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About the Change Control Management Page

To access this page, select Network > Change Control Management.

Use the Change Control Management page to view and manage change requests and archived requests in the change control management system.

Tasks You Can Perform

  • View submitted change requests in the Change Requests tab and archived requests in the Archived tab. To view details of a request, click the Details icon (that appears when you hover over the request). Alternatively, select the request and click More > View Details. You can also click the Toggle Details icon that appears next to the Custom icon (vertical ellipsis).

    The Change Request request-ID pane appears on the right side of the page, displaying the details of the request.

  • Approve or reject change requests—If you are assigned the Approve permission, you can approve or reject one or more change requests created by anyone, including those created by yourself. See Change Request Workflow.
  • Deploy the approved change requests—If you are assigned the Deploy permission, you can deploy one or more approved change requests created by anyone, including those created by yourself. See Change Request Workflow.

  • Archive change requests—You can archive one or more change requests (created by you) with the status Submitted, Rejected, or Activated. See Change Request Workflow.

    Note:

    You can archive a request only if you have submitted it. You cannot archive requests that have been submitted by other users.

  • Export change requests and archived requests—From the respective tabs, click More > Export All to export change requests or archived requests.

    The requests are downloaded to your system as a comma-separated values (CSV) file.

  • Modify submitter comments—Select a change request that you've submitted and click More > Modify Submitter Comment.

    In the Modify Submitter Comment page that appears, specify your comment, and click OK.

    The updated comment appears in the Submitter Comment column.

  • Reschedule deployment of change requests—Select one or more change requests for which you want to reschedule deployment, and click More > Reschedule.

    The Reschedule Change Request request-id page appears, where you can choose to specify a comment. Then, click Reschedule.

    A confirmation message appears; the status of the rescheduled requests reverts to Approved.

    Note:

    You can reschedule only requests that are in the Scheduled state.

  • Show or hide columns displayed on the page—Click the Custom icon (vertical ellipsis) in the top-right corner of the page and select the columns that you'd like to see on the page.

    Only the selected columns are displayed.

Field Descriptions

Table 1 describes the fields on the Change Control Management page.

Table 1: Fields on the Change Control Management page
Field Description
Status Current status of the change request (Submitted, Approved, Rejected, Scheduled, or Activated).
ID ID that is automatically generated for the change request.
Request Action Action that is expected from the change request (Add, Modify, or Delete).
Submitter Name of the user who has submitted the change request.
Submitted Time Date (in MM:DD: YYYY format) and time (in HH:MM:SS 12-hour or AM/PM format) at which the change request was submitted for approval.
Submitter Comment Automatically-generated comment that reflects the action (such as Add LSP) for change requests.

If you've modified the comment from the Modify Submitter Comment page (More > Modify Submitter Comment), the modified comment is displayed here.
Approver Name of the user who has approved the change request.
Approver Time Date (in MM:DD: YYYY format) and time (in HH:MM:SS 12-hour or AM/PM format) at which the change request was approved.
Approved Comment Comment provided by the user who has approved the change request. For auto-approved requests, this column displays Auto Approved.
Type Type of change request (LSP).
Provisioning Status Provisioning status (such as Activation Scheduled, Successful) of the LSP and errors (such as Unable to add planned LSP) based on the status of the change request.

Example: If the LSP is created successfully, the status is displayed as Successful.

Related Documentation