Troubleshooting Problems with Managing JUNOSe Routers
You can troubleshoot problems with the SRC client on JUNOSe routers and with managed JUNOSe routers, interfaces, and services on the SAE.
Troubleshooting the SRC Client on JUNOSe Routers
To troubleshoot SRC problems on the router:
- Look at the log files for the SAE and the log files generated by the SRC client on the JUNOSe router.
- If the log files indicate a problem with specific interfaces on the router, review the configuration of the associated policies in the SRC software, and fix any errors.
- If the log files indicate a problem with a specific service or its associated policy rules, review the configuration of the service or policies in the SRC software, and fix any errors.
- If the log files indicate only that the SRC client is not responding, ensure that the values in the SAE configuration match the values in the SRC client configuration on the router.
When you restart the SRC client, the SRC client removes all policies that were installed by the SRC software and reports all interfaces again.
NOTE: DHCP addresses that were managed are not reported again, so we recommend that you do not restart the SRC client if you are managing DHCP sessions.
To restart the SRC client in COPS-PR mode, enter the following commands:
host1:<vrName>(config)#no sscc enablehost1:<vrName>(config)#sscc enable cops-prTo restart the SRC client in COPS-XDR mode, enter the following commands:
host1:<vrName>(config)#no sscc enablehost1:<vrName>(config)#sscc enableIf restarting the SRC client does not resolve the problem, rebuild the router configuration and restart the client.
Viewing the State of JUNOSe Device Drivers with the C-Web Interface
If the log files indicate a problem with a specific driver, review the configuration of the associated with the JUNOSe router driver with the C-Web interface.
The Drivers pane displays information about the JUNOSe device driver.
Viewing Statistics for Specific JUNOSe Device Drivers with the C-Web Interface
To view SNMP statistics about a specific JUNOSe device driver:
- In the Device Name box, enter a full or partial device driver name for which you want to display information, or leave the box blank to display all devices.
For JUNOSe router drivers, use the format:
<virtual router name>@<router name>
The Device pane displays statistics for a specific JUNOSe device driver.
Viewing Statistics for All JUNOSe Device Drivers with the C-Web Interface
To view SNMP statistics for all JUNOSe device driver:
The Common pane displays statistics for the JUNOSe device driver.