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Juniper Support Insights (JSI) Documentation

Juniper® Support Insights (JSI) is a cloud-based support solution that transforms support delivery from a broadly, reactive to a focused, pro-active experience. JSI brings forward our accumulated product knowledge, in the moment in which it is needed, to provide a valuable contribution to the Juniper AI-Native experience.

Juniper® Support Insights (JSI) is a cloud-based support solution that transforms support delivery from a broadly, reactive to a focused, pro-active experience. JSI brings forward our accumulated product knowledge, in the moment in which it is needed, to provide a valuable contribution to the Juniper AI-Native experience.

Plan
Plan Set Up Manage

Plan

See what problems this product solves and how it fits into your topology.

[Juniper Cloud] JSI Release Notes
Stay up-to-date with new features and improvements for JSI on Juniper Cloud.
[JSP] JSI Release Notes
Stay up-to-date with new features and improvements for JSI on Juniper Support Portal.
Datasheet
Know the key features and benefits of Juniper Support Insights.
JSI Product Information
Learn about Juniper Support Insights and access available resources.

Set Up

Follow the implementation steps to quickly install, configure, and upgrade the product.

[Juniper Cloud] JSI Quick Start
Set up JSI on Juniper Cloud, onboard devices, and gather operational device insights.
[Mist] Enable JSI within Mist
Integrate your Juniper account with Mist to gain device insights.
[JSP] JSI with LWC Quick Start
Set up JSI on the Juniper Support Portal using a Lightweight Collector (LWC).
[JSP] JSI with vLWC Quick Start
Set up JSI on the Juniper Support Portal using a Virtual Lightweight Collector (vLWC).

Manage

Begin using your product to monitor and manage your network.

[Juniper Cloud] JSI User Guide
Perform admin tasks, onboard Juniper devices to JSI, and use the JSI dashboards.
[JSP] LWC Platform Hardware Guide
Install, configure, maintain, and troubleshoot a physical Lightweight Collector.
[JSP] vLWC Deployment Guide
Install, configure and troubleshoot the Virtual Lightweight Collector on VMWare and JSP.
[JSP] FAQs: JSI and LWC
Install, configure and troubleshoot the Virtual Lightweight Collector on VMWare and JSP.
How to Buy

Related Products

More Info
[JSP] Juniper Support Insights Demo

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RELEASE INFO

End of Life Dates
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