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Current Active Alarms Monitor (Service View)

The Current Active Alarms monitor shows any active alarm that has not yet been cleared. It is one of the four standard monitors available in Alarm mode. Current Active Alarms is a table that has four fields and appear by default. However, nine fields are available for selection. View Table 1 for a description of the table.

Table 1: Current Active Alarms Monitor

Table Column

Description

Shown in Summary by Default

Shown in Detailed View by Default

Name

The alarm name.

Yes

Yes

ID

A system and sequentially-generated identification number.

No

No

Assigned To

If assigned to an individual, it shows the name of the person assigned; otherwise, it shows System to mark that the alarm is still unassigned.

No

Yes

Severity

The severity of the alarm. Severity levels are:

  • Critical—A critical condition exists; immediate action is necessary.

  • Major—A major error has occurred; escalate or notify as necessary.

  • Minor—A minor error has occurred; notify or monitor the condition.

  • Info—An informational message; no action is necessary.

Yes

Yes

Service Name

The name of the service for which the alarm was generated.

Yes

Yes

Customer

The name of the customer associated with the service for which the alarm was generated.

Yes

Yes

Service Type

The type or protocol of the service for which the alarm was generated.

Yes

Yes

Entity ID

The identification of the entity responsible for causing this alarm. The Entity ID is the key for correlation of events into an alarm. The Entity ID could be a MAC address of a radio or an IP address of the device.

Yes

Yes

Source

The IP address of the device or network element that generated the alarm. The SNMP agent is located at the source IP. In most cases, the source IP is the IP address of the switch or controller.

No

No

Creation Date

The date and time the alarm was first reported.

No

No

Last Updated

The date and time that the information for the alarm was last modified.

Yes

Yes

Updated By

Either the system or the last user who modified the alarm.

No

No

Clicking the Details icon opens Alarm Details where you can sort and disposition alarms by state (Acknowledged, Clear, Active).