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Product
The Juniper Mist WAN Assurance cloud service simplifies network deployment and operations, improves visibility into end user experiences, and shortens SD-WAN (software-defined WAN) mean time to repair (MTTR). By combining data and intelligence from Mist AI, Session Smart Routers, and SRX Series Firewalls, Juniper provides industry-leading network automation and insight for optimum user, device, and application experiences in branch offices and remote locations.
Additionally, through Juniper Mist Security Assurance, customers are able to take advantage of the robust security efficacy that Juniper security is known for via the Mist UI. With easy-to-configure, one-click policy controls, customers can secure their business across all locations.
Key Features
Monitor and enforce service-level experiences (SLEs) using key metrics on application response times, WAN link status, gateway health, and other network conditions. Gain insights into how these metrics impact end user experiences and use them to proactively identify the root causes of any service degradation.
AI-powered intelligence assesses the impact of network latency, jitter, packet loss, and other network performance metrics on end user experiences by application. It also provides insights into gateway health, including CPU and memory consumption and link utilization levels.
When combined with Marvis Virtual Network Assistant (VNA), WAN Assurance proactively detects WAN gateway anomalies to identify and resolve application performance issues before they impact users.
The Marvis VNA conversational interface allows IT teams to use natural language when seeking the networking and troubleshooting answers they need. They can pose questions like, “Why is my Teams/Zoom video chat application experience bad?” and immediately receive accurate replies.
Centrally configure and onboard your SD-WAN—including firewall security policies and WAN services—using the Juniper Mist Cloud. Zero Touch Provisioning (ZTP) simplifies site deployments and reduces security risk while configuration templates enable rapid-scale implementation of your entire distributed SD-WAN.
As the only AI-Native Networking digital experience twins, Marvis Minis instantly validate connectivity and application reachability issues on your network, even when end users aren’t present. Minis enable you to detect and resolve network issues before they impact users, augmenting the already rich set of SLE data provided by Mist.
dPCAP has been added to the WAN so operators no longer need to recreate issues on their network to capture the right packets. Marvis notices when an issue is occurring and automatically captures the appropriate packets. This drastically shortens MTTR by allowing operators to easily search for any needle-in-a-haystack issues.
For a limited time, take advantage of huge savings with Juniper's full stack of AI-Native campus and branch solutions featuring industry-leading wired and wireless infrastructure and tunnel-free AI-driven SD-WAN technology.
CUSTOMER SUCCESS
AmeriTrust, a specialty insurance commercial underwriter and administration services company, looked to digital transformation to fuel growth. It embarked on an ambitious effort to streamline IT operations, strengthen cybersecurity, and drive business success in an unpredictable and changing world.
The Juniper Mist WAN Assurance service simplifies operations, improves visibility into end user experiences, and shortens SD-WAN MTTR.
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Marvis, the first AI-Native virtual network assistant, optimizes user and operator experiences with proactive actions and self-driving network operations. A natural language conversational interface provides simple and seamless interactions, making Marvis an integrated member of any IT team.
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Our software-defined router provides a flexible, application-aware network fabric that meets stringent enterprise performance, security, and availability requirements. Its Intrusion Detection and Prevention (IDP) policy and URL filtering allow it to selectively enforce various attack detection and prevention techniques on network traffic.
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Our wired portfolio—coupled with wireless—combines performance and simplicity at scale while delivering optimized experiences to users and devices via AI-Native insights and automation.
Juniper transforms IT operations with Mist AI and a virtual network assistant for self-driving capabilities and AI-Native support. Mist AI optimizes user experiences from client to cloud and simplifies IT operations across the WLAN, LAN, and WAN.
Juniper Mist WAN Assurance is a key component of the Juniper AI-driven SD-WAN solution. WAN Assurance uses AI for IT operations (AIOps) to enable IT teams to deliver superior user experiences across an entire distributed enterprise. WAN Assurance achieves this by continually measuring service levels at the WAN edge.
Juniper WAN Assurance greatly improves the user and operator experience for enterprise WAN networks. This is accomplished with the Juniper Mist AI engine that analyzes rich streaming telemetry from Juniper Session Smart Routers and Juniper SRX Series Firewalls and provides real-time insights into individual user experiences. Juniper WAN Assurance provides application health, WAN link health, and gateway health metrics, along with root cause discovery and anomaly detection.
Marvis Virtual Network Assistant further simplifies troubleshooting with natural language processing (NLP), a conversational assistant, prescriptive actions, and self-driving actions that automatically remediate issues.
The industry’s first AI-Native Networking Digital Experience Twins now cover the full stack—wired, wireless, and . Marvis Minis perform automated speed tests to give enterprises the ability to see if they are getting the full bandwidth they have purchased, even when there are no users present. Operators can be alerted to upstream network issues and work on resolving them before the end users show up to the office.
dPCAP has been added to the WAN. No longer will operators need to recreate issues on their network to capture the right packets. Now Marvis will notice when an issue is occurring and automatically capture the appropriate packets for them. This will drastically shorten the MTTR and allow operators to easily search for any needle-in-a-haystack issues.
WAN Assurance improves user experiences beyond what’s possible with any other enterprise cloud service. It’s the only cloud service that uses Service Level Experiences (SLEs) to measure and dynamically improve end user application experiences. WAN Assurance also works in conjunction with Juniper Mist Wired Assurance and Juniper Mist Wi-Fi Assurance to isolate network issues for distributed enterprises.
Since system problems can actually be caused in one domain (such as the WAN) and felt in another (such as a LAN), WAN Assurance is part of a complete client-to-cloud service ensuring optimal experiences across the enterprise.
Going well beyond the concept of client health (that is, whether a device is functioning or not), SLEs measure actual user experiences in real time based on continuously delivered (and actionable) telemetry. SLEs are maintained using applied data science and machine learning to understand the actual end user experience on the network.
SLEs identify root causes of suboptimal application performance experiences in just a few clicks and proactively isolate needle-in-a-haystack problems that may occur anywhere in the WAN.
The SLEs in WAN Assurance are:
These SLEs include classifiers that are continually updated based on analytics and that help quickly isolate and repair network problems. For example, classifiers for WAN link health could be a physical cabling problem or could be related to ISP reachability.
Other domains (wired and wireless) have their own SLEs and classifiers. For example, a wireless SLE is Successful Connections, with classifiers including authorization or Dynamic Host Configuration Protocol (DHCP) issues, among others.
Yes. When used in conjunction with Juniper Mist Wired Assurance and Mist Wireless Assurance, WAN Assurance transforms and unites all operations across network switches, IoT devices, access points, servers, printers, and other equipment.
The benefits of this cross-domain visibility and control can be seen in the resolution of complex issues, such as:
Key benefits of WAN Assurance are:
Distributed enterprises and service providers can benefit from WAN Assurance by simplifying operations, reducing MTTR, and improving end user experiences.
Distributed small and medium-sized businesses, enterprises, telecommunications providers, and managed service providers use WAN Assurance to simplify WAN management. Here are a few success stories of customers using WAN Assurance:
