Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

external-header-nav
keyboard_arrow_up

Configure Alerts and Email Notifications

date_range 15-May-24

SUMMARY Enable the alerts that you want to see on the Alerts dashboard. Optionally, enable email notifications for issues that you want to monitor closely.

Video Overview

This video provides an overview of the procedure for configuring alerts.

Video 1: Alert Configuration Overview
Show Transcript

Procedure

To configure alerts:

  1. From the left menu of the Juniper Mist portal, select Monitor > Alerts.
    Monitor Menu - Alerts Option
  2. Click the Alerts Configuration button near the top-right corner of the page.
    Location of the Alerts Configuration Button on the Alerts Page
  3. At the top of the page, select the context and time period.

    The context can be your entire organization or a single site. There are various options for the time period, such the last 60 minutes, the last 7 days, or a date range.

    Setting the Context and Time on the Alerts Page
  4. Select the scope, email notification settings (optional) and the alerts to show on the Alerts page.
    Options for Alert Configuration
    1. Select the scope.
      • Entire Org—Click this button to configure the alerts for the entire organization.

      • Sites—Click this button to configure the alerts for one or more sites that you want to monitor differently than the org. To identify the site(s), click the Sites button, then click the plus sign, and then click a site. Repeat as needed to add more sites to the list.

    2. (Optional) Enable email notifications for alerts that you want to monitor closely.
      • In the Email Recipients Settings section, identify the people to receive the email notifications:

        • To organization admins—Notifications will be sent to all admins whose permissions allow access to the entire organization.

        • To site admins—Notifications will be sent to all admins whose permissions allow access to the sites that you identified in the scope section.

        • To additional email recipients—Notifications will be sent to all email addresses that you enter in this box. This option is useful if you want to send notifications to personnel who do not have admin accounts for your Juniper Mist organization. To enter multiple email addresses, separate them with commas.

      • In the Alert Types section, select the Send Email Notification check boxes for the alerts that you want to send emails for. For information about the various alerts, see Juniper Mist Alert Types.

    3. In the Alert Types section, select the Enable Alert check boxes for the alerts that you want to see on the Alerts page. For information about the various alerts, see Juniper Mist Alert Types.
    4. If the alert has a pencil icon, click it to configure the settings.

      For example, when you click the pencil icon for DNS Failure, you can set the alert threshold by entering the number of failures and the number of clients that are impacted within the specified period of time. In this example, the alert occurs if a server has 30 failures or 20 impacted clients within a 10 minute period.

      Configurable Alert Example: DNS Failure
  5. After enabling all desired alerts and notifications, click Save at the top-left corner of the Alerts Configuration page.
keyboard_arrow_right
external-footer-nav
keyboard_arrow_down