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Global RMA Locations

All returned material must have a valid Juniper RMA number. This number is necessary to ensure proper tracking and handling of returned material at the factory. Do not return any hardware until an RMA is issued. Juniper Networks reserves the right to refuse shipments without an authorized RMA number. Refused shipments will be returned to the shipper via collect freight.

(NOTE: The locations outside the US are return depots, not repair facilities)

If you have further questions relating to defective returns please contact asset-recovery@juniper.net.

NOTE: Label the outside of the box with the RMA number to ensure proper tracking and handling.

Asia-Pacific

See details per country below. If you do not find your country listed below you will be contacted by our agents who will co-ordinate the return with you.

Australia

UPS Supply Chain Solutions Australia
Unit 4, Botany Grove Est.
14A Baker St.,
Botany NSW 2019
Australia
Attn: Juniper Returns
Must show RMA#

Bangladesh

Ayab Trade Centre , 11th Floor, 1269/B
Sheikh Mujib Road, Agreabad Commercial Area
Chittagong -4100
Bangladesh
Attn: Juniper Returns
Must show RMA#

China

UPS SCS (China) Limited Shanghai Branch
985 Fulian Road
Baoshan District, Shanghai
China 201906
Attn: Juniper Returns
Must show RMA#

Hong Kong

UPS SCS (Asia) Limited
4/F, Watson Centre,
No.16-22 Kung Yip Street,
Kwai Chung, N.T., HONG KONG
Attn: Juniper Returns
Must show RMA#

India

Juniper Networks Solution India Pvt. Ltd.
Flextronics Technologies India Private Limited
70 A, SVR Fortune, Electronic City, Phase I
Hosur Road, Bengaluru 560100
Karnataka - India
GST# 29AAACF5248E1ZP
Attn: Juniper Returns
Must show RMA#

Indonesia

PT. Monang Sianipar Abadi (MSA KARGO)
Jl. Otto Iskandardinata No. 56
Jakarta Timur, Indonesia 13330
Attn: Juniper Returns
Must show RMA#

Japan

UPS Supply Chain Solutions Japan Ltd.
UPS-SCS GPL Center
3-22-34 Kaigan, Minato-ku
Tokyo 1080022
Japan
Attn: Juniper Returns
Must show RMA#

Korea

UPS SCS Korea Ltd.
5F, Sam-E Bldg
535 Sunam-ro
Republic of Korea 12767
Attn: Juniper Returns
Must show RMA#

Macau

Juniper Networks C/O WORLDEX LOGISTICS LTD
Avenida Venceslau de Morais, No. 205
10 Andar A, Edif. Ind. Chun Fok
Macau
Attn: Juniper Returns
Must show RMA#

Malaysia

UPS SCS (Malaysia) Services Sdn Bhd
No. 21, Jalan Tiang U8/93
Seksyen U8
Bukit Jelutong Industrial Park
40150 Shah Alam
Selangor Darul Ehsan
Malaysia
Attn: Juniper Returns
Must show RMA#

New Zealand

Fliway Logistics
40-44 Victoria Street
Onehunga
Auckland 1061, New Zealand
Attn: Juniper Returns
Must show RMA#

Philippines

UPS-SCS Phils Inc.
G/F One MC Building, No. 1 Sta. Agueda Street,
Pascor Drive, Sto. Nino, Paranaque City 1700
Philippines
Attn: Juniper Returns
Must show RMA#

Singapore

UPS-SCS (Singapore) PTE LTD.
10 PANDAN CRESCENT
AMP Capital #01-06 LOBBY LL3
Singapore 128466
Attn: Juniper Returns
Must show RMA#

 Sri Lanka

Fits Express Private Limited
245/50 Awissawella Road, Orugodawatte
Wellampitiya 10600
Sri Lanka
Attn: Juniper Returns
Must show RMA#

Taiwan

UPS Supply Chain Solutions, Taiwan
4F., No. 2, Sec. 6, Minquan E. Rd.,
Neihu Dist 11466
Taipei, R.O.C.
Attn: Juniper Returns
Must show RMA#

Thailand

UPS SCS Services (Thailand) Limited.
Building E of SV Logistic center
56/13 Moo.2 Pattana Chonabod 3 Rd.,
Klongsongtonnum
Ladkrabang 10520
Thailand
Attn: Juniper Returns
Must show RMA#

Vietnam

UPS SCS Vietnam
17 Pham Hung Street
My Dinh 2 Ward, Nam Tu Liem District
Hanoi, Vietnam, 100000
Attn: Juniper Returns
Must show RMA#

APAC countries without local return center

UPS SCS (S) PTE LTD
31 ALPS AVE.
SINGAPORE 498784
Attn: Juniper Returns
Must show RMA#

Related Topics
RMA Return Instructions