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Table of Contents Expand all

play_arrow Introduction
- play_arrow Overview
- play_arrow Access the Paragon Automation GUI
- play_arrow Access the Paragon Planner
  - Access Paragon Planner Desktop Application
  - Access Paragon Planner Web Application
- play_arrow Configure SMTP, LDAP, and Portal Settings
- play_arrow Manage Users
- play_arrow Manage Roles
- play_arrow Manage User Groups
- play_arrow Identity Providers
play_arrow Workflows
- play_arrow Base Platform
  - Onboard and Manage Devices
- play_arrow Paragon Pathfinder
- play_arrow Paragon Planner
- play_arrow Paragon Insights
play_arrow Manage Devices and Network
- play_arrow Devices
- play_arrow Device Groups
- play_arrow Device Images
- play_arrow Network
- play_arrow Network Groups
- play_arrow Topology Filter
play_arrow Manage Device Templates and Configuration Templates
- play_arrow Configuration Templates
- play_arrow Device Templates
play_arrow Manage Playbook, Rules, Resources, and Graphs
play_arrow Manage Sensor Settings, Insights Settings, and Data Summarization Profiles
play_arrow Configure Your Network
play_arrow Monitoring
- play_arrow Monitor Network Health
  - About the Network Health Page
  - Activate Time Inspector View
- play_arrow Manage Alarms and Alerts
- play_arrow Monitor Jobs
- play_arrow Analytics
- play_arrow Monitor Workflows
play_arrow Reports
- play_arrow Health Reports
- play_arrow Network Reports
  - Network Reports Overview
  - View Network Reports
- play_arrow Maintenance Reports
  - Maintenance Reports Overview
  - View Maintenance Reports
- play_arrow Inventory Reports
  - Inventory Reports Overview
  - View Inventory Reports
- play_arrow Demand Reports
  - Demand Reports Overview
  - View Demand Reports
play_arrow Administration
- play_arrow Manage E-mail Templates
- play_arrow Manage Audit Logs
- play_arrow Configure External EMS
- play_arrow Manage Task Scheduler
- play_arrow Manage Security Settings
  - About the Security Settings Page
  - Configure Security Profiles for SSL Authentication
- play_arrow License Management

list Table of Contents

English

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Use the Reachability Test

Release: Paragon Automation 23.2

date_range 21-Mar-24

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You can use the device reachability tool to diagnose device reachability issues during onboarding and any time after the onboarding process. The device reachability tool can verify connectivity to a device by using ping and SSH.

To run the reachability test:

Navigate to the Configuration > Data Ingest > Diagnostics page.
On the Diagnostics page, click Reachability to view the Reachability Test tabbed page.
From the Reachability Test tabbed page, configure the following settings:
1. Select a device group from the Device Group drop-down list.
2. Select a device from the Device drop-down list.
Click Test to run the device reachability test. The test results of the ping test and the SSH test appear after a few minutes.
The color coding for the test results is as follows:
- Green status = pass
- Yellow status = error (unable to test)
- Red status = fail (test failed)
- Yellow or red status includes a message with details about the issue.
The example above shows that the ping and the SSH tests were successful.

arrow_backward PREVIOUS Use the Self Test Tool

NEXT arrow_forward Use the Ingest Test Tool

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