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Table of Contents
- play_arrow Subscriber Service Activation and Management
- play_arrow Subscriber Service Activation and Management
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- play_arrow Configuring Dynamic Class of Service
- play_arrow CoS for Subscriber Access and Interfaces Overview
- play_arrow Configuring Scheduling and Shaping for Subscriber Access
- Configuring Traffic Scheduling and Shaping for Subscriber Access
- Configuring Schedulers in a Dynamic Profile for Subscriber Access
- Configuring Scheduler and Scheduler Map Sharing
- Example: Providing Unique Rate Configurations for Schedulers in a Dynamic Profile
- Example: Configuring Aggregate Scheduling of Queues for Residential Subscribers on Static IP Demux Interfaces
- Verifying the Scheduling and Shaping Configuration for Subscriber Access
- play_arrow Allocating Dedicated Queues for Each Logical Interface Using Per-Unit Scheduling
- play_arrow Configuring Hierarchical CoS Scheduling on MPLS Ethernet Pseudowire Subscriber Interfaces
- Enhanced Subscriber Management Subscriber Logical Interfaces or Interface Sets Over Underlying Logical Interfaces for a CoS scheduler Hierarchy
- Enhanced Subscriber Management Subscriber Logical Interfaces or Interface Sets Over MPLS Pseudowires for a CoS scheduler Hierarchy
- Configuring Layer 2 Subscriber Logical Interfaces for CoS Hierarchical Schedulers Using Dynamic Profiles for Differentiating Home and Access Node Networks
- Example: Configuring Layer 2 Subscriber Logical Interfaces for CoS Hierarchical Schedulers Using Static CoS for Differentiating Home and Access Node Networks
- play_arrow Configuring Dedicated Queue Scaling with Hierarchical CoS or Per-Unit Scheduling
- play_arrow Shaping Downstream Traffic Based on Frames or Cells
- Bandwidth Management for Downstream Traffic in Edge Networks Overview
- Configuring Dynamic Shaping Parameters to Account for Overhead in Downstream Traffic Rates
- Example: Configuring Dynamic Shaping Parameters to Account for Overhead in Downstream Traffic Rates
- Configuring Static Shaping Parameters to Account for Overhead in Downstream Traffic Rates
- Example: Configuring Static Shaping Parameters to Account for Overhead in Downstream Traffic Rates
- Setting Shaping Rate and Overhead Accounting Based on PPPoE Vendor-Specific Tags
- Configuring the Shaping Rate and Overhead Accounting Based on PPPoE Vendor-Specific Tags on Dynamic Subscriber Interfaces
- Reporting the Effective Shaping Rate for Subscribers
- Verifying the Effective Shaping Rate Reporting Configuration
- play_arrow Applying CoS to Households or Individual Subscribers Using ACI-Based Dynamic VLANs
- Applying CoS Attributes to VLANs Using Agent-Circuit-Identifiers
- Agent Circuit Identifier-Based Dynamic VLANs Bandwidth Management Overview
- Restrictions for Configuring Adjustment of CoS Shaping Rate and Overhead Accounting for Dynamic ACI Interface Sets
- Adjusting the CoS Shaping Rate and Overhead Accounting Parameters for Agent Circuit Identifier-Based Dynamic VLANs
- play_arrow Applying CoS to Households or Individual Subscribers Using Access Line Identifier Dynamic VLANs
- Applying CoS Attributes to VLANs Using Access-Line Identifiers
- Bandwidth Management Overview for Dynamic VLANs Based on Access-Line Identifiers
- Restrictions for Configuring Adjustment of CoS Shaping Rate and Overhead Accounting for Dynamic ALI Interface Sets
- Adjusting the CoS Shaping Rate and Overhead Accounting Parameters for Dynamic VLANs Based on Access-Line Identifiers
- play_arrow Managing Excess Bandwidth Distribution and Traffic Bursts
- play_arrow Applying CoS Using Parameters Received from RADIUS
- Subscriber Interfaces That Provide Initial CoS Parameters Dynamically Obtained from RADIUS
- Changing CoS Services Overview
- CoS Traffic Shaping Attributes for Dynamic Interface Sets and Member Subscriber Sessions Overview
- Guidelines for Configuring CoS Traffic Shaping Attributes for Dynamic Interface Sets and Member Subscriber Sessions
- Configuring Initial CoS Parameters Dynamically Obtained from RADIUS
- Configuring Static Default Values for Traffic Scheduling and Shaping
- Applying CoS Traffic-Shaping Attributes to Dynamic Interface Sets and Member Subscriber Sessions
- CoS Traffic Shaping Predefined Variables for Dynamic Interface Sets
- Example: Configuring Initial CoS Parameters Dynamically Obtained from RADIUS
- play_arrow Modifying a Subscriber’ s Shaping Characteristics After a Subscriber is Instantiated
- play_arrow Applying CoS to Groups of Subscriber Interfaces
- play_arrow Applying CoS to Subscriber Interfaces
- Applying Traffic Shaping and Scheduling to a Subscriber Interface in a Dynamic Profile
- Applying Minimal Shaping and Scheduling to Remaining Subscriber Traffic
- Applying a Rewrite Rule Definition to a Subscriber Interface in a Dynamic Profile
- Applying a Classifier to a Subscriber Interface in a Dynamic Profile
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- play_arrow Configuring Dynamic Filters and Policers
- play_arrow Dynamic Firewall Filters Overview
- play_arrow Configuring Static Firewall Filters That Are Dynamically Applied
- play_arrow Streamlining Processing of Chains of Static Filters
- play_arrow Dynamically Attaching Static or Fast Update Filters to an Interface
- play_arrow Configuring Filters That Are Created Dynamically
- Parameterized Filters Overview
- Unique Identifiers for Firewall Variables
- Configuring Unique Identifiers for Parameterized Filters
- Sample Dynamic-Profile Configuration for Parameterized Filters
- Dynamic Profile After UID Substitutions for Parameterized Filters
- Multiple Parameterized Filters
- Parameterized Filter Processing Overview
- Parameterized Filters Configuration Considerations
- Guidelines for Creating and Applying Parameterized Filters for Subscriber Interfaces
- Parameterized Filter Match Conditions for IPv4 Traffic
- Parameterized Filter Match Conditions for IPv6 Traffic
- Parameterized Filter Nonterminating and Terminating Actions and Modifiers
- Firewall Filter Match Conditions for Protocol-Independent Traffic in Dynamic Service Profiles
- Firewall Filter Terminating and Nonterminating Actions for Protocol-Independent Traffic in Dynamic Service Profiles
- Interface-Shared Filters Overview
- Dynamically Attaching Filters Using RADIUS Variables
- Example: Implementing a Filter for Households That Use ACI-Based VLANs
- Example: Dynamic-Profile Parsing
- Example: Firewall Dynamic Profile
- Example: Configuring a Filter to Exclude DHCPv6 and ICMPv6 Control Traffic for LAC Subscriber
- play_arrow Using Ascend Data Filters to Implement Firewalls Based on RADIUS Attributes
- Ascend-Data-Filter Policies for Subscriber Management Overview
- Ascend-Data-Filter Attribute Fields
- Dynamically Applying Ascend-Data-Filter Policies to Subscriber Sessions
- Example: Configuring Dynamic Ascend-Data-Filter Support for Subscriber Access
- Example: Configuring Static Ascend-Data-Filter Support for Subscriber Access
- Verifying and Managing Dynamic Ascend-Data-Filter Policy Configuration
- play_arrow Configuring Fast Update Filters to Provide More Efficient Processing Over Classic Static Filters
- Fast Update Filters Overview
- Basic Fast Update Filter Syntax
- Configuring Fast Update Filters
- Example: Configuring Fast Update Filters for Subscriber Access
- Match Conditions and Actions in Fast Update Filters
- Configuring the Match Order for Fast Update Filters
- Fast Update Filter Match Conditions
- Fast Update Filter Actions and Action Modifiers
- Configuring Terms for Fast Update Filters
- Configuring Filters to Permit Expected Traffic
- Avoiding Conflicts When Terms Match
- Associating Fast Update Filters with Interfaces in a Dynamic Profile
- play_arrow Defending Against DoS and DDoS Attacks Using Unicast RPF and Fail Filters
- play_arrow Improving Scaling and Performance of Filters on Static Subscriber Interfaces
- play_arrow Configuring Dynamic Service Sets
- play_arrow Configuring Rate-Limiting Premium and Non-Premium Traffic on an Interface Using Hierarchical Policers
- play_arrow Monitoring and Managing Firewalls for Subscriber Access
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- play_arrow Configuring Dynamic Multicast
- play_arrow Configuring Dynamic IGMP to Support IP Multicasting for Subscribers
- play_arrow Configuring Dynamic MLD to Enable Subscribers to Access Multicast Networks
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- play_arrow Configuring Application-Aware Policy Control and Reporting
- play_arrow Configuring Application-Aware Policy Control
- Understanding Application-Aware Policy Control for Subscriber Management
- Understanding PCC Rules for Subscriber Management
- Configuring Application-Aware Policy Control for Subscriber Management
- Installing Services Packages for Subscriber Management Application-Aware Policy Management
- Configuring Service Data Flow Filters
- Configuring Policy and Charging Control Action Profiles for Subscriber Management
- Configuring Policy and Charging Control Rules
- Configuring a Policy and Charging Control Rulebase
- Configuring a Policy and Charging Enforcement Function Profile for Subscriber Management
- Identifying the Service Interface That Handles Subscriber Management Application-Aware Policy Control
- Configuring PCC Rule Activation in a Subscriber Management Dynamic Profile
- Enabling Direct PCC Rule Activation by a PCRF for Subscriber Management
- play_arrow Configuring Application Identification
- play_arrow Configuring Reporting for Application-Aware Data Sessions
- Logging and Reporting Function for Subscribers
- Log Dictionary for Template Types
- Configuring Logging and Reporting for Subscriber Management
- Installing Services Packages for Subscriber Management Logging and Reporting
- Configuring an LRF Profile for Subscribers
- Applying Logging and Reporting Configuration to a Subscriber Management Service Set
- Configuring the Activation of an LRF Rule by a PCC Rule
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- play_arrow Configuring HTTP Redirect Services
- play_arrow Configuring Captive Portal Content Delivery Services for Redirected Subscribers
- HTTP Redirect Service Overview
- Remote HTTP Redirect Server Operation Flow
- Local HTTP Redirect Server Operation Flow (MX Series, ACX7100-48L, ACX7332 and ACX7348)
- Configuring MS-MPC-Based or MX-SPC3-Based Static HTTP Redirect Services
- Configuring MS-MPC-Based or MX-SPC3-Based Converged HTTP Redirect Services
- Configuring Routing Engine-Based, Static HTTP Redirect Services
- Configuring Routing Engine-Based, Converged HTTP Redirect Services
- Adding Subscriber Information to HTTP Redirect URLs
- How to Automatically Remove the HTTP Redirect Service After the Initial Redirect
- Example: Configuring HTTP Redirect Services Using a Next-Hop Method and Attaching It to a Static Interface
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- play_arrow Configuring Subscriber Secure Policy
- play_arrow Configuring Subscriber Secure Policy Traffic Mirroring Overview
- play_arrow Configuring RADIUS-Initiated Subscriber Secure Policy Traffic Mirroring
- RADIUS-Initiated Subscriber Secure Policy Overview
- Subscriber Secure Policy Traffic Mirroring Architecture Using RADIUS
- RADIUS-Initiated Traffic Mirroring Interfaces
- RADIUS-Initiated Traffic Mirroring Process at Subscriber Login
- RADIUS-Initiated Traffic Mirroring Process for Logged-In Subscribers
- RADIUS Attributes Used for Subscriber Secure Policy
- Using the Packet Header to Track Subscribers on the Mediation Device
- Configuring RADIUS-Initiated Subscriber Secure Policy Mirroring Overview
- Guidelines for Configuring Subscriber Secure Policy Mirroring
- Configuring Support for Subscriber Secure Policy Mirroring
- Configuring RADIUS Server Support for Subscriber Secure Policy Mirroring
- Terminating RADIUS-Initiated Subscriber Traffic Mirroring
- play_arrow Configuring DTCP-Initiated Subscriber Secure Policy Traffic Mirroring
- DTCP-Initiated Subscriber Secure Policy Overview
- Subscriber Secure Policy Traffic Mirroring Architecture Using DTCP
- DTCP-Initiated Traffic Mirroring Interfaces
- DTCP-Initiated Traffic Mirroring Process
- DTCP Messages Used for Subscriber Secure Policy
- Packet Header for Mirrored Traffic Sent to Mediation Device
- Configuring DTCP-Initiated Subscriber Secure Policy Mirroring Overview
- Guidelines for Configuring Subscriber Secure Policy Mirroring
- Configuring Support for Subscriber Secure Policy Mirroring
- Configuring the Mediation Device as a User on the Router
- Configuring a DTCP-over-SSH Connection to the Mediation Device
- Configuring the Mediation Device to Provision Traffic Mirroring
- Disabling RADIUS-Initiated Subscriber Secure Policy Mirroring
- Example: Configuring Traffic That Is Mirrored Using DTCP-Initiated Subscriber Secure Policy
- Terminating DTCP-Initiated Subscriber Traffic Mirroring Sessions
- play_arrow Configuring DTCP Messages Used for DTCP-Initiated Subscriber Secure Policy Mirroring
- play_arrow Configuring Subscriber Secure Policy Support for IPv4 Multicast Traffic
- play_arrow Configuring Intercept-Related Information for Subscriber Secure Policy
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- play_arrow Configuring Stateless, Rule-Based Services Using Application-Aware Access Lists
- play_arrow AACL Overview
- play_arrow Configuring AACL Rules
- play_arrow Example: Configuring AACL Rules
- play_arrow Example: Configuring AACL Rule Sets
- play_arrow Configuring Logging of AACL Flows
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- play_arrow Remote Device and Service Management
- play_arrow Configuring Remote Device Services Management
- play_arrow Configuring TCP Port Forwarding for Remote Subscriber Services
- play_arrow Configuring IPFIX Mediation for Remote Device Monitoring
- play_arrow Collection and Export of Local Telemetry Data on the IPFIX Mediator
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- play_arrow Configuration Statements and Operational Commands
- [OBSOLETE] applications (Services AACL)
- [OBSOLETE] application-group-any
- [OBSOLETE] application-groups (Services AACL)
- [OBSOLETE] destination-address (Application Aware Access List)
- [OBSOLETE] destination-address-range
- [OBSOLETE] destination-prefix-list (Services AACL)
- [OBSOLETE] from
- [OBSOLETE] match-direction
- [OBSOLETE] nested-applications
- [OBSOLETE] rule
- [OBSOLETE] rule-set
- [OBSOLETE] source-address (AACL)
- [OBSOLETE] source-address-range
- [OBSOLETE] source-prefix-list
- [OBSOLETE] term
- [OBSOLETE] then (Application Aware Access List)
- Junos CLI Reference Overview
list Table of Contents
Collecting Subscriber Access Logs Before Contacting Juniper Networks Technical Support
date_range
06-Dec-23
Problem
Description
When you experience a subscriber access problem in your network, we recommend that you collect certain logs before you contact Juniper Networks Technical Support. This topic shows you the most useful logs for a variety of network implementations. In addition to the relevant log information, you must also collect standard troubleshooting information and send it to Juniper Networks Technical Support in your request for assistance.
Solution
To collect standard troubleshooting information:
Redirect the command output to a file.
content_copy zoom_out_mapuser@host> request support information | save rsi-1
To configure logging to assist Juniper Networks Technical Support:
Review the following blocks of statements to determine which apply to your configuration.
content_copy zoom_out_map[edit] set system syslog archive size 100m files 25 set system auto-configuration traceoptions file filename set system auto-configuration traceoptions file filename size 100m files 25 set protocols ppp-service traceoptions file filename size 100m files 25 set protocols ppp-service traceoptions level all set protocols ppp-service traceoptions flag all set protocols ppp traceoptions file filename size 100m files 25 set protocols ppp traceoptions level all set protocols ppp traceoptions flag all set protocols ppp monitor-session all set interfaces pp0 traceoptions flag all set demux traceoptions file filename size 100m files 25 set demux traceoptions level all set demux traceoptions flag all set system processes dhcp-service traceoptions file filename set system processes dhcp-service traceoptions file size 100m set system processes dhcp-service traceoptions file files 25 set system processes dhcp-service traceoptions flag all set class-of-service traceoptions file filename set class-of-service traceoptions file size 100m set class-of-service traceoptions flag all set class-of-service traceoptions file files 25 set routing-options traceoptions file filename set routing-options traceoptions file size 100m set routing-options traceoptions flag all set routing-options traceoptions file files 25 set interfaces traceoptions file filename set interfaces traceoptions file size 100m set interfaces traceoptions flag all set interfaces traceoptions file files 25 set system processes general-authentication-service traceoptions file filename set system processes general-authentication-service traceoptions file size 100m set system processes general-authentication-service traceoptions flag all set system processes general-authentication-service traceoptions file files 25
Copy the relevant statements into a text file and modify the log filenames as you want.
Copy the statements from the text file and paste them into the CLI on your router to configure logging.
Commit the logging configuration to begin collecting information.
Note:
The maximum file size for DHCP local server and DHCP relay log files is 1 GB. The maximum number of log files for DHCP local server and DHCP relay is 1000.
Best Practice:
Enable these logs only to collect information when troubleshooting specific problems. Enabling these logs during normal operations can result in reduced system performance.
