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Table of Contents
- play_arrow Get Started
- play_arrow WLANs and WLAN Templates
- play_arrow Security
- Configure AP Threat Protection
- RSSI, Roaming, and Fast Roaming
- play_arrow RADIUS
- play_arrow Preshared Keys
- Rogue, Neighbor, and Honeypot Access Points
- play_arrow PCI DSS Compliance
- play_arrow WxLAN Access Policies
- Using WLAN Templates in a Device Profile
- Configure a WLAN Template
- Adding a WLAN
- WLAN Options
- Tips for Wi-Fi 6E (Video)
- Add a Bonjour Gateway to a WLAN
- Configure a Third-Party Tunnel
- Enable Geofencing
- Wi-Fi Data Rate Configuration
- DSCP Mapping
- WLAN Changes That Reset The Radio
- play_arrow Integrations
- play_arrow WLAN Guest Portal
- Compare WLAN Guest Portal Options
- Automatic Client VLAN Assignments
- play_arrow Custom Guest Portal
- Use an External Portal for Guest Access
- play_arrow Use an Identity Provider for Guest Access
- Authorize, Reauthorize, and Reconnect Guest Clients
- Troubleshoot a Guest Network That Doesn't Work
- FAQs: Guest Portal
- play_arrow Radio Management
- play_arrow Wireless SLEs
- play_arrow Troubleshooting
- Using SLEs for Troubleshooting
- Wi-Fi Reason Codes
- play_arrow Troubleshooting an Access Point
- Replace an AP
- Reset an AP to the Factory-Default Configuration
- Troubleshooting Wireless Issues
- Common Wi-Fi Issues
- Dynamic and Manual Packet Captures
- Steer Clients to the 5-GHz Band
- Bonjour and Bluetooth Devices
- LLDP-MED Power Negotiation
- Troubleshoot Your Integration with Aruba ClearPass
- Use Labels to Identify "Unknown" Applications
- play_arrow Technology Reference
list Table of Contents
Validate Your Floorplan
date_range
07-Mar-25
Double-check everything to ensure that your floorplan is valid.
Most issues with location can be traced to floorplan
inaccuracies. To enable the AP to generate accurate location estimates, the position
information in the Juniper Mist portal must match the AP's actual position at your site.
- If APs are not visible on the floorplan:
- Click the Settings button (near the top right corner of the
page).
- Select the check boxes to show BT11 and Wi-Fi APs.
- Click the Settings button (near the top right corner of the
page).
- Check the scale to ensure that distances on the floorplan match the actual distances at the site.
- Verify that the line length in the blue box matches the actual measurement at the
site.
If you need to change the scale, click Setup Floorplan, and then make the changes. For help, review the other topics in this chapter. - Verify that the line length in the blue box matches the actual measurement at the
site.
- Click each AP, and verify the information in the Selected Access
Point area of the page.
The MAC address shown on the floorplan must match the MAC address of the corresponding AP at the site. If the MAC addresses don’t match, then Juniper Mist has inaccurate information about the location of the AP, and the location estimates will be incorrect.
The position, height, and orientation must be accurate to enable Juniper Mist to generate correct location estimates.
If you need to make changes, click Setup Floorplan. Make changes by dragging the AP or by editing the position details. For help, review the other topics in this chapter.
