Juniper Mist WAN Assurance

The Juniper Mist WAN Assurance cloud service is transforming network management by streamlining deployment and operations, enhancing end user experience visibility, and significantly reducing SD-WAN mean time to repair (MTTR). By combining data and intelligence from Mist AI, Session Smart Routers, and SRX Series Firewalls, Juniper provides industry-leading network automation and insight for optimum user, device, and application experiences in branch offices and remote locations.

Furthermore, Juniper Mist Security Assurance empowers you to harness Juniper's renowned security efficacy through an intuitive Mist UI. The service offers straightforward, one-click policy controls, enabling comprehensive security measures across various locations effortlessly.

Key Features


  • Gain insight into WAN user experiences with application-based context for improved network management
  • Perform comprehensive end-to-end user impact analyses utilizing WLAN, LAN, and WAN telemetry data
  • Ensure network efficiency with automated identification and correction of misconfigurations and faulty interfaces
  • Obtain vital health insights into Session Smart Routers, SRX Series Firewalls, and WAN links for optimized performance
  • Streamline your network with simplified configuration and deployment of Session Smart Routers
  • Enhance network understanding with proactive simulation of user connections to learn the network configuration and issues via unsupervised machine learning through Marvis Minis
  • Implement Dynamic Packet Capture (dPCAP) in the WAN for real-time network issue resolution
  • Elevate network security with easy-to-configure and deploy Security Assurance for comprehensive protection

Features + Benefits

Monitor and enforce service-level experiences (SLEs) using key metrics on application response times, WAN link status, gateway health, and other network conditions. Gain insights into how these metrics impact end user experiences and use them to proactively identify the root causes of any service degradation.

Screenshot of WAN Assurance interface

AI-powered intelligence assesses the impact of network latency, jitter, packet loss, and other network metrics on end user experiences by application. It also provides insights into gateway health, including CPU and memory consumption and link utilization levels.

mist-skype-call-investigation

When combined with the Marvis Virtual Network Assistant (VNA) service, WAN Assurance proactively detects WAN gateway anomalies to identify and resolve application issues before they impact users.

mist-skype-call

The Marvis VNA conversational interface allows your IT teams to use natural language when seeking the networking and troubleshooting answers they need. Pose questions like “Why is my Teams/Zoom video chat application experience bad?” and immediately receive accurate replies.

marvis-wan

Cloud-based onboarding

Centrally configure and onboard your SD-WAN, including WAN links and service and security policies, using the Juniper Mist Cloud. Zero Touch Provisioning (ZTP) simplifies site deployments while configuration templates enable rapid-scale implementation of your entire distributed SD-WAN.

Marvis Minis digital experience twins

As the only AI-Native Networking digital experience twins, Marvis Minis instantly validate connectivity and application reachability issues on your network—even when end users aren’t present. Minis enable you to detect and resolve network issues before they impact users, augmenting the already rich set of SLE data provided by Mist.

Dynamic packet capture on the WAN

Dynamic Packet Capture (dPCAP) has been added to the WAN so operators no longer need to recreate issues on their network to capture the right packets. Marvis notices when an issue is occurring and automatically captures the appropriate packets. This drastically shortens MTTR by allowing operators to easily search for any needle-in-a-haystack issues.​

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CUSTOMER SUCCESS

AI-driven, Zero Trust network yields business agility for AmeriTrust

AmeriTrust, a specialty insurance commercial underwriter and administration services company, looked to digital transformation to fuel growth. It embarked on an ambitious effort to streamline IT operations, strengthen cybersecurity, and drive business success in an unpredictable and changing world.

AmeriTrust Image

Services in the Juniper Mist family

Screenshot of WAN Assurance interface

WAN Assurance

Juniper Mist WAN Assurance simplifies operations, improves visibility into end user experiences, and shortens SD-WAN mean time to resolution (MTTR).

Technical Features
  • Gain insight into WAN user experiences with application-based context for improved network management
  • Perform comprehensive end-to-end user impact analyses utilizing WLAN, LAN, and WAN telemetry data
  • Ensure network efficiency with automated identification and correction of misconfigurations and faulty interfaces
  • Obtain vital health insights into Session Smart Routers, SRX Series Firewalls, and WAN links for optimized performance
  • Streamline your network with simplified configuration and deployment of Session Smart Routers
  • Enhance network understanding with proactive simulation of user connections to learn the network configuration and issues via unsupervised machine learning through Marvis Minis
  • Implement Dynamic Packet Capture (dPCAP) in the WAN for real-time network issue resolution
  • Elevate network security with easy-to-configure and deploy Security Assurance for comprehensive protection
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Screenshot of MARVIS troubleshooting details

Marvis VNA

The Marvis Virtual Network Assistant (VNA) cloud service is the first and only cloud service that offers a natural language conversational interface for enterprise networks, enabling simple and seamless interactions to optimize user and operator experiences.

Technical Features
  • Faster issue resolution by reducing mean time to resolution/innocence (MTTR/MTTI)
  • Greater network insights with minimal human effort by correlating data to draw informed conclusions
  • Proactive identification and resolution of issues before they impact end user experiences
  • Enhanced network visibility through increased visibility into third-party device performance
  • Quicker support responses by running every Juniper Mist support ticket through Marvis
Front with Top View of SSR120 Router

Session Smart Router

Our software-defined router provides a flexible, application-aware network fabric that meets stringent enterprise performance, security, and availability requirements. Its Next-Generation Firewall (NGFW) features enable selective enforcement of attack detection and prevention techniques on network traffic.

Technical Features
  • Application-aware routing
  • Fail-safe service delivery
  • Orchestration and automation
  • Zero Trust security
  • Centralized management
  • Enhanced security IPS/IDS and URL filtering
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Find WAN Assurance in these solutions

AI-driven SD-WAN

Juniper SD-WAN, driven by Juniper Mist AI™, enables exceptional operator and end user network experiences. Powered by Juniper Session Smart™ Routing and Juniper Mist WAN Assurance, it simplifies network operations and safeguards business matters from client to cloud.

Juniper Secure AI-Native Edge

Secure AI-Native Edge combines Juniper Mist’s award-winning AI-Native and cloud-native operations with the industry-leading efficacy of Juniper firewalls to deliver seamless, scalable, and accurate policy configuration, enforcement, and management.

AI-Native SD-Branch

Juniper’s SD-Branch simplifies branch-office communications with AI-driven SD-WANswitching, Wi-Fi, and security delivered from the Juniper Mist Cloud. Tunnel-free Session Smart™ Routing accelerates application performance for faster response times, while Mist AI™ automates operations and speeds troubleshooting.

AIOps driven by Mist AI

Juniper transforms IT operations with Mist AI and a virtual network assistant for self-driving capabilities and AI-Native support. Mist AI optimizes user experiences from client to cloud and simplifies IT operations across the wireless LAN, LAN, and WAN.

Wired access

Our wired portfolio—coupled with wireless—combines performance and simplicity at scale while delivering optimized experiences to users and devices via AI-Native insights and automation.

Juniper Mist WAN Assurance FAQs

What is Juniper Mist WAN Assurance?

Juniper Mist WAN Assurance is a key component of the Juniper AI-driven SD-WAN solution. WAN Assurance uses AI for IT operations (AIOps) to enable IT teams to deliver superior user experiences across an entire distributed enterprise. WAN Assurance achieves this by continually measuring service levels at the WAN edge.

What does WAN Assurance accomplish?

Juniper WAN Assurance greatly improves the end user and operator experience for enterprise WAN networks. This is accomplished with the Juniper Mist AI engine that analyzes rich streaming telemetry from Juniper Session Smart Routers and Juniper SRX Series Firewalls to provide real-time insights into individual user experiences. Juniper WAN Assurance provides application health, WAN link health, and gateway health and utilization metrics, along with root cause discovery and anomaly detection.

Marvis Virtual Network Assistant further simplifies troubleshooting with Natural Language Processing (NLP), a conversational assistant, prescriptive actions, and self-driving actions that automatically remediate issues.

The industry’s first AI-Native networking digital experience twins now cover the full stack—wired, wireless, and SD-WAN domains. Marvis Minis perform automated speed tests to give enterprises the ability to see if they are getting the full bandwidth they have purchased, even when there are no users present. Operators can be alerted to upstream network issues and work on resolving them before the end users show up to the office.

Dynamic Packet Capture (dPCAP) has been added to the WAN. No longer will operators need to recreate issues on their network to capture the right packets. Now Marvis will notice when an issue is occurring and automatically capture the appropriate packets for them. This will drastically shorten the MTTR and allow operators to easily search for any needle-in-a-haystack issues.​

What makes WAN Assurance unique from competing solutions?

WAN Assurance improves user experiences beyond what’s possible with any other enterprise cloud service. It’s the only cloud service that uses Service Level Experiences (SLEs) to measure and dynamically improve end user application experiences. WAN Assurance also works in conjunction with Juniper Mist Wired Assurance and Juniper Mist Wi-Fi Assurance to isolate network issues for distributed enterprises.

Since system problems can actually be caused in one domain (such as the WAN) and felt in another (such as a LAN), WAN Assurance is part of a complete client-to-cloud service ensuring optimal experiences across the enterprise.

How do Service Level Experiences (SLEs) work?

Going well beyond the concept of client health (that is, whether a device is functioning or not), SLEs measure actual user experiences in real time based on continuously delivered (and actionable) telemetry. SLEs are maintained using applied data science and machine learning to understand the actual end user experience on the network.

SLEs identify root causes of suboptimal application performance experiences in just a few clicks and proactively isolate needle-in-a-haystack problems that may occur anywhere in the WAN.  

What are the SLEs in WAN Assurance?

The SLEs in WAN Assurance are:

  • WAN edge health: Percentage of time clients are affected by WAN edges (routers) not passing traffic efficiently
  • WAN link health: Percentage of time clients are affected by suboptimal WAN link performance
  • Application health: Percentage of time when monitored applications are not performing well
  • Gateway bandwidth: Percentage of time where WAN links are operating within available bandwidth rates and when not hitting congestion thresholds
  • Overall service: Derived from the above

 

These SLEs include classifiers that are continually updated based on analytics and that help quickly isolate and repair network problems. For example, classifiers for WAN link health could be a physical cabling problem or could be related to ISP reachability.

Other domains (wired and wireless) have their own SLEs and classifiers. For example, a wireless SLE is Successful Connections, with classifiers including authorization or Dynamic Host Configuration Protocol (DHCP) issues, among others.

Does WAN Assurance operate in tandem with Mist Wired Assurance and Mist Wi-Fi Assurance?

Yes. When used in conjunction with Juniper Mist Wired Assurance and Mist Wireless Assurance, WAN Assurance transforms and unites all operations across network switches, IoT devices, access points, servers, printers, and other equipment.

The benefits of this cross-domain visibility and control can be seen in the resolution of complex issues, such as:

  • A discovery that a problem with successful connections to an access point was caused by a configuration change in a WAN router (an MTU mismatch) that caused certificates to fail
  • A generic case of the internet being slow turns out to be a disruption in a cloud security service
  • A slow messaging application could be affected by latency on the application server, an LTE signal issue in the WAN, or even an issue in the LAN (wired or wireless)

What are the benefits of WAN Assurance?

Key benefits of WAN Assurance are:

  • Reduce troubleshooting time: WAN Assurance identifies root causes of service problem
  • AI-driven application insights: Intelligence to assess the impact of network latency, jitter, packet loss, and other network metrics on end user experiences by application
  • Gateway anomaly detection: WAN Assurance detects WAN gateway anomalies to identify and resolve application issues before they impact users
  • Conversational interface: Marvis uses Natural Language Processing (NLP) to quickly obtain answers to networking issues by obtaining troubleshooting information in a question-and-answer format
  • Cloud-based onboarding: ZTP simplifies site deployments while configuration templates enable rapid-scale implementation of an entire distributed SD-WAN
  • Dynamic packet capture: No longer will operators need to recreate issues on their network to capture the right packets because Marvis will notice when an issue is occurring and automatically capture the appropriate packets for them

Who should use WAN Assurance?

Distributed enterprises and service providers can benefit from WAN Assurance by simplifying operations, reducing MTTR, and improving end user experiences. 

What organizations use WAN Assurance?

Distributed small and medium-sized businesses, enterprises, telecommunications providers, and managed service providers use WAN Assurance to simplify WAN management. Here are a few success stories of customers using WAN Assurance:

Volkerwessels

Deutsche Telekom

AmeriTrust

Seagate