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Supported Web Browsers

For the features in JSA products to work properly, you must use a supported web browser.

The following table lists the supported web browser versions.

Table 1: Supported Web Browsers for JSA Products

Web browser

Supported versions

64-bit Mozilla Firefox

Latest

64-bit Microsoft Edge

Latest

64-bit Google Chrome

Latest

The Microsoft Internet Explorer web browser is no longer supported on JSA 7.4.0 or later.

Security Exceptions and Certificates

If you are using the Mozilla Firefox web browser, you must add an exception to Mozilla Firefox to log in to JSA. For more information, see your Mozilla Firefox web browser documentation.

Navigate the Web-Based Application

When you use JSA, use the navigation options available in the JSA Console instead of your web browser Back button.

Related Documentation