TechLibrary

Navigation

Editing and Deleting Service Provider Users

You can edit the information of a service provider user, and delete one or more users.

Note: Users with the MSP Operator role have read-only access to Administration Portal and APIs, and they cannot edit and delete users.

To modify a service provider user:

Select Administration > Users.
The Users page appears.
Select the user that you want to modify, and click the edit icon.
The Edit User page appears. The options available on the Add User page are available for editing.
Note: You cannot modify the Username (E-mail) field.
Update the fields as required.
Click OK to save the changes. If you want to discard your changes, click Cancel instead.
The modified service provider user information is saved in CSO.

To delete service provide users:

Select Administration > Users.
The Users page appears.
Select the users that you want to delete and click the delete icon (X).
The Confirm Delete page appears.
Click Yes to delete the user or No to cancel the deletion.
If you click Yes, then the user is deleted and the user account is removed from the CSO.