Adopt a Device
You should be a user with superuser or network administrator privileges to adopt a device (switch, router or WAN edge) to Juniper Support Insights. You can adopt a device that is already a part of the network, and manage the device from the application.
The status of a device that is already installed and connected to the network, but is not managed by Juniper Support Insights appears as Not Connected on the Inventory page (Organization > Inventory). After the device connects with Juniper Support Insights, the status of the device changes to Attached, indicating that the device is managed by Juniper Support Insights.
Before you adopt a device, ensure that:
-
The device can reach the gateway.
Note:If a firewall exists between Juniper Support Insights and the device, configure the firewall to allow outbound access on TCP ports 443 and 2200 from the management port of the device.
-
The device can connect to the Internet by pinging the IP address 8.8.8.8.
To adopt a device: