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Monitoring and Troubleshooting Guide
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{ "lLangCode": "en", "lName": "English", "lCountryCode": "us", "transcode": "en_US" }
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Troubleshooting Devices Discovered Twice Using the Device Discovery Workflow

date_range 06-May-21

Problem

Description

Using the Device Discovery Profile workflow, devices are discovered twice to Junos Space Network Management Platform.

Cause

You are using the ping-only method to discover devices to Junos Space Network Management Platform.

Solution

Select the SNMP check box on the Network Management Platform > Devices > Device Discovery Profile > Create Device Discovery Profile > Specify Probes when discovering devices using the Device Discovery Profile workflow. Enabling the SNMP option ensures that Junos Space Network Management Platform checks the serial number of the devices during the discovery process. This prevents the discovery process from adding duplicate instances of the devices to Junos Space Network Management Platform.

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