.
- To start a specified service only when you want it to become active, click Manual.
Setting Up Service Schedules
You can set up schedules to activate specified services and deactivate specified services at fixed times. The schedules operate independently of whether you are logged in to the portal. For example, you could set up a schedule that activates a video gold service at 12 noon on every Saturday and deactivates the service at 12 midnight on the same day.
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- In the Name field, specify a name for the schedule.
- Under Schedule, specify the time to start the service under from, and the time to stop the service under to.
For information about the type of information to enter in these fields, see Specifying Values for Times and Setting Times.
For information about the type of information to enter in these fields, see Setting Actions.
The schedule appears under EventList, and the schedule of actions for this month appears under ThisMonth.
Specifying Values for Times
When you create or change schedules, you can use the values in the following list to make entries in the from and to sections in the Schedules page. See Setting Times for a description of each entry field under the Schedule area of the page.
- Asterisks (*) are interpreted differently depending on the field in which you enter one as a value. The following list describes how the SRC software interprets an * as a value for the various fields:
- Minutes and hours—0 (zero)
- Time zones—Local SAE time zone
- All other fields—First through last
- For fields in the To section of the schedule area, * for the end time is equivalent to "deny service activation after this start date."
- For dates in the From section of the schedule area, * is equivalent to "deny service activation anytime before this end date."
- Range of numbers or letters separated by a hyphen—The range is inclusive; for example, 1-5 for the hour specifies hours 1, 2, 3, 4, and 5. A range of mon-wed specifies Monday, Tuesday, and Wednesday.
- List of numbers, letters, or ranges separated by commas—For example, 1,2,5,9 or 0-4,8-12 or mon-wed,fri-sat.
- Skip values in ranges.
- Skip a number's value through the range, follow a range with /<number>. For example, 0-23/2 used in the hours field specifies that the event occurs every other hour.
- Skip values with *. If you want to specify every two hours, use */2.
NOTE: If you set both a day of the month and a day of the week, the day of the month is used.
Setting Times
Use the following field definitions when you make entries in the from and to sections in the Schedules page. For information about general guidelines that apply to these entry fields, see Specifying Values for Times.
Year
Month
Day
Hour
Minute
DOW
- 0-6, with 0 representing Sunday, and each subsequent number representing the next day of the week.
- First three letters of the name of the day
TZ
GMT (+|-) ( hh:mm | hh mm | hh )
Setting Actions
In the Actions area, specify the type of action to be taken for a specified service.
Operation
- deactivate—Deactivates the specified service at the indicated time.
- activate—Activates the specified service at the indicated time.
- deny—Does not allow activation of the specified service at the indicated time.
- deny and deactivate—Deactivates the service if it is currently active and does not allow activation of the indicated service at the specified time.
- Guidelines—For deactivate and activate, specify times only in the from fields; any entries in the to fields are ignored.
Service
Subscribing to Services
After you subscribe to a service, you can activate the service to use it. Your Internet service provider decides which services are available to you for subscription. For information about activating a service, see Starting and Stopping Services.
To manage subscriptions to services:
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- To subscribe to a specified service, click Subscribed.
- To stop a subscription to a specified service, click Unsubscribed.
Registering Equipment for DHCP Login
If your Internet service provider assigns an IP address by using DHCP, you can register your equipment to automatically obtain an authenticated IP address when you log in to the portal. Your equipment can be a device other than a PC, such as an IP phone or a set-top box.
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- Specify the username and password to use for equipment registration, and click Continue.
- In the page that appears, specify the media access control (MAC) address of the equipment to be registered, provide a brief description of this equipment, and click Register.
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The page displays the registration information.
Disabling Equipment Registration
If you previously registered your equipment to obtain an authenticated IP address, you can change your configuration to disable equipment registration.
To disable registration of your equipment:
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A page appears that shows the equipment that you have registered.
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The Welcome page for the portal appears.
You can also disable equipment registration when you log out of the portal; see Logging Out of the Sample Residential Portal.