Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
ON THIS PAGE
 

Configuring APN Settings on CPE Devices

You can configure Access Point Name (APN) settings on the following devices, with or without SIM change. You can change the APN settings either to use a private APN with the current LTE service provider or to use a different LTE service provider.

Note:

You can only insert a SIM card in the SIM1 slot of the LTE Mini-Physical Interface Module (Mini-PIM).

Following is the list of devices on which you can configure APN settings:

  • NFX Series—NFX150 and NFX250 CPE devices

  • SRX Series—SRX320, SRX340, and SRX345 CPE devices

Configuring APN Settings with SIM Change on CPE Devices

To configure APN settings with SIM change:

  1. Select Resources > Devices.

    The Devices page appears.

  2. Click the device that you want to configure.

    The Device-Name page appears.

  3. Click the Configuration Template tab and change the APN settings according to the guidelines provided in Table 1.
  4. Click Save.

    The new settings are applied after one minute.

  5. Remove the USB dongle from the CPE device, change the SIM card, and re-insert the USB dongle.

    The system checks for the new APN settings every minute.

    • If the applied APN settings are compatible with the new SIM card—The LTE WAN link and its tunnels go down after one minute and remain down till the new SIM card is inserted. The LTE dongle LED indicates that the connection is down during this period. Maximum one minute after the new SIM is inserted, the LTE dongle LED indicates that the connection is up. The LTE WAN link and its tunnels come up automatically.

    • If the applied APN settings are not compatible with the new SIM card—The LTE WAN link and its tunnels go down after one minute and remain down even after the new SIM card is inserted. The LTE dongle LED indicates that the connection is down even after the new SIM is inserted.

  6. To revert to the old SIM, remove the USB dongle, replace the current SIM with the previous SIM, and re-insert the dongle.

    The system checks for the new APN settings every minute. Maximum one minute after the old SIM is inserted, the LTE dongle LED indicates that the connection is up (using the old SIM and old APN). The LTE WAN link and its tunnels come up automatically

Table 1: Fields for the APN Configuration Settings on the Configuration Template Tab

Field

Description
Edit Settings for APN Configuration

Use default APN settings

Click the toggle button to enable (default) or disable the default APN settings.

  • If you enable this option, the default APN settings that are shipped along with the CPE device are used for configuring the APN.

  • If you disable this option, you must configure the APN settings manually.
APN Settings  

APN Name

Enter the access point name (APN) of the gateway router.

SIM Change Required

Click the toggle button to enable or disable changing the SIM card:

Note:

You can change the SIM card either to use a different LTE service provider or to use a private APN with the current LTE service provider.

  • (Default) Enable this option to change the APN settings and to use a new SIM card.

  • Disable this option to change the APN settings without changing the SIM card.

Authentication Method

From the list, select one of the following authentication methods for the APN configuration as configured by the service provider:

  • (Default) PAP—Select this option to use Password Authentication Protocol (PAP) as the authentication method.

  • CHAP—Select this option to use Challenge Handshake Authentication Protocol (CHAP) authentication as the authentication method.

  • None—Select this option if you do not want to use any authentication method.
Authentication Information  

SIP User ID

Enter the Session Initiation Protocol (SIP) user ID for authentication.

SIP Password

Enter the SIP password for authentication.

Configuring APN Settings without SIM Change on CPE Devices

To configure APN settings without SIM change:

  1. Select Resources > Devices.

    The Devices page appears.

  2. Click the device that you want to configure.

    The Device-Name page appears.

  3. Click the Configuration Template tab and change the APN settings according to the guidelines provided in Table 1.
  4. Click Save.

    The new settings will be applied after one minute.

    • If the applied APN settings are valid—In CSO, the LTE WAN link and its associated tunnels go down momentarily and then, get re-established automatically.

    • If the applied APN settings are invalid—After one minute, the LTE dongle LED indicates that the connection is down. In CSO, the LTE WAN link and its associated tunnels go down.

      After two minutes, the LTE dongle LED indicates that the connection is up (using old APN). In CSO, the LTE WAN link and its tunnels come up automatically.

Related Documentation