Adding Service Provider Users
Use this page to add service provider users and assign roles to service provider users. After the service provider administrator adds the user, the user account is created in the Contrail Service Orchestration (CSO) and the user receives an e-mail with the initial login credentials.
When you create a service provider user, you can assign the following roles or a combination of roles to a user:
A service provider, an OpCo, or a tenant role.
A service provider and a tenant role. If a user is assigned both service provider and tenant roles, then the user is a service provider user. The user can switch to all tenants and access tenant objects based on the access privileges assigned to the tenant roles.
A service provider, an OpCo, and a tenant role. If a user is assigned service provider, OpCo, and tenant roles, then the user is a service provider user. The user can switch to all tenants and OpCos, and access tenant and OpCo objects, based on the access privileges assigned to the tenant and OpCo roles.
Users with the SP Operator role have read-only access to Customer Portal and APIs and they cannot add new users.
To add a service provider user:
- Select Administration > Users.
The Users page appears.
- Click the add icon (+) or click Add User.
The Add User page appears.
- Complete the configuration as described in Table 1.
- Click OK to save the changes. If you want to
discard the changes, click Cancel instead.
The service provider user account is created in CSO.
To enhance the security related to your login credentials, an automatically generated password is sent to the e-mail address that you have specified on the Add User page. You are prompted to change the password after you log in with the automatically generated password. For more information about changing the password on first login, see Changing the Password on First Login.
Table 1: Fields on the Add User Page
Field | Description |
|---|---|
First Name | Enter the first name as a string of alphanumeric characters and the special characters space, underscore (_), and period (.). The maximum length is 32 characters. |
Last Name | Enter the last name as a string of alphanumeric characters and the special characters space, underscore (_), or period (.). The maximum length is 32 characters. |
Username (E-mail) | Enter a valid e-mail address in the user@domain format. |
Role at Service Provider Scope | Select one or more roles (predefined, custom, or both) that you want to assign to the service provider user. You can assign service provider, OpCo, and tenant roles to service provider users. To know more about service provider users predefined roles, see Role-Based Access Control Overview. Click the greater-than icon (>) to move the selected role or roles from the Available column to the Selected column. You can use the search icon on the top right of each column to search for role names. Note: You must assign at least one service provider role before you assign any tenant role to the service provider user. Click the role name to preview the access privileges assigned to the user. |
Tenant Management | Enable this option to add one or more tenant scope roles to the service provider user. The Role at Tenant Scope section is displayed. |
Role at Tenant Scope | Select one or more tenant roles (predefined, custom, or both) that you want to assign to the service provider user. To know more about tenant users predefined roles, see Role-Based Access Control Overview. Click the greater-than icon (>) to move the selected role or roles from the Available column to the Selected column. You can use the search icon on the top right of each column to search for role names. |
