Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
ON THIS PAGE
 

View Service Instance Details

The <service-instance-name> Details page displays details about service instances that you have created.

To navigate to the <service-instance-name> Details page:

  1. Click Orchestration > Instances.

    The Service Instances page appears.

  2. Select a service instance and click the <service-instance-name> hyperlink.

    The service-instance-name Details page appears.

The service-instance-name page lists the following details:

  • General details such as name and status of the service instance; see Table 1.

  • Status of the last service order initiated for the instance.

    Expand Components and Workflows to view the execution details of the associated service order by the service components (placement, device, insights, and active assurance) and order workflow runs. You can view:

    • The date and time when the tasks related to the service component was executed.

    • The date, time, number of times the tasks in the service order workflow was run, and the status of the task execution.

  • History of all orders generated for the instance; see About the Order History Tab.

  • Configurations related to device and monitoring the service; see About the Configurations Tab.

  • Service topology map under Map.

Table 1 lists the service instance properties displayed on the service-instance Details page.

Table 1: Fields in the Properties Tab

Field

Description

Name

Name of the service instance and customer for whom the service is provisioned. The name is displayed in the service-instance:customer-name format.

Customer

Name of the customer for whom you are provisioning a service.

Service Design

Name of the service design associated with the service instance.

Design Version

Service design version associated with the service instance.

Sites

Sites through which the service spans.

Status Message

Status of the service order initiated for the service instance.

For example, for a service order that is uploaded but not yet published, the status displays as Uploaded.

For a device onboarding service order that is executed, the status displays as Applied configuration to <device-name>.

Order ID

The ID of the last executed service order for the service instance.

Last Modified

The date and time when the service instance was last modified.

Last Modified By

The user who last modified the service instance.

About the Order History Tab

The Order History tab displays a summary of all service orders associated with the service instance. You can view the date and time when an order was initiated and additional details about each service order, as described in Table 2.

Table 2: Fields in the Order History Tab

Field

Description

Operation

The type of operation specified in the order (create, modify, or delete).

State

State of execution of the service order. A service order can have the following execution states:

  • Success—The service order is successfully executed.

  • Processing—The service order is in the process of being executed.

  • Failed—The service order has failed to execute.

  • Success with warnings—The service order is successfully executed but certain tasks in the workflow have failed. You can view the logs of tasks that fail and take further action if required. For information about viewing task logs, see View Workflow Run Details.

Status

Status of the service order.

For example, for a service order that is uploaded but not yet published, the status is Uploaded.

For a device onboarding service order that is executed, the status displays as Applied configuration to <device-name>.

Device Count

Number of devices on which the service order is executed.

Edited By

Name of the user who initiated the order.

SD Version

Service design version associated with the service order.

View Content

You can view the contents of the service order by clicking the View Content hyperlink.

About the Configurations Tab

The Configurations tab displays the configurations for the service components (device, Paragon Insights, and Paragon Active Assurance). See Table 3 for information about the fields.

Table 3: Fields in the Configurations Tab

Field

Description

Device

Displays the list of devices on which the service is provisioned. Click a device-name to view the device configurations on the right side of the tab.

Insights

Displays the Paragon Insights configurations for monitoring the service. Click the service order to view the configurations on the right pane.

Active Assurance

Displays the Paragon Active Assurance configurations for testing the service. Click the service order to view the configurations on the right pane.

The service components appear on the left side of the tab. Click a component to view the component-specific configuration on the right side of the tab. The right pane also displays the following tabs:

  • Outline—This tab displays the summarized outline of the selected configuration file. Expand the outline sections to view more details.

  • Search—This tab allows you to search for specific content in the configurations file. Enter the search term in the text field and press Enter. The search results are displayed in the same section.

Related Documentation