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Juniper ATP Cloud User Guide
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Blocked Attachments Overview

date_range 09-Apr-25

Access this page from the Monitor > Emails menu.

The Blocked Attachments monitor page lists blocked emails with their threat score and other details including sender and recipient. You can also take action on blocked emails here, including releasing and adding these emails to the blocklist.

The following information is available from the Summary View:

Table 1: Emails Summary View

Field

Description

Time Range

Use the slider to narrow or increase the time-frame within the selected the time parameter in the top right: 12 hrs, 24 hrs, 7 days or custom.

Malicious Email Count

Total number of malicious emails scanned during the chosen time-frame and then categorized them into the following:

  • Blocked

  • Blocked and not allowed

  • Quarantined and allowed

Emails Scanned

A graphical representation of all scanned emails, organized by date

The following information is available from the Detail View:

Table 2: Emails Detail View

Field

Description

Recipient

The email address of the recipient.

Sender

The email address of the sender.

Subject

Click the Read This link to go to the Juniper ATP Cloud quarantine portal and preview the email.

Date

The date the email was received.

Malicious Attachment

Click the attachment name to go to the Juniper ATP Cloud file scanning page where you can view details about the attachment.

Size

The size of the attachment in KB

Threat Score

The threat score of the attachment, 0-10, with 10 being the most malicious.

Threat Name

The type of threat found in the attachment, for example, worm or Trojan.

Action

The action taken, including the date and the person (recipient or administrator) who took the action.

Using the available buttons on the Details page, you can take the following actions on blocked emails:

  • Unblock Attachment for Selected User(s)

  • Unblock Attachment for All Users

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