Resetting the Administrator Password using CLI
To reset the administrator password using CLI, you must have physical access to the appliance. You cannot reset the administrator password remotely.
A user with the name “recovery” can log into the appliance without a password and enter a limited amount of commands, including a command to reset the administrator password.
To recover the administrator password using CLI, do the following:
When prompted to login, enter the username recovery on the appliance and press Enter.
user login: recovery ******************************************************************* Juniper Networks Advanced Threat Prevention Appliance ******************************************************************* Welcome recovery. It is now Wed Jan 01 12: 00:00 PDT 2020 user:Core# exit help history reset-admin-password
Since no password is required the recovery user is automatically logged into the device.
Enter the
reset-admin-passwordcommand to reset the password.user:Core# reset-admin-password
The other commands available to the recovery user are: exit, help, and history.
In addition to viewing UI users in the audit logs, you can also view admin and recovery-admin CLI users in the audit logs, under Reports in the Web UI. See the Operator’s Guide for details.