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Before You Install an Enterprise Service Portal

Before you install the enterprise service portal:

If you plan to use Enterprise Manager Portal and NAT Address Management Portal, which work together but serve different purposes, you must install both portals. You can install these portals on the same or different machines.

We provide the JBoss Web application server in the SRC software distribution. For information about installing this software, see SRC-PE Getting Started Guide, Chapter 38, Installing Web Applications.

Sticky sessions are sessions between a server and client in which information is preserved between different transactions in an activity. When a server establishes a session for an activity with a particular client, the Web application server preserves session information by sending subsequent requests from the client to the same server. For enterprise service portals, use of sticky sessions ensures that the Web application server always routes requests from IT managers to the same instance of the enterprise service portal that they logged into.

For information about configuring sticky sessions for the Web application server, see the documentation for your Web application server.


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