We at Mist are constantly working on making the Mist experience the best possible experience. So every week you will see new and updated cloud features. Here are the updates for September 27th, 2018.

Marvis – Virtual Network Assistant

Additional Queries

Marvis is a useful tool in troubleshooting your network issues by asking questions using natural language or guided queries.  We are always looking to improve and add new functionality to your Marvis experience so this week we are introducing additional queries you may ask Marvis.  With these new questions, you can improve your workflow and troubleshooting process by directly asking Marvis what you need instead of hunting down the pain points of your network by navigating through different pages of our UI.

Locate Site/AP/Client

Use the new “Locate” query to find your Site, AP, or client.  “Locate Site” will display a map view of where your site is (This location is configured in Organization > Site Configuration).  From this display, “Locate AP” and “Locate Client” will show you where these items are located on your floorplan.  On each of these queries, Marvis will also display additional information and provide a shortcut to the Insights, Service Levels, and Troubleshoot pages.

Have you ever wondered where a client or AP that you are trying to troubleshoot is located? Use this command to quickly see where the problem is on your floorplan (client or AP location) and monitor that specific area in your building.

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Channel utilization of AP

Ever wonder what channels your AP is broadcasting and what the split looks like between the 2.4 GHz and 5 GHz usage?  Search for Channel Utilization of a specific AP to display a chart showing the percentage of 2.4 GHz and 5 GHz usage of the AP.  Select Show Channels to see a breakdown of all specific channels being used.

Rank Apps in a site

Use the “Rank Apps” query to display the ranked list of Apps ordered by Byte Count being used in your site.  See which Apps are being used the most and are maybe throttling your network due to high bandwidth usage across all users.  For example, use the “Rank Apps” query to see if too many people are trying to use video streaming services, which may slow down the network for other users.

Status of clients in a site

Show an overview of clients on your site with trouble connecting with the “Status of clients” query.  This displays a ranked list of clients, starting with the clients having the most trouble. Use this query to quickly identify clients with successful connects issues on your site.  Start with this “status of clients” query at the beginning of your troubleshooting session to identify the problem clients and from there, drill into specific clients to find the root cause of their errors.  Clicking on a client will give you to an option of looking at its Service Levels, Insights, or the Troubleshoot query on Marvis

To learn more about Marvis, please visit the section in our support portal: https://www.juniper.net/documentation/us/en/software/mist/mist-aiops/topics/concept/marvis-intro.html

Please note that Marvis is an additional service on top of your standard Mist subscription, and will require further payment.  Email support@mist.com for more details or to sign up today.

Please read: Notification on upcoming API change

Change in API for Captive Portal configuration

If you use APIs to configure captive portals, please keep in mind that in the following 2-3 weeks, we will make some modifications to the endpoint that this API calls.  Currently the portal_template config is part of the wlan response. We will be moving portal_template into its own endpoint outside of wlans:

Site WLAN will use:

/api/v1/sites/:site_id/wlans/:wlan_id/portal_template

Org/Template WLAN will use:

/api/v1/orgs/:org_id/wlans/:wlan_id/portal_template

This should have no visible impact on your usage, and you may ignore this if you do not use API calls to configure captive portal WLANs