- play_arrow Overview
- play_arrow Log Files and Debug Utilities
- play_arrow Troubleshooting Junos Space Network Management Platform Issues by Using Log Files
- System Status Log File Overview
- Junos Space Network Management Platform Log Files Overview
- Troubleshooting Log File Overview
- Downloading the Troubleshooting Log File in Server Mode
- Downloading the Troubleshooting Log File in Maintenance Mode
- Downloading Troubleshooting System Log Files Through the Junos Space CLI
- Customizing Node System Status Log Checking
- Customizing Node Log Files to Download
- play_arrow Troubleshooting Network Devices by Using Junos Space Debug Utilties
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Troubleshooting Devices Discovered Twice Using the Device Discovery Workflow
Problem
Description
Using the Device Discovery Profile workflow, devices are discovered twice to Junos Space Network Management Platform.
Cause
You are using the ping-only method to discover devices to Junos Space Network Management Platform.
Solution
Select the SNMP check box on the Network Management Platform > Devices > Device Discovery Profile > Create Device Discovery Profile > Specify Probes when discovering devices using the Device Discovery Profile workflow. Enabling the SNMP option ensures that Junos Space Network Management Platform checks the serial number of the devices during the discovery process. This prevents the discovery process from adding duplicate instances of the devices to Junos Space Network Management Platform.