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Troubleshooting Juniper ATP Cloud: Checking the Application-Identification License

You must have a valid application-identification (AppID) license installed for the supported platforms. For the complete list of supported features and platforms, see Application Identification in Feature Explorer. Use the show services application-identification version CLI command to verify the applications packages have been installed. You must have version 2540 or later installed. For example:

If you do not see the package or the package version is incorrect, use the request services application-identification download CLI command to download the latest application package for Junos OS AppID. For example:

Then use the request services application-identification install CLI command to install the downloaded application signature package.

Use the show services application-identification application version CLI command again to verify the applications packages is installed.