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Table of Contents
- play_arrow Introduction
- About the Administration Portal User Guide
- Administration Portal Overview
- Administration Portal Tasks for SP Administrators And OpCo Administrators
- Accessing Administration Portal
- Personalize the Administration Portal
- Switching the Tenant Scope
- About the Administration Portal Dashboard
- Changing the Administration Portal Password
- Resetting Your Password
- Configuring Two-Factor Authentication
- Resend Activation Link in Administration Portal
- Changing the Password on First Login
- Resetting the Password for OpCo and Tenant Users
- Setting Password Duration
- Extending the User Login Session
- About the Display Preferences
- Add a Theme in Administration Portal
- Apply or Modify a Theme
- Upload a Custom Font
- play_arrow Managing E-Mail
- play_arrow Managing Authentication
- play_arrow Managing Tenants
- Tenant Overview
- Full Mesh Topology Overview
- Understanding Specific Route-based Routing Within the SD-WAN Overlay
- About the Tenants Page
- Adding a Single Tenant
- Edit Tenant Parameters
- Importing Data for Multiple Tenants
- Allocating Network Services to a Tenant
- Viewing the Create History of Imported Tenant Data
- Delete a Tenant
- Viewing the History of Deleted Tenant Data
- Dynamic Mesh Tunnels Overview
- Configuring Dynamic Mesh Tunnel Thresholds for all Tenants
- Updating the Terms of Use
- play_arrow Managing Operating Companies
- play_arrow Managing Signatures
- Signature Database Overview
- About the Signature Database Page
- Downloading a Signature Database
- Download Locations for Signature Database
- Application Signatures Overview
- About the Application Signatures Page
- Understanding Custom Application Signatures
- Adding Application Signatures
- Editing, Cloning, and Deleting Application Signatures
- Adding Application Signature Groups
- Editing, Cloning, and Deleting Application Signature Groups
- play_arrow Managing Profiles
- Application Quality of Experience Overview
- Configure and Monitor Application Quality of Experience
- About the Application Traffic Type Profiles Page
- Predefined Application Traffic Type Profiles
- Add Traffic Type Profiles
- Edit and Delete Application Traffic Type Profiles
- SLA Profiles and SD-WAN Policies Overview
- About the SLA-Based Steering Profiles Page
- Adding SLA-Based Steering Profiles
- Editing and Deleting SLA-Based Steering Profiles
- About the Path-Based Steering Profiles Page
- Adding Path-Based Steering Profiles
- Editing and Deleting Path-Based Steering Profiles
- About the Breakout Profiles Page
- Adding Breakout Profiles
- Editing and Deleting Breakout Profiles
- play_arrow Managing Licenses
- play_arrow Managing Users and Roles
- Role-Based Access Control Overview
- About the Users Page in Administration Portal
- Add Service Provider and OpCo Users
- Edit and Delete Service Provider Users and OpCo Users
- Resetting the Password for Service Provider, OpCo, and Tenant Users
- Roles Overview
- About the Roles Page
- Add User-Defined Roles for Service Provider, OpCo, and Tenant Users
- Edit, Clone, and Delete User-Defined Roles for Service Provider, OpCo, and Tenant Users
- Access Privileges for Role Scopes (Operating Company and Tenant)
- play_arrow Managing Jobs
- play_arrow Managing Audit Logs
- play_arrow Monitoring
- About the Monitor Overview Page
- Alerts Overview
- About the Generated Alerts Page
- About the Alert Definitions/Notifications Page
- Creating and Managing Security Alerts
- About the Alarms Page
- BGP Alarms on Provider Hubs
- Monitoring Support for LTE Links on Dual CPEs
- Enable E-mail Notifications for SD-WAN Alarms
- Rogue Device Detection
- Multitenancy
- About the SLA Performance of All Tenants Page
- About the SLA Performance of a Single Tenant Page
- Monitoring Application-Level SLA Performance for Secure SD-WAN-Advanced
- Viewing the SLA Performance of a Site
- Viewing the SLA Performance of an Application or Application Group
- Understanding SLA Performance Score for Applications, Links, Sites, and Tenants
- Syslog Streaming
list Table of Contents
Generate Device RSI for Provider Hub Devices
Release:
Contrail Service Orchestration 6.3.0
Change Release
date_range
30-Sep-21
Starting from Release 6.0.0, CSO provides the option to generate the RSI (request support information) file for provider hub devices. Before you contact the customer support team, you must generate an RSI file for the device. The RSI file contains system data that can be analyzed to troubleshoot and debug any issue.
Only the SP administrator, OpCo administrator, or tenant administrator can generate the device RSI. Users with custom roles can generate RSI files, if the device RSI action is enabled for that role.
To generate the RSI log, the operational status of the device must be UP.
To collect the device RSI:
