Unable to upgrade second HA Conductor to 6.3.0

Upgrading an HA Conductor to 6.3.0 fails on the second node.

Issue ID: I95-56628
Last Updated: 2024-05-02
Introduced in SSR Version: 6.3.0

Problem

During an HA Conductor upgrade, the primary node upgrade completes successfully. The GUI then presents an option to continue with the secondary node upgrade. Initiating the secondary node from the GUI displays an error explaining that the resource could not be found.

This issue has not been resolved and is currently under investigation. Please use the suggested workaround below.

Release Notes

Severity

Details

The potential impact of a software defect if encountered. Severity levels are:

• Critical: Could severely affect service, capacity/traffic, and maintenance capabilities. May have a prolonged impact to the entire system.
• Major: Could seriously affect system operation, maintenance, administration and related tasks.
• Minor: Would not significantly impair the functioning or affect service.

Major

Status

Open

Resolved In

Product

SSR

Functional Area

Installation

Workaround

Details

Juniper may provide a method to temporarily circumvent a problem; workarounds do not exist for all issues.

Log in to the secondary node independently and initiate the upgrade to 6.3.0. The upgrade will complete successfully. Once both nodes have been upgraded, subsequent upgrades can use the normal workflow, where either node can be upgraded from the other.