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Managing Operators

Typically, a service provider uses an LDAP client or SDX Admin to create one operator for each enterprise. This operator, or manager, represents the primary IT manager for the enterprise.

For information about adding an operator from SDX Admin, see Chapter 14, Configuring Subscribers and Subscriptions with the SRC CLI or Chapter 13, Configuring Subscribers and Subscriptions with SDX Admin.

The primary IT manager uses the enterprise service portal to create other managers in the directory and gives those managers privileges to manage specific sites and accesses. IT managers can perform the following tasks to manage operators with the enterprise service portals we provide:

Creating Managers

To create managers through the enterprise service portal:

  1. In the navigation pane of the enterprise service portal, click the object that you want the manager to control.
  2. Click the Managers tab in the portal.

The portal displays the Manager's page for the object.


Figure 33: Manager's Page
  1. Complete the fields in a new line of the table.

See Managers Fields.

  1. Click Create.

The portal adds the new manager to the table.

Managers Fields

In the Managers tab of an enterprise service portal, you can modify the following fields to control privileges for managers.

Login ID

Admin.

Modify sub.

Modify params.

Activate sub.

Modify VPNs

Password     

Modifying Managers

To modify a manager's privileges:

  1. Start at the Manager's page (see Figure 33).
  2. Change the values in the fields for this manager.
  3. If you want to revert to the original values, click Reset.
  4. Click Apply.

Deleting Managers

To delete a manager:

  1. Start at the Manager's page (see Figure 33).
  2. Click Delete for the manager.


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