Troubleshooting Problems with the SRC Software Process with the C-Web Interface
To troubleshoot SRC problems on the JUNOS routing platform, review the log files for the SAE and the log files generated by the SRC software process on the router. If the log files indicate that the SRC software process on the JUNOS routing platform is not responding:
- Look at the status of the process on the JUNOS routing platform.
root@ui1>show system services service-deployment
Connected to 172.17.20.151 port 3333 since 2004-02-06 14:50:31 PSTKeepalive settings: Interval 15 secondsKeepalives sent: 100, Last sent: 6 seconds agoNotifications sent: 0Last update from peer: 00:00:06 ago- If you see the message "error: the service-deployment subsystem is not running," reenable the SRC software process. See Disabling Interactions Between the SAE and JUNOS Routing Platforms.
- If the process is already enabled, review the configurations of the router and the SAE in the directory, and fix any problems.
- Restart the SRC software process on the router.
root@ui1>restart service-deployment
The SAE synchronizes with the SRC software process and deletes unnecessary data from the router.
Deleting All SRC Data on JUNOS Routing Platforms
If deleting parts of the SRC data on a JUNOS routing platform fails to solve problems, delete all the SRC data and restart the SRC software process. To do so:
- Delete all SRC interfaces and services.
delete groups sdx
root@ui1#commit
- If you are running SDX software releases 5.0 through 6.1, you should also delete interface sessions. (After release 6.2, session data is no longer stored on the router, it is stored on the SAE host using the session store feature.)
delete groups sdx-sessions
root@ui1#commit
- Restart the SRC software process on the router.
root@ui1>
restart service-deployment
Viewing the State of JUNOS Device Drivers with the C-Web Interface
If the log files indicate a problem with a specific driver, review the configuration of the associated with the JUNOS device driver with the C-Web interface.
The Drivers pane displays information about the JUNOS device driver.
Viewing Statistics for Specific JUNOS Device Drivers with the C-Web Interface
To view SNMP statistics about a specific JUNOS device driver:
- In the Device Name box, enter a full or partial device driver name for which you want to display information, or leave the box blank to display all devices.
For JUNOS router drivers and PCMM drivers, use the format:
default@<router name>The Device pane displays statistics for a specific JUNOS device driver.
Viewing Statistics for All JUNOS Device Drivers with the C-Web Interface
To view SNMP statistics for all JUNOS device drivers:
The Common pane displays statistics for the JUNOS device drivers.