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Announcement: Try the Ask AI chatbot for answers to your technical questions about Juniper products and solutions.
Solutions
Featured solutions AI Campus and branch Data center WAN Security Service provider Cloud operator Industries
Welcome to the NOW Way to Wi-Fi
Take your networking performance to new heights with a modern, cloud-native, AI-Native architecture. Only Juniper can help you unleash the full potential of Wi-Fi 7 with our AI-Native platform for innovation.
AI Data Center Networking
Juniper’s AI data center solution is a quick way to deploy high performing AI training and inference networks that are the most flexible to design and easiest to manage with limited IT resources.
Enterprise AI‑Native Routing
Juniper's Ai-Native routing solution delivers robust 400GbE and 800GbE capabilities for unmatched performance, reliability, and sustainability at scale.
Ops4AI Lab
Visit our lab in Sunnyvale, CA and see our AI data center solution for yourself. You can try out your own model’s functionality and performance, too.
Enterprise AI‑Native Routing
Juniper's Ai-Native routing solution delivers robust 400GbE and 800GbE capabilities for unmatched performance, reliability, and sustainability at scale.
Shaping Student Experiences: The NOW Way to Build Higher Education Networks
Juniper Networks CIO Sharon Mandell and a virtual summit of C-level IT leaders from prestigious institutions discuss ongoing efforts to support digital transformation on campus.
Security in healthcare
In this IDC Spotlight report, discover how AI networking can automate and strengthen a healthcare ecosystem to defeat criminals and prevent loss.
The Future of In-Store Technologies
Retail experts Kevin McCartan, Senior IT Service Delivery Engineer at Musgrave; Jack Stratten of Insider Trends; and Christian Gilby, Senior Director of Product Marketing at Juniper Networks, discuss customer experiences.
Products
Wireless access Wired access SD-WAN / SASE Routing and switching Security Mist AI™ Management software Network operating system Blueprint for AI-Native Acceleration Optics
Juniper ACX7020 Cloud Metro Access Router
Legacy networks simply cannot meet the demands of today’s rapidly evolving metro landscape. Unlock a new generation of highly scalable architectures and automated operations with the Juniper ACX7020.
Next-gen AI-Native EX4000 line of switches
Lack of AI innovation from your current networking vendor slowing you down? Embrace Juniper’s cloud-native, AI-Native access switches that support every level and layer, across nearly every deployment.
The Q&AI Podcast
Delivering practical solutions and enriching discussions, this podcast series is a vital resource for those seeking an in-depth exploration of AI's transformative potential.
Services
Services
Juniper AI Care Services Revolutionize Your Service Experience
Our industry-first AI-Native services couple AIOps with our deep expertise across the full network life cycle. You can move from reactive response to proactive insight and action.
Juniper AI Data Center Deployment Services Optimize Your AI Model Runs
We use our expertise and validated designs to help design, deploy, validate and tune networks, including GPUs and storage, to get the most from your AI infrastructure operation.
Support and Documentation
Support and Documentation
The Juniper Support Portal (JSP) mobile app is now available!
Get Juniper support anytime, anywhere with the JSP mobile application, now available for Android and iOS!
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Dive deep with leading experts and thought leaders on all the topics that matter most to your business, from AI to network security to driving rapid, relevant transformation for your business.
Leadership voices
Juniper Networks’ leaders operate on the front lines of creating the network of the future. Take a look around to see what’s on their minds.
Bob Friday Talks
Join Bob as he ventures into all the knowns -- and -- unknowns -- of AI.
date_range 12-Aug-19
Whenever our access points experience an error, we display an LED pattern to indicate the specific issue encountered. This is a simple way to troubleshoot when you have direct access to the AP, but can prove to be difficult if you are managing sites remotely or if your APs are mounted in an area where visibility is low. To help ease your pain of debugging, we have included the AP disconnect reason to be displayed as part of our UI. Now you are able to solve issues on your site without being in the vicinity of any APs at all!
Please note: In order for this feature to work, your APs must be placed on a floorplan in Location Live view and be running on firmware versions of 0.5.X or newer.
In the Access Points page, any AP with issues will display their reason in the Status column. Hovering over that AP will reveal a more detailed explanation for the issue. Both of these views are available in the Access Points Details page as well.
The AP Statuses are taken from the list of AP LED patterns, shown here:
Previously we introduced a fail-open option for guest portal WLANs when cloud connectivity goes down. This feature is now out of Beta and available for everyone to use. With this setting enabled, your guest users will still be able to pass traffic when the portal is down as a result of an AP losing cloud connectivity. Without this feature enabled, your guest portal will not be fully operational in the event of your AP getting disconnected from the cloud. Use the fail-open feature to provide a seamless WiFi for your guests.
To enable fail open for guest WLANs, navigate to Network > WLANS and create a guest portal WLAN (internal and external portal options both work). In this box, enable the “Bypass guest/external portal in case of exception” to turn on the fail open feature.
