Predefined User Roles Overview
Juniper Support Insights provides four predefined administrator roles and two predefined limited roles to manage access privileges of users, based on the tasks they need to perform.
A superuser creates an organization, adds users to predefined roles depending on the requirements of the organization. For example, an organization with a large number of networking devices would require multiple users performing different roles to efficiently manage the organization, whereas, in a small organization, a single user can perform the tasks to be carried out by users with all the roles. Different types of users in an organization, such as a network architect, network planner, NOC engineer, and field technician, all derive their access privileges from the predefined roles assigned to them.
The roles are:
Administrator Roles
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Super User
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Network Admin
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Observer
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Helpdesk
User Roles and their Responsibilities
The four predefined roles are:
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Super User
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Is the administrator of the organization.
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Creates organization, invites users, assigns user roles, creates sites, adopts devices, and so on.
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Superuser doesn’t need to be a person with a high-level of networking domain expertise.
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Network Admin
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Is a networking expert who monitors, verifies, and troubleshoots an organization's network.
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Observer
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Monitors events in the organization's network.
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Observer cannot take corrective action. The observer brings issues to the notice of the network administrator for resolution.
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Helpdesk
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Monitor selected sites in an organization.
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Limited Roles
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Reporting
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Super Observer
User Roles and their Responsibilities
The access privileges are limited for these role.
The six predefined limited roles are:
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Reporting
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Can access all the analytics tools.
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Super Observer
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Monitor all sites.
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View all pages under Organization menu.
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