- play_arrow Overview
- play_arrow Overview
- J-Web User Interface for EX Series Switches Overview
- J-Web Interface—Application Package
- Understanding J-Web User Interface Sessions
- Dashboard for EX Series Switches
- Understanding J-Web Configuration Tools
- Understand Alarm Types and Severity Levels on EX Series Switches
- Using the Commit Options to Commit Configuration Changes (J-Web Procedure)
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- play_arrow Configuration
- play_arrow Starting J-Web
- play_arrow J-Web Configuration Tools
- play_arrow System Basics Configuration
- Connecting and Configuring an EX Series Switch (J-Web Procedure)
- Configuring Date and Time for the EX Series Switch (J-Web Procedure)
- Configuring System Identity for an EX Series Switch (J-Web Procedure)
- Configuring Management Access for the EX Series Switch (J-Web Procedure)
- Generating SSL Certificates to Be Used for Secure Web Access (EX Series Switch)
- Rebooting or Halting the EX Series Switch (J-Web Procedure)
- play_arrow Class of Service Configuration
- Defining CoS Drop Profiles (J-Web Procedure)
- Defining CoS Classifiers (J-Web Procedure)
- Defining CoS Code-Point Aliases (J-Web Procedure)
- Assigning CoS Components to Interfaces (J-Web Procedure)
- Defining CoS Forwarding Classes (J-Web Procedure)
- Defining CoS Rewrite Rules (J-Web Procedure)
- Defining CoS Schedulers (J-Web Procedure)
- Defining CoS Scheduler Maps (J-Web Procedure)
- play_arrow Security and Management Configuration
- play_arrow Routing Policies and Packet Filtering Configuration
- play_arrow Ethernet Switching Configuration
- play_arrow Interfaces
- play_arrow Configuring Services
- play_arrow Configuring Layer 3 Protocols
- play_arrow Configuring Real-Time Performance Monitoring
- play_arrow Software Installation and Upgrades
- play_arrow Configuration, Files, Users, Licenses, and Product Registration
- Managing Configuration Files Through the Configuration History (J-Web Procedure)
- Setting or Deleting the Rescue Configuration (J-Web Procedure)
- Uploading a Configuration File (J-Web Procedure)
- Managing Log, Temporary, and Crash Files on the Switch (J-Web Procedure)
- Managing Users (J-Web Procedure)
- Managing Licenses for the EX Series Switch (J-Web Procedure)
- Registering the EX Series Switch with the J-Web Interface
- Generating Support Information Reports for EX Series Switches Using the J-Web Interface
- play_arrow Virtual Chassis Configuration
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- play_arrow Monitoring
- play_arrow Monitoring Tasks
- Check Active Alarms with the J-Web Interface
- Monitor System Log Messages
- Monitoring Chassis Information
- Monitoring System Properties
- Monitoring System Process Information
- Monitoring Switch Control Traffic
- Monitoring Interface Status and Traffic
- Monitoring PoE
- Monitoring Hosts Using the J-Web Ping Host Tool
- Monitoring Network Traffic Using Traceroute
- Monitoring DHCP Services
- Monitoring OSPF Routing Information
- Monitoring RIP Routing Information
- Monitoring BGP Routing Information
- Monitoring Routing Information
- Monitoring Ethernet Switching on EX Series Switches (J-Web)
- Monitoring IGMP Snooping
- Monitoring Spanning Tree Protocols on Switches
- Monitoring CoS Classifiers
- Monitoring CoS Drop Profiles
- Monitoring CoS Value Aliases
- Monitoring CoS Forwarding Classes
- Monitoring Interfaces That Have CoS Components
- Monitoring CoS Rewrite Rules
- Monitoring CoS Scheduler Maps
- Monitoring the Virtual Chassis Status and Statistics on EX Series Virtual Chassis
- Monitoring 802.1X Authentication
- Monitoring Port Security
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- play_arrow Administration
- play_arrow Software, Files, Licenses, Logs
- Uploading a Configuration File (J-Web Procedure)
- Managing Configuration Files Through the Configuration History (J-Web Procedure)
- Setting or Deleting the Rescue Configuration (J-Web Procedure)
- Updating J-Web Interface on EX Series Switches (J-Web Procedure)
- Upgrading Junos OS on EX Series Switches (J-Web Procedure)
- Managing Licenses for the EX Series Switch (J-Web Procedure)
- Rebooting or Halting the EX Series Switch (J-Web Procedure)
- Managing Log, Temporary, and Crash Files on the Switch (J-Web Procedure)
- Registering the EX Series Switch with the J-Web Interface
- Generating Support Information Reports for EX Series Switches Using the J-Web Interface
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Troubleshooting Interface Configuration and Cable Faults
This topic applies only to the J-Web Application package.
Troubleshooting interface configuration and connectivity on the EX Series switch:
Interface Configuration or Connectivity Is Not Working
Problem
Description
This topic applies only to the J-Web Application package.
You encounter errors when you attempt to configure an interface on the switch, or the interface is exhibiting connectivity problems.
Solution
Use the port troubleshooter feature in the J-Web interface to identify and rectify port configuration and connectivity related problems.
To use the J-Web interface port troubleshooter:
Select the option Troubleshoot from the main menu.
Click Troubleshoot Port. The Port Troubleshooting wizard is displayed. Click Next.
Select the ports to troubleshoot.
Select the test cases to be executed on the selected port. Click Next.
When the selected test cases are executed, the final result and the recommended action is displayed.
If there is a cable fault, the port troubleshooter displays details and the recommended action. For example, the cable must be replaced.
If the port configuration needs to be modified, the port troubleshooter displays details and the recommended action.
