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About the SD-WAN Events Page

To access this page, click Monitor > Link Switch Events in the Customer Portal.

You can use the SD-WAN Events page to view information about SD-WAN events. An SD-WAN event is triggered when the SLA requirements for a site are not met on its network-designated WAN link and the site switches WAN links to meet the SLA requirements.

Tasks You Can Perform

You can perform the following tasks from this page:

  • View a graphical representation of SD-WAN events in a specified time range (Time Range widget)

    The x-axis represents the defined time and the y-axis represents number of SD-WAN events.

    Use the slider to decrease or increase the time range within which you want to view SD-WAN events. You can also select from pre-defined time ranges such as 2h, 4h, 8h, 16h, 24h, or Custom.

    If you select Custom, you must specify the dates and times (in MM/DD/YYYY and HH:MM:SS 24-hour or AM/PM formats) from when and up to when you want the SD-WAN events displayed.

  • View the SD-WAN events that occurred and information related to the events; see Table 1.

  • Show or hide the columns displayed on the page—Click the Show Hide Columns icon at the top right corner of the page and select the columns that you want displayed in the grid.

  • Sort and filter SD-WAN events:

    Note:

    Sorting and filtering is applicable only to some fields.

    • Click a column name to sort the SD-WAN events based on the column name.

    • Click the filter icon (funnel) to toggle the filtering. You can enter the filter parameters in one or more fields and press Enter to display the filtered results.

  • Search for SD-WAN events using keywords. Click the search icon. Enter partial text or full text of the keyword in the search bar and press Enter. The search results are displayed.

Field Descriptions

Table 1 describes the fields on the SD-WAN Events page.

Table 1: Fields on the SD-WAN Events Page

Field

Description

Time Range

View a graphical representation of SD-WAN events against a defined time range. The x-axis represents the defined time and the y-axis represents SD-WAN events.

Use the slider to decrease or increase the time range within which you want to view SD-WAN events. You can also choose from pre-defined time ranges such as 2h, 4h, 8h, 16h, 24h, or Custom. For custom time, you must enter from and to dates in MM/DD/YYYY format and the time in HH:MM:SS format. By default, Previous 1 day is selected.

SLA Violation Time

Date and time at which the SLA violation occurred.

Link Switch Time

Date and time at which the link was switched.

Site

Name of the site for which the link was switched.

Connected To

Displays the name of the destination spoke or hub site to which the traffic is being sent.

SLA Profile

Name of the SLA-based steering profile associated with the site.

Reason

Indicates the reason for the link switch.

Mouse over the reason to view details of the SLA metrics violated.

Apps

Name of the applications for which the SLA violation occurred.

Department

Name of the department for which the SLA violation occurred.

Source Tunnel

Overlay tunnel of the device from which the link switch took place.

Destination Tunnel

Overlay tunnel of the device to which the link switch took place.

Duration (Sec)

Duration (in seconds) for which the SLA requirement for a site was not met before the site switched WAN links.

A duration of 0 indicates that the site switched WAN links before it failed to meet the SLA requirements, and the SLA requirements were met immediately on the new WAN link with no loss in meeting SLA requirements.

Related Documentation