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Troubleshoot Backup and Restore Issues

Problem

Restoring a configuration from a previously backed-up configuration folder fails.

Solution

When you destroy an existing cluster and redeploy a software image on the same cluster nodes, the restore operation may fail. Restoring the configuration from a previously backed-up configuration folder might cause this failure.

The restore operation fails because the mount path for the backed-up configuration is now changed. The persistent volume is deleted when you destroy an existing cluster. When you redeploy a new image, the persistent volume gets re-created in one of the cluster nodes wherever space is available. However, it is not necessarily created in the same node as it was present in previously. As a result, the restore operation fails.

To prevent this backup and restore issue:

  1. Determine the mount path of the new persistent volume.

  2. Copy the contents of the previous persistent volume's mount path to the new path.

  3. Retry the restore operation.