Service Alarms by Severity Widget

The Service Alarms by Severity widget displays comprehensive and cohesive details about the alarms generated by different devices for which services, such as E-Line, IP, LSPs, and E-LAN, are configured. You can view critical, salient information about the configured devices and services in an intuitive, easily-navigable format. The summarized way in which you can view statistical details enables you to examine the health and operating-efficiency of devices, and the performance of services. These alarm details enable effective and simplified troubleshooting and administration. For example, if you find that a particular device has recorded a large number of critical or major alarms for a service, you can then navigate to the design and provisioning pages of the type of service to correct and modify the attributes or diagnose the problems that might be generating the alarms.

Critical, major, and minor alarms are displayed in a pie chart with percentage values of each type of alarm. When you move the mouse over the segments of the pie chart, the total number of alarms of each type are displayed.

Alarm severity levels are:

• Critical (Red)—A critical condition exists; immediate action is necessary.

• Major (Orange)—A major error has occurred; escalate or notify as necessary.

• Minor (Yellow)—A minor error has occurred; notify or monitor the condition.

• Info (Wedgewood Blue)—An informational message; no action is necessary. Informational alarms do not necessarily indicate an error. It could indicate that a device or entity has changed state.