- play_arrow Troubleshoot Paragon Automation Installation
- Resolve Configuration File Merge Conflicts
- Troubleshoot Backup and Restore Issues
- Troubleshoot RabbitMQ Cluster Failure
- Use Log Files to Debug Issues
- Troubleshoot Issues with Ceph and Rook
- Troubleshoot Air-Gap Installation Failure
- Renew kubeadm-managed Certificates Manually
- Recover the Device Controller Group
- Create Controller Playbook Manually
- Troubleshoot Using the paragon CLI Utility
- play_arrow Debug Paragon Automation Components
- play_arrow Troubleshoot Paragon Pathfinder
- General Troubleshooting Techniques
- LSP Controller Statuses Overview
- LSP Stuck in PENDING or PCC_PENDING State
- The Operational State of the LSP Is Down
- LSPs Missing from the Network Information Table
- Topology Not Displayed in the GUI
- Changes Not Reflected in the GUI
- Topology Displayed in the GUI Is Incorrect
- PCS Out of Sync with Toposerver
- PCCs Are Not PCEP-Enabled
- play_arrow Troubleshoot Paragon Planner
Diagnose Ingest Connectivity Issues
Solution
The ingest connectivity tool can verify ingest methods such as OpenConfig, iAgent, and SNMP, where Paragon Insights initiates the connection with the device. The tool helps you identify a missing configuration on the network device. The tool also helps you choose appropriate playbooks and rules (that use sensors) that are compatible with the supported ingest methods.
To run the ingest connectivity test:
Navigate to the Configuration > Data Ingest > Diagnostics page.
On the Diagnostics page, click Ingest to view the Ingest Test Settings tabbed page.
From the Ingest Test Settings tabbed page, configure the following settings:
Select one or more sensor types from the Sensor Type(s) drop-down list.
Select a device group from the Device Group drop-down list.
Select a device from the Device drop-down list.
Click Test to run the ingest connectivity test.
The test results appear after a few minutes.
The color coding for the test results is as follows:
Green status = pass
Yellow status = error (unable to test)
Red status = fail (test failed)
Yellow or red status includes a message with details about the issue.
High-level information about the results of the test is also displayed.