E-mail Templates Overview
Paragon Automation provides e-mail templates to communicate events, such as user account created, password changed, and so on, related to a user account. The e-mail templates are mapped to specific events and when the specific event occurs, the corresponding e-mail is sent from Paragon Automation to the user. For example, when a user account is created, the activation mail is sent out to the user informing about the user’s username, a link to set the password and the link to access the Paragon Automation portal.
You must first configure SMTP on Paragon Automation for the e-mails to be sent to the user. For information about configuring SMTP settings, see Configure SMTP Settings.
Table 1 describes the default e-mail templates provided by Paragon Automation.
Template Name |
Description |
---|---|
Account Locked |
A mail is sent using this template when a user attempts to log in by using an incorrect password for more than five times. |
Activation User Link |
A mail is sent using this template when you resend the activation link to a user. |
Changed Password |
A mail is sent using this template when a user changes their password. |
Forgot Account Password |
A mail is sent using this template when a user clicks the Forgot Password link in the Paragon Automation Login page. The e-mail has the link the reset the password. |
Invite User |
A mail is sent using this template when a user who is already added to a tenant adds a user to another tenant. Note:
This template is not applicable for this release. |
Rest Your Account Password |
A mail is sent using this template for a user to reset their Paragon Automation account password. The account password must be changed once every three months. |
New Account Created |
A mail is sent using this template when a new user account is created. The e-mail contains the link to set password, the username to log in to the Paragon Automation GUI and the URL of the Paragon Automation GUI. |
Activate User |
A mail is sent to you, when you need to unlock a user or activate a user whose invite has expired. The mail contains the link to activate the user. |