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Upgrade Juniper License Keys During Software Upgrades

Learn how to upgrade Juniper License Keys during software upgrades. Understand the Juniper License Key upgrade process, and license change scenarios.

When you typically upgrade the software version for your Juniper device or software:

  • You don’t normally need to install an updated License Key.
  • The old License Key will continue to work in the device or software.

Sometimes, a new software version might require you to install a new License Key for these reasons:

  • Support a different License Key format.
  • Support new software features that are available with the upgraded software version.

If a new software version requires you to install an updated License Key, the product Release Notes for the software version provides this information. Ensure to review the Release Notes for your Juniper product and software versions.

Juniper License Key Upgrade Process

Here are the steps to get the new License Key for your upgraded software version from the Juniper Agile Licensing (JAL) Portal.

  1. Log in to the JAL Portal.

    Under My Activations, find the activated license that you want to upgrade. You can search using Device Serial Number, Product Name, Software Support Reference Number, and so on.

  2. Click Upgrade.

    Software Version Upgrade/Downgrade window displays details of the currently active license.

  3. Select the required new software version from the pulldown menu.
  4. Add any notes you require for this new activation. Add an Email Address to receive new License Key by email.
  5. Click Activate.

    You can receive the new License Key for the new software version by email. You can even download the new License Key from My Activations.

Juniper License Change Scenarios

License Change Scenario

License Change Guidance

I require a new License Key when I upgrade the software version of my Juniper product.

Refer to and follow the Juniper License Key Upgrade Process.

I want to change the license on a device from one license tier to another. For example, from Advanced tier to Premium tier.

When you move from one license to another, you are effectively moving to a different product. Hence, this change requires you to purchase a new license.

Contact your Juniper Partner or Account Team for assistance with this license tier upgrade.

I want to move from a legacy license model to the Flex three-tier license model.

Moving from a legacy license SKU to Flex three-tier license model SKU is only available as part of a Subscription license renewal.

When available, your license renewal quote automatically includes the new Flex three-tier license SKU. See the License Renewal Summary .

I want to change the term of my Subscription license so that my subscription end dates are co-termed.

Change in license duration or term is available as part of a Subscription license renewal only. Request the new term as a modification to the renewal quote before placing the renewal sales order.

If you need to change the license term at another time, you need to purchase the new license term. Contact your Juniper Partner or Account Team for assistance.

I want to move from an on-premise application to a cloud-hosted SaaS service.

If you need to move from an on-premise product to a cloud-hosted SaaS service, then it is considered new product purchase.

Hence, you need to purchase a new entitlement for the new SaaS service. Contact your Juniper Partner or Account Team for assistance.

I have an existing ‘universal’ License Key for my product, and I want to migrate to the Flex three-tier model license.

When you move from one license type to another, you are effectively moving to a different product.

Hence, you must purchase a new license.

Contact your Juniper Partner or Account Team for assistance.

I want to renew my Subscription license.

Juniper supports a standard process to renew Subscription licenses. This process aligns with the maintenance and support renewal process.

License Renewal Summary

  • Every calendar quarter Juniper systems create a renewal quote for subscription licenses in tandem with renewal quotes for maintenance and support contracts.
  • Renewal quote includes a line for each subscription license that is due to expire in the next quarter. The quote might also include lines for subscription licenses that are due to expire in a future quarter.
  • Each line on the renewal quote identifies the unique Software Support Reference Number (SSRN) of the original Subscription license.
  • Utilize the renewal quote to place a renewal sales order with Juniper.
  • When you fulfill each line on the renewal sales order, you automatically renew each license for the new subscription term.

  • The new license term displays automatically for each SSRN in the My Activations tab when you log in to the Juniper Agile Licensing Portal.

    You can then download the new License Key that includes the end date for the new subscription term.

    Download and install that License Key in to your device.

I want to view, download and install the renewed license.
  1. Log in to the Juniper Agile Licensing Portal and view the new license term for each SSRN in the My Activations tab.
  2. Download the new License Key that includes the end date for the new subscription term.

  3. Install that License Key in to your device.