Portal User Roles

Table 1: Roles
Role	Description
Super User	Full access to all sites; can create new sites and manage other administrators
Network Admin	Full access to selected sites
Observer	Limited access; can monitor selected sites
Installer	Limited access; can install access points (APs) and switches Can do the initial installation such as claim APs, assign/unassign an AP, and place an AP on the floorplan. Cannot unclaim or remove an AP from the organization Can use the API and the Juniper Mist™ AI app. Cannot access the portal. Access is allowed for a specified grace period. You can use the Organization Settings page to set the grace period.
Helpdesk	Limited access; can monitor selected sites
Switch Port Operator	Limited access; can view and manage switch port configurations that are allowed by a Super User
Super Observer	Limited access; can monitor all sites and can view organization pages