In the NOW — AI-Innovators @ Halfords
In the NOW — AI-Innovators @ Halfords
“It’s not even a digital transformation story. It’s not even a Juniper story. It’s a business transformation story.”
Using AI in retail sounds like the next big thing. Except, here’s the thing: it’s happening right now.
Take Halfords. Upgrading the network of a 130-year-old retailer with over 1000 physical locations is no small feat. But for them, bridging the digital and physical retail experiences isn’t a nice to have — it’s a must.
See how these innovators are using AI-Native Networking to simplify and speed up their digital transformation, and deliver the best possible experience for their customers, wherever they are now.
You’ll learn
The role of wired and wireless networking in delivering rich experiences to Halfords shoppers
How AI-Native Networking is aligning front back office and customer facing initiatives and ensuring employees can quickly find the right products for customers
Who is this for?
Experience More
Transcript
0:00 [Music]
0:06 [Applause]
0:08 [Music]
0:10 making Investments like replacing a
0:12 network in 131 year old retailer with
0:16 over a, physical locations isn't a small
0:19 thing to do but really the market now
0:22 particularly in our industry is very
0:24 focused on Bridging the digital and
0:26 physical experiences before Juniper the
0:29 network was unreliable often our
0:31 colleagues would would complain of
0:33 network connectivity issues we looked at
0:35 a lot of different solutions and a lot
0:37 of different vendors before we selected
0:39 Juniper the intelligence and the
0:41 security aspects of the solution the way
0:44 that Juniper partnered with us and then
0:47 really the capability that it can
0:49 provide for customers and colleagues and
0:51 the operational stability the self-heal
0:54 capabilities that the AI part of the
0:57 network will provide all gave us a a
1:01 brilliant solution that will really help
1:03 us to um progress our digital Evolution
1:07 what that means is we know the network
1:09 is now completely reliable stable secure
1:12 and AI ready so now all of our systems
1:15 are completely aligned from back office
1:17 to in store and Beyond we can leverage
1:20 the investment that we've made in the
1:21 network to use things like Geo fencing
1:24 we can use triangulation to identify
1:27 devices and therefore customers within
1:29 our stores and talk to them very
1:31 specifically about what they may need or
1:33 want now the customer is happier and
1:36 we're happier this isn't just a digital
1:38 transformation story it's not even a
1:40 juniper story it's a business
1:42 transformation story
1:46 [Music]