Juniper Mist Wireless (Wi-Fi) Assurance

Wi-Fi Assurance is a cloud service based on machine learning and driven by Mist AI. It replaces manual troubleshooting tasks with automated wireless operations to make Wi-Fi predictable, reliable, and measurable and provides unique visibility into user service levels. Set up and track key wireless criteria (pre- and post-connection metrics), such as time to connect, capacity, coverage, and throughput. Anomaly detection automatically captures packets for event correlation and builds network intelligence with radio resource management (RRM) at the client level.

Key Features


  • Proactive optimization of wireless performance
  • Simple and secure access to resources
  • Dynamic packet capture for troubleshooting
  • Proactive root cause identification
  • Network automation with APIs

Features + Benefits

Set, monitor, and enforce service-level expectations (SLEs) for key Wi-Fi performance metrics.

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Juniper Mist uses data science and cumulative SLE performance to learn and optimize radio settings to assure performance, while also instantaneously adapting to intermittent outside interference.

The AI-driven RRM takes coverage and capacity anomalies based on client experience (SLE metrics) and proactively feeds that information into the RRM decisions, helping RF planning to continue to improve and adapt in the changing environments that often occur in today’s digital workplaces.

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Capture packets for troubleshooting from the Juniper Mist cloud architecture when the system detects a major issue, such as an authorization failure.

Access to capturing packets from scalable Juniper Mist Cloud Architecture when a major issue, such as authorization failure is detected for troubleshooting.

This capability makes it quick and easy to determine the root cause of problems. Also, it eliminates the cost of sending technicians onsite with sniffers.

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With our Proactive Analytics and Correlation Engine (PACE), you can proactively identify and fix the root causes of problems.

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The Juniper Mist Wi-Fi Assurance service includes base capabilities for analyzing up to 30 days of data, simplifying the process of extracting network insights from data across your enterprise.

With this capability, you can better align your resources to changing requirements. You can also subscribe to our Premium Analytics service to enable these advanced capabilities: further extend network insights and perform analytics for up to a one-year data set; enable custom reporting; and infuse telemetry from third-party data elements.

The Juniper Mist platform is 100 percent programmable using open APIs for full automation and seamless integration with complementary products.

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Say goodbye to complex and costly VLANs and ACLs. With the WxLAN policy feature, Mist lets you assign and prioritize network resources (such as servers and printers) to Wi-Fi users with the click of a mouse or using preassigned policies.

WxLAN automatically classifies users, mobile devices and IoT devices to secure and prioritize traffic. As a Juniper Mist Wi-Fi customer, enterprises gain network visibility and policy enforcement capabilities at the network edge, including IoT devices, without the additional costs of a profiler or policy enforcer (hardware and software) from a legacy solution.

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Juniper Mist provides the industry’s most scalable guest access solution, with flexible options including: multiple language support, customizable branding, social login, external captive portal integration, and AAA/RADIUS integration.

The Juniper Mist Platform also has our unique Personal WLAN extension, which enables secure encrypted segmentation without the need for VLANs. Guest traffic can either be locally bridged, tied to a dedicated guest Ethernet port, or tunneled to a centralized concentrator from the access points.

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CUSTOMER SUCCESS

Dartmouth Transforms Campus Experience with AI Insights

Universities are under pressure to meet student expectations for fast, pervasive, and reliable access to the applications they need, no matter where they are on campus. To deliver an amazing service experience, Dartmouth turned to a network powered by Mist AI and automation. 

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Services in the Juniper Mist family

Screenshot of Juniper Wi-Fi Assurance cloud service

Wi-Fi Assurance

Driven by Mist AI and machine learning, the Juniper Mist Wi-Fi Assurance cloud service automates troubleshooting and operations. It ensures wireless networks are predictable, reliable, and measurable while providing near-real-time visibility into service levels.

Technical Features
  • Proactive optimization of wireless performance
  • Simple and secure access to resources
  • Dynamic packet capture for troubleshooting
  • Proactive root cause identification
  • Network automation with APIs
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Screenshot of Juniper Mist Wired Assurance cloud service

Wired Assurance

Juniper Mist Wired Assurance brings Mist AI to access-layer switching. It sets a new network management standard with AI-Native operations and automation, improving the experiences of devices connected through Juniper EX Series Switches.

Technical Features
  • Design, deploy, and manage Juniper EX Series Switches from the Juniper Mist cloud
  • Configure and scale sites and switches using templates and port profiles 
  • Easily deploy firmware upgrades with zero downtime from the Juniper Mist cloud
  • Uncover visibility of network experience with wired service level expectations (SLEs)
  • Build and deploy campus fabric architectures in minutes based on intent
  • Use AI-Native insights to learn exactly how switches are performing
  • Get proactive root-cause identification and enable self-driving actions with Wired Marvis Actions
  • Leverage network rewind capabilities with dynamic packet capture.
  • Leverage open APIs for third-party integration and automation across multivendor environments
Screenshot of MARVIS troubleshooting details

Marvis VNA

The Marvis Virtual Network Assistant (VNA) cloud service is the first and only cloud service that offers a natural language conversational interface for enterprise networks, enabling simple and seamless interactions to optimize user and operator experiences.

Technical Features
  • Faster issue resolution by reducing mean time to resolution/innocence (MTTR/MTTI)
  • Greater network insights with minimal human effort by correlating data to draw informed conclusions
  • Proactive identification and resolution of issues before they impact end user experiences
  • Enhanced network visibility through increased visibility into third-party device performance
  • Quicker support responses by running every Juniper Mist support ticket through Marvis
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Why Juniper is outpacing the competition

Before you take another step in building out your network, check out this wired and wireless LAN comparison guide. See how Juniper, driven by Mist AI™, stacks up against Cisco, Cisco Meraki, and Aruba/Hewlett Packard Enterprise.

See Juniper Mist AI in action

Join our weekly demo to see how we deliver the industry’s best access layer experience for wired and wireless networks.

Find Wi-Fi Assurance in these solutions

Wireless access

AI-Native automation and insights—coupled with the agility and reliability of a microservices cloud—deliver optimized wireless access experiences and simplified network operations.

Winning starts with the network
See why the Aston Martin Aramco Cognizant Formula One™ team chose Juniper for their new, state-of-the-art factory.

Juniper Mist Wi-Fi Assurance FAQs

What is Juniper Mist Wi-Fi Assurance and how does it improve Wi-Fi performance?

Juniper Mist™ Wi-Fi Assurance is a cloud service driven by Mist AI™ that replaces manual troubleshooting tasks with automated wireless operations, resulting in predictable, reliable, and measurable Wi-Fi performance with unique visibility into user service levels.

What are the key benefits of Juniper Mist Wi-Fi Assurance?

The key features of Juniper Mist Wi-Fi Assurance include proactive optimization of wireless performance, simple and secure access to resources, dynamic packet capture for troubleshooting, proactive root-cause identification, and network automation with APIs.

How does Juniper Mist Wi-Fi Assurance enable the setting and monitoring of service-level expectations?

Juniper Mist Wi-Fi Assurance allows users to set, monitor, and enforce service-level expectations (SLEs) for key Wi-Fi performance metrics.

How does the AI-driven radio resource management (RRM) in Juniper Mist Wi-Fi Assurance optimize radio settings?

The AI-driven RRM uses data science and cumulative SLE performance to learn and optimize radio settings, ensuring performance and adapting to intermittent outside interference.

What is the purpose of dynamic packet capture in Juniper Mist Wi-Fi Assurance?

Dynamic packet capture allows capturing wireless packets between clients and an access point to diagnose root-cause wireless issues. For example, when a major issue is detected, such as an authorization failure, packet captures facilitate quick troubleshooting and root-cause analysis.

How does Juniper Mist simplify root-cause identification?

Juniper Mist's Proactive Analytics and Correlation Engine (PACE) proactively identifies and fixes the root causes of problems, streamlining troubleshooting processes.

How does Juniper Mist Wi-Fi Assurance support digital transformation with network insights?

Juniper Mist Wi-Fi Assurance includes base capabilities for analyzing up to 30 days of data, providing network insights for better resource alignment. The Juniper  Mist Premium Analytics service extends these capabilities to analyze up to 13-month data sets and enables custom reporting and integration with third-party data elements.

What is the programmability aspect of Juniper Mist Wi-Fi Assurance?

Juniper Mist Wi-Fi Assurance is 100 percent programmable using open APIs, allowing full automation and seamless integration with complementary products.

What features does Juniper Mist Wi-Fi Assurance provide for guest Wi-Fi access?

Juniper Mist offers a scalable guest access solution with features such as multiple language support, customizable branding, social login, external captive portal integration, and AAA/RADIUS integration.

What other services work with Juniper Mist Wi-Fi Assurance?

Juniper offers several other services that work side by side with Juniper Mist Wi-Fi Assurance, including the following:

  • Marvis Virtual Network Assistant® uses Mist AI to transform how IT teams interact with enterprise networks. With natural language processing (NLP), a Conversational Assistant, prescriptive actions, Self-Driving Network™ operations, and integrated help desk functions, Marvis streamlines operations and optimizes experiences from client to cloud across wireless access, wired access, and SD-WAN domains.
  • Juniper Mist Premium Analytics is a cloud-based subscription service that provides end-to-end network observability and business intelligence to IT networking and line-of-business users. It is the only service of its kind to offer long-term data storage—up to 13 months for full-stack network and location insights.
  • Juniper Mist Access Assurance service provides secure wired and wireless network access control based on user and device identities. The service enforces zero trust network access policies for guest, IoT, BYOD, and corporate devices.