Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
ON THIS PAGE
 

About the Compliance Tab

Navigate to Organization > Licensing > Compliance, to access the Compliance tab.

Juniper Support Insights (JSI) provides compliance report for all the devices linked to your organization, whether they are connected through cloud or through Lightweight Collector (LWC). JSI generates a compliance report for each device summarizing the feature licenses installed on the device. A device is considered compliant when all the configured feature licenses on the device are supported by a valid entitlement. If one or more configured feature licenses on the device is not supported by a valid entitlement, the device is considered non-compliant.

You can use compliance report to determine whether or not the features used on a device have an active and valid license. If feature licenses are non-compliant, the report indicates the reasons for the non-compliance and also provides recommendations to resolve the non-compliance issues.

For example, in Figure 1 eight feature licenses are associated with the device, out of which one feature is used without a license and is, therefore, non-compliant. As a result, the device also becomes non-compliant. To resolve the non-compliance issue, see Resolve a Non-Compliance Issue.

Figure 1: Compliance Report Page Compliance Report Page

You can view compliance reports of your devices connected to Juniper Cloud and Lightweight Collector (LWC) tool.

For cloud-connected devices, the report is refreshed within 12 minutes of activating or revoking licenses. The report is refreshed hourly, by default.

For devices connected to LWC, the compliance report is generated everyday at 7:05 PM PST.

The Compliance tab also displays a widget displaying the total number of devices that are compliant and non-compliant. Click the number or the percentage to filter devices based on their compliance status.

Figure 2: Compliance Widget Compliance Widget

Tasks You Can Perform

You can perform the following tasks on this tab:

  • View a compliance report. See Table 1.

    To view the individual feature licenses associated with a device, click the Expand icon that appears next to the device serial number.

  • Resolve a non-compliance issue. See Resolve a Non-Compliance Issue.

  • Search and filter the data by using keywords from the drop-down list.

  • Select the columns to be displayed in the table from the Table Settings pop-up.

  • Sort or resize columns in a table (grid).

Field Descriptions

Table 1 displays the fields on the Compliance tab.
Table 1: Fields on the Compliance Tab

Field

Description

Serial Number

Serial number of a device.

Model

 Model of a device; for example MX960, ACX710, and PTX10003.

Hostname

 Name that uniquely identifies a device in the network.

Name

Name of the feature for which the license is activated on a device.

Description

Description of the feature for which license is activated on a device.

Licensed

Indicates the total number of licenses or the capacity of licenses installed on a device.

For scale features, this field indicates the capacity of the installed license. Scale features refer to the bandwidth associated with the installed license.

For other features, this field indicates the total number of licenses installed on the device for a particular feature.

Used

Indicates the total number of licenses or the capacity of licenses used on a device.

For scale features, this field indicates the capacity of licenses used on the device for a particular feature. Scale features refer to the bandwidth associated with the installed license.

For other features, this field indicates the total number of licenses used on the device for a particular feature.

Needed

Indicates the total number of licenses or the capacity of licenses required on a device.

For scale features, this field indicates the capacity of licenses required on the device for a particular feature. Scale features refer to the bandwidth associated with the installed license.

For other features, this field indicates the total number of licenses required on the device for a particular feature.

Type

Indicates the type of license.

Permanent—Indicates that a perpetual license is installed or no license is needed for the feature on the device.

Invalid—Indicates that a valid license is not installed on the device.

Blank—Indicates that a valid license is installed on the device.

Expired—Indicates that the license has expired.

Reason

Displays the reason for compliance and the non-compliance. The reasons are:

In Compliance—Indicates that all the feature used on the device have a valid and active license.

License Expired—Indicates that one or more feature licenses on the device have expired but the features are used on the device.

Expired but not Used—Indicates that one or more feature licenses on the device have expired and the features are not used on the device.

Feature Usage without License—Indicates that one or more features are used without a license.

License Over Usage—Indicates that a device has used more bandwidth than the allowed capacity.

To resolve a non-compliance issue, see Resolve a Non-Compliance Issue.