Understanding Chassis Alarms

Chassis Conditions That Trigger Alarms

Various conditions related to the chassis components trigger yellow and red alarms. You cannot configure these conditions.

Backup Routing Engine Alarms
Chassis Alarm Conditions for Guest Network Functions (GNFs)
Chassis Alarm Conditions on MX Series 5G Universal Routing Platforms
Chassis Alarm Conditions on SRX series devices
Chassis Alarm Conditions for PTX Series Routers

Backup Routing Engine Alarms

For routers with primary and backup Routing Engines, a primary Routing Engine can generate alarms for events that occur on a backup Routing Engine. Table 1 lists chassis alarms generated for a backup Routing Engine.

Note:

Because the failure occurs on the backup Routing Engine, alarm severity for some events (such as Ethernet interface failures) is yellow instead of red.

Note:

For information about configuring redundant Routing Engines, see the Junos OS High Availability Library for Routing Devices.

Table 1: Backup Routing Engine Alarms
Chassis Component	Alarm Condition	Remedy	Alarm Severity
Alternative media	The backup Routing Engine boots from an alternate boot device, the hard disk. The CompactFlash card is typically the primary boot device. The Routing Engine boots from the hard disk when the primary boot device fails.	Open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).	Yellow
Boot Device	The boot device (CompactFlash or hard disk) is missing in boot list on the backup Routing Engine.	Replace failed backup Routing Engine.	Red
Ethernet	The Ethernet management interface (`fxp0` or `em0`) on the backup Routing Engine is down.	Check the interface cable connection. Reboot the system. If the alarm recurs, open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States)	Yellow
FRU Offline	The backup Routing Engine has stopped communicating with the master Routing Engine.	Open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).	Yellow
Hard Disk	Error in reading or writing hard disk on the backup Routing Engine.	Reformat hard disk and install bootable image. If this fails, replace failed backup Routing Engine.	Yellow
Multibit Memory ECC	The backup Routing Engine reports a multibit ECC error.	Reboot the system with the board reset button on the backup Routing Engine. If the alarm recurs, open a support case using the Case Manager link at www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States)	Yellow

Chassis Alarm Conditions for Guest Network Functions (GNFs)

Table 2 lists the Chassis conditions that trigger alarms on guest network functions (GNFs).

Read more about GNFs in this Junos Node Slicing article.

Table 2: GNF Alarms
Chassis Component	Alarm Condition	Remedy	Alarm Severity
Routing Engine	Mixed Master and Backup RE types This alarm is raised when the GNF primary Routing Engine and GNF Backup Routing Engine have been assigned either mismatching frequencies ( with difference above 100 MHz), mismatching numbers of cores, or DRAM.	Correct the differences and then relaunch the corrected GNF Routing Engine.	Yellow
Routing Engine	System Incompatibility with BSYS The alarm is shown when any incompatibilities between BSYS and GNF software versions cause the GNF to go offline.	Make the required changes to the BSYS or GNF software through upgrade.	Red
Routing Engine	Feature Incompatibility with BSYS Indicates a minor incompatibility between BSYS and GNF software versions. This could result in a: A warning error for the GNF. A FRU going offline. Note: Minor incompatibilities do not cause the GNF to go offline.	Make the required changes to the BSYS or GNF software through upgrade.	Yellow

Chassis Alarm Conditions on MX Series 5G Universal Routing Platforms

Table 3 lists the alarms that the chassis components can generate on MX Series 5G Universal Routing Platforms. The messages that appear may vary depending on the platform and software release.

Table 3: Chassis Component Alarm Conditions on MX Series 5G Universal Routing Platforms
Chassis Component	Alarm Condition	Remedy	Alarm Severity
Air filters	Change air filter.	Change air filter.	Yellow
Alternative media	The router boots from an alternate boot device, the hard disk. The CompactFlash card is typically the primary boot device. The Routing Engine boots from the hard disk when the primary boot device fails.	Open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).	Yellow
Craft interface	The craft interface has failed.	Replace failed craft interface.	Red
Dense Port Concentrators (DPC)s	A DPC is offline.	Check DPC. Remove and reinsert the DPC. If this fails, replace failed DPC.	Yellow
	A DPC has failed.	Replace failed DPC.	Red
	A DPC has been removed.	Insert DPC into empty slot.	Red
Fan trays	A fan tray has been removed from the chassis.	Install missing fan tray.	Red
	One fan in the chassis is not spinning or is spinning below required speed.	Replace fan tray.	Red
	A higher-cooling capacity fan tray is required when an MPC is installed on the chassis.	Upgrade to a high-capacity fan tray.	Yellow
Host subsystem	A host subsystem has been removed.	Insert host subsystem into empty slot.	Yellow
Host subsystem	A host subsystem has failed.	Replace failed host subsystem.	Red
Hot swapping	Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.	Replace failed component.	Red
Power supplies	A power supply has been removed from the chassis.	Insert power supply into empty slot.	Yellow
	A power supply has a high temperature.	Replace failed power supply or power entry module.	Red
	A power supply input has failed.	Check power supply input connection.	Red
	A power supply output has failed.	Check power supply output connection.	Red
	A power supply has failed.	Replace failed power supply.	Red
	Invalid AC power supply configuration.	When two AC power supplies are installed, insert one power supply into an odd-numbered slot and the other power supply into an even-numbered slot.	Red
	Invalid DC power supply configuration.	When two DC power supplies are installed, insert one power supply into an odd-numbered slot and the other power supply into an even-numbered slot.	Red
	Mix of AC and DC power supplies.	Do not mix AC and DC power supplies. For DC power, remove the AC power supply. For AC power, remove the DC power supply.	Red
	Not enough power supplies.	Install an additional power supply.	Red
Routing Engine	Excessive framing errors on console port. An excessive framing error alarm is triggered when the default framing error threshold of 20 errors per second on a serial port is exceeded. This might be caused by a faulty serial console port cable connected to the device.	Replace the serial cable connected to the device. If the cable is replaced and no excessive framing errors are detected within 5 minutes from the last detected framing error, the alarm is cleared automatically.	Yellow
	Error in reading or writing hard disk.	Reformat hard disk and install bootable image. If this fails, replace failed Routing Engine.	Yellow
	Error in reading or writing CompactFlash card.	Reformat CompactFlash card and install bootable image. If this fails, replace failed Routing Engine.	Yellow
	System booted from default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.	Install bootable image on default primary Routing Engine. If this fails, replace failed Routing Engine.	Yellow
	System booted from hard disk.	Install bootable image on CompactFlash card. If this fails, replace failed Routing Engine.	Yellow
	CompactFlash card missing in boot list.	Replace failed Routing Engine.	Red
	Hard disk missing in boot list.	Replace failed Routing Engine.	Red
	Routing Engine failed to boot.	Replace failed Routing Engine.	Red
	The Ethernet management interface (`fxp0` or `em0`) on the Routing Engine is down.	Check the interface cable connection. Reboot the system. If the alarm recurs, open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States)	Red
System Control Board (SCB)	An SCB has been removed.	Insert SCB into empty slot.	Yellow
	An SCB temperature sensor alarm has failed.	Replace failed SCB.	Yellow
	An SCB has failed.	Replace failed SCB.	Red
Temperature	The chassis temperature has exceeded 55 degrees C (131 degrees F), the fans have been turned on to full speed, and one or more fans have failed.	Check room temperature. Check air filter and replace it. Check airflow. Check fan.	Yellow
	The chassis temperature has exceeded 65 degrees C (149 degrees F), and the fans have been turned on to full speed.	Check room temperature. Check air filter and replace it. Check airflow. Check fan.	Yellow
	The chassis temperature has exceeded 65 degrees C (149 degrees F), and a fan has failed. If this condition persists for more than 4 minutes, the router shuts down.	Check room temperature. Check air filter and replace it. Check airflow. Check fan.	Red
	Chassis temperature has exceeded 75 degrees C (167 degrees F). If this condition persists for more than 4 minutes, the router shuts down.	Check room temperature. Check air filter and replace it. Check airflow. Check fan.	Red
	The temperature sensor has failed.	Open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).	Red
Flexible PIC Concentrator (FPC)	FPC <slot number> Major Errors On MX Series routers with MPC1 and MPC2 line cards, a major chassis alarm is raised when the following transient hardware errors occur CPQ Sram parity error CPQ RLDRAM double bit ECC error By default, these errors result in the Packet Forwarding Engine interfaces on the FPC being disabled. You can use the `show chassis fpc errors` command to view the default or user-configured action that resulted from the error. You can check the syslog messages to know more about the errors.	To resolve the error, restart the line card. If the error is still not resolved, open a support case using the Case Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).	Red

Table 4 lists a few chassis-related alarms that may be displayed when you execute the show chassis alarms operational mode command on MX Series routers. The messages that appear may vary depending on the platform and software release.

Table 4: Chassis Alarms for MX series routers
Message displayed in the output of `show chassis alarms` Command	Description	Class	Solution
`Host x disk drive y smart error`	Appears when there is an issue with the internal state of the disk such as, the disk life remaining is below the threshold. `x`–0 for Host 0 (RE0) and 1 for Host 1 (RE1) `y`–1 for disk 1 and 2 for disk 2	Minor	Replace the disk.
`VMHost x Boot from alternate set`	Appears when the Routing Engine is booted from the alternate set.	Minor	Verify logs. As required, recover the Routing Engine by using the command `request vmhost snapshot`
`VMHost RE x host application failed`	Appears when one of the vmhost daemon has failed.	Minor	Manual primary-role switchover followed by reboot using the command primary-role switchover followed by reboot using the command `request vmhost reboot`
VMHost Boot from alternate disk	Appears when the primary disk is corrupted and unable to launch the guest.	Minor	Recover the disk by using the command `request vmhost snapshot recovery`.
`Host 0/1 CPU Temperature Warm`	Appears when the Routing Engine CPU temperature is above the TCONTROL threshold. 0 for Host 0 (RE0) and 1 for Host 1 (RE1)	Minor	No recovery action required from the user. Based on the temperature, the fan speed is changed to cool the system thereby reducing the temperature
`Host 0/1 CPU Temperature Hot`	Appears when the Routing Engine CPU temperature is above the PROCHOT threshold. 0 for Host 0 (RE0) and 1 for Host 1 (RE1)	Minor	No recovery action required from the user. Based on the temperature, the fan speed is changed to cool the system thereby reducing the temperature
`Host 0/1 ECC single bit parity error`	Appears when single bit ECC error is above the threshold value. 0 for Host 0 (RE0) and 1 for Host 1 (RE1)	Major	No recovery action required from the user. The count gets reset after 24 hours.
`Host 0 ECC 53 parity error`	Appears when multiple bit ECC error is above the threshold value.	Major	Reboot the router.
`Mixed Master and Backup RE types`	Appears when dissimilar Routing Engines are present on the chassis.	Major	Both Routing Engines must be of the same model number. Replace one of the Routing Engines.
`VMHost RE x Disk y Missing`	Appears when the disk in the Routing Engine is missing. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Check if there is missing or a defective disk. Insert healthy disk. Take a snapshot and recover the disk by using the command `request vmhost snapshot`. See Disk Recovery Using the VM Host Snapshot in Installing, Upgrading, Backing Up, and Recovery of VM Host
`VMHost RE x Disk y Label Missing`	Appears when the labels on the disk in the Routing Engine is missing. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Reboot the Routing-Engine from healthy disk and recover the impacted disk using the command `request vmhost snapshot`.
`VMHost RE x Disk y Wrong Slot`	Appears when there is disk swap or pre-lablled disk inserted in wrong slot. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	If both the disks are in wrong slot, swap the disks and reboot. If only one disk is in wrong slot, recover the disk via snapshot after booting from healthy disk.
`VMHost RE x Disk y File System Errors`	Appears when there is a file system error. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Boot the Routing-engine from healthy disk and recover the impacted disk using the command `request vmhost snapshot`.
`VMHost RE x Disk y Write Rate Threshold Cross`	Appears if write rate threshold is crossed. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Identify the application that is generating excessive writes and apply configuration changes to prevent the excessive writes.
`VMHost RE x Disk y Size Incorrect`	Appears if the size of the disk is not appropriate for the platform. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Insert an disk of the right size and reboot the Routing Engine.
`VMHost RE x Disk y Usage Is Above Threshold`	Appears when the usage of the disk partition is above the threshold limit. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Cleanup the disks using `request vmhost cleanup` command.
`VMHost RE x Secure Boot Disabled`	Appears when Secure Boot is not enforced in the BIOS.	Medium	Enable Secure Boot in the BIOS.
`VMHost RE x Secure BIOS Version Mismatch`	Appears when current BIOS version is older than the Last Known good BIOS version.	Medium	Upgrade the BIOS using the `request system firmware` command.
`RE x Mismatch in total memory detected`	Appears when total memory for the pair of Routing Engines does not match, possibly because a memory module has failed.	Medium	Check the available RAM size using `show vmhost hardware` command. If the RAM size for the pair of Routing Engines does not match, contact JTAC.
`Mix of PDM types`	Appears when the new high-voltage second-generation universal PDM is used along with older PDM variants.	Minor	Replace the old PDMs with the new universal PDMs.
`Mix of PSM types`	Appears if the new high-voltage second-generation universal PSM is used along with other AC/DC or DC/DC PSMs.	Minor	Install the same type of PSMs in all the slots.
`Mix of PEMs`	Applicable to the MX960 routers with high-voltage second-generation universal power supply module (PSM). This alarm appears if the 5100 W power supply is used along with older power supplies in the MX960.	Minor	Install the same type of power supplies in all the slots.

Chassis Alarm Conditions on SRX series devices

Table 5 lists the alarms that the chassis components can generate on SRX series devices. Execute show chassis alarms operational mode command to view the alarm. The messages that appear may vary depending on the platform and software release.

Table 5: Chassis Component Alarm Conditions on SRX series devices
Chassis Component	Alarm Name/ Condition	Remedy	Alarm Severity
Power supply unit (PSU)	Appears when one among the two PSU is not available or not energized for SRX1500, SRX4100, and SRX4200.	Install the missing PSU or refer pem absence	Red
Power supply unit (PSU)	Appears when one among the two PSU is not available or not energized for SRX4600.	Install the missing PSU or refer pem absence	Yellow
FPC Line Card	FPC Inefficient Port Mapping: Appears when the two port blocks 0/0 - 0/3 and 0/4 - 0/7 are unequally used on the SRX4100 or SRX4200.	This minor alarm is triggered when the two port blocks 0/0 - 0/3 and 0/4 - 0/7 are unequally used. The alarm is cleared when the ports in UP status are more equally distributed over the two port blocks.	Yellow

Chassis Alarm Conditions for PTX Series Routers

Table 6 lists a few chassis-related alarms that may be displayed when you execute the show chassis alarms operational mode command on PTX Series routers. The messages that appear may vary depending on the platform and software release.

Table 6: Chassis Alarms for PTX series routers
Message displayed in the output of `show chassis alarms` Command	Description	Class	Solution
`Mix of PDUs`	Appears when AC PDUs and DC PDUs are installed. Also appears when zoning and non- zoning PDUs are installed.	Minor	Install same type of PDUs in all slots.
`Power Manager Non Operational` )	Appears when zoning and non- zoning PDUs are installed.	Minor	Install same type of PDUs in all slots.
`No Redundant Power`	When backup PDUs are absent or down	Minor	Install backup PDU.
`PDU 0/1 Converter Failed`	Appears when one or more 36V booster converter fails in PDU (PDU2-PTX-DC ).	Major	Check PDU and replace if required.
`No redundant power for system`	Appears when there is no backup PDUs in the router	Minor	Install backup PDU.
`No Power for System`	Appears when the router is powered on with only one PSM.	Major	Install backup PDU.
`SIB 1 FPC Link Error`	Appears when the indicated SIB is down.	Minor	Replace faulty SIB.
`SIB 1 Absent`	Appears when the indicated SIB is absent.	Major	Replace faulty SIB.
`PDU 1 PSM 1 Not OK`	Appears when the PSM in the displayed PDU is down.	Major	Replace faulty PSM.
`Host x disk drive y smart error`	Appears when there is an issue with the internal state of the disk such as, the disk life remaining is below the threshold. `x`–0 for Host 0 (RE0) and 1 for Host 1 (RE1) `y`–1 for disk 1 and 2 for disk 2	Minor	Replace the disk.
`VMHost x Boot from alternate set`	Appears when the Routing Engine is booted from the alternate set.	Minor	Verify logs. As required, recover the Routing Engine by using the command `request vmhost snapshot`
`VMHost RE x host application failed`	Appears when one of the vmhost daemon has failed.	Minor	Manual primary-role switchover followed by reboot using the command `request vmhost reboot`.
`VMHost Boot from alternate disk`	Appears when the primary disk is corrupted and unable to launch the guest.	Minor	Recover the disk by using the command `request vmhost snapshot recovery`.
`Host 0/1 CPU Temperature Warm`	Appears when the Routing Engine CPU temperature is above the TCONTROL threshold. 0 for Host 0 (RE0) and 1 for Host 1 (RE1)	Minor	No recovery action required from the user. Based on the temperature, the fan speed is changed to cool the system, thereby reducing the temperature.
`Host 0/1 CPU Temperature Hot`	Appears when the Routing Engine CPU temperature is above the PROCHOT threshold. 0 for Host 0 (RE0) and 1 for Host 1 (RE1)	Minor	No recovery action required from the user. Based on the temperature, the fan speed is changed to cool the system, thereby reducing the temperature.
`Host 0/1 ECC single bit parity error`	Appears when single bit ECC error is above the threshold value. 0 for Host 0 (RE0) and 1 for Host 1 (RE1)	Major	No recovery action required from the user. The count gets reset after 24 hours.
`Host 0 ECC 53 parity error`	Appears when multiple bit Error Checking and Correction (ECC) error is above the threshold value.	Major	Reboot the router.
`VMHost RE x Disk y Missing`	Appears when the disk in the Routing Engine is missing. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Check if there is missing or a defective disk. Insert healthy disk. Take a snapshot and recover the disk by using the command `request vmhost snapshot`. See Disk Recovery Using the VM Host Snapshot in Installing, Upgrading, Backing Up, and Recovery of VM Host.
`VMHost RE x Disk y Label Missing`	Appears when the labels on the disk in the Routing Engine is missing. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Reboot the Routing-Engine from healthy disk and recover the impacted disk using the command `request vmhost snapshot`.
`VMHost RE x Disk y Wrong Slot`	Appears when there is disk swap or pre-lablled disk inserted in wrong slot. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	If both the disks are in wrong slot, swap the disks and reboot. If only one disk is in wrong slot, recover the disk via snapshot after booting from healthy disk.
`VMHost RE x Disk y File System Errors`	Appears when there is a file system error. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Boot the Routing-engine from healthy disk and recover the impacted disk using the command `request vmhost snapshot`.
`VMHost RE x Disk y Write Rate Threshold Cross`	Appears if write rate threshold is crossed. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Identify the application that is generating excessive writes and apply configuration changes to prevent excessive writes.
`VMHost RE x Disk y Size Incorrect`	Appears if the size of the disk is not appropriate for the platform. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Insert an disk of the right size and reboot the Routing Engine.
`VMHost RE x Disk y Usage Is Above Threshold`	Appears when the usage of the disk partition is above the threshold limit. `x`–0 for RE0 and 1 for RE1 `y`–1 for disk 1 and 2 for disk 2	Minor	Cleanup the disks using `request vmhost cleanup` command.
`VMHost RE x Secure Boot Disabled`	Appears when Secure Boot is not enforced in the BIOS.	Medium	Enable Secure Boot in the BIOS.
`VMHost RE x Secure BIOS Version Mismatch`	Appears when current BIOS version is older than the Last Known good BIOS version.	Medium	Upgrade the BIOS using the `request system firmware` command.
`RE x Mismatch in total memory detected`	Appears when total memory for the pair of Routing Engines does not match, possibly because a memory module has failed.	Medium	Check the available RAM size using `show vmhost hardware` command. If the RAM size for the pair of Routing Engines does not match, contact JTAC.
`FPC x need bounce`	Appears when port speed configuration needs an FPC reboot for the new speed configuration to take effect. `x`-FPC slot number.	Minor	Do one of the following to clear the alarm. Manually reboot the FPC for the new port speed configuration to take effect. Delete the new port speed configuration that has triggered the alarm. In this case, the new port speed configuration will not take effect.
`PEM pem-slot No Power`	Appears when both power supplies are not connected and the enable switch is not set correctly.	Major	Check power supply input connection and the enable switch setting. See the dip switch and enable switch settings for your specific power supply model, Removing and Installing MX10000 Power System Components.
`PEM pem-slot feed feed-slot no input`	Appears when both power supplies are not connected but the enable switch is set to on.	Major
`PEM pem-slot feed feed-slot Switch Cfg Wrong`	Appears when either both power supplies are connected or one of the power supplies is connected but the enable switch is not set correctly.	Major
`Mix of AC & DC Supplies`	Mix of AC and DC power supplies.	Major	Ensure that the router has the same type of power supplies.
`PSM psm_slot not OK`	Appears when the PSM is faulty. When a current share failure occurs on devices with third-generation power supplies, the system keeps the PSM state online and raises this alarm.	Major	Reseat the FRU and check. If the alarm is persistent, you need to replace the FRU.
`PSM psm_slot I2C Failed`	Appears when the PSM MCU access is failed.	Major	Reseat the FRU and check. If the alarm is persistent, you need to replace the FRU.

MX204 LED Scheme Overview

LEDs on the interface cards display the status of the ports. In MX204 router, there are four port LEDs per port. Each port provides an individual status LED with four states signaled by the color/LED state: OFF, GREEN, AMBER, RED.

The following port LED display modes are defined:

Normal—Represents the normal working mode of the LED. By default, the port status display mode is Normal.
Port location—The port location mode is ON when a remote operator initiates a port location command for a port or a group of ports.

The following factors trigger a change in the port LED color:

Change in the port state. For example, loss of signal (LOS) to no LOS, remote fault, or local fault
Pluggable insertion or removal
Change in configuration
Activation or deactivation of port location feature

Table 7 summarizes the state and color rules for the port LEDs. These rules help in determining the port LED color. When port location mode is activated, the port LED state or color can be determined from the Port Location ON column.

Note:

In MX204 router, there are four port LEDs per port. On PIC 0, if the port operates at the speed of 40-Gbps or 100-Gbps, then the first LED of PIC 1 will be ON and the other three LEDs will be OFF. And, if the port operates at the speed of 10-Gbps, then all the LEDs will be ON.

Table 7: Port LED State and Color Rules
Pluggable Inserted	Explicitly Disabled	Port State	Normal	Port Location ON
Yes	No	Up	Green	Blinking green
Yes	No	Down; loss of signal (LOS) detected	Off	Blinking green
Yes	No	Down; transceiver hardware failure	Red	Blinking red
Yes	No	Down; any other fault other than LOS and transceiver hardware failure	Amber	Blinking amber
ANY	Yes	Port disabled by CLI	Amber	Blinking amber
No	No	Anything except disabled port; however, transceiver not present	Off	Blinking green

MPC and MIC Lane LED Scheme Overview

LEDs on the interface cards display the status of the ports. On some MICs and MPC that have multiple ports and supports multiple port speed, it is not feasible to have an individual LED display for each port on an interface card. Hence, a shared LED display is introduced—the lane LEDs.

The MX10003 MPC includes this new LED lane display. The Multi-Rate 12xQFSP28 MIC and the fixed-port PIC (6xQFSPP) have separate lane LEDs.

The lane LEDs of the MIC are located on the MIC itself, whereas the lane LEDs of the PIC are located on the MPC.

The following interface cards support lane LEDs:

You can select a port operating in a breakout mode for an individual lane display, either periodically or when the request chassis port-led command is executed. Similar to the port status LEDs, the lane LED supports 4 states defined by the color or the LED status—OFF, GREEN, AMBER, and RED.

Figure 1 illustrates the port LED and lane LED displays on the MPC.

Figure 1: Port LED and Lane LED display on the MPC

1

—

Port LEDs

2

—

Lane display LEDs

Figure 2 illustrates the port LED and lane LED displays for the MPC.

Figure 2: Port LED and Lane LED display on the JNP10K-LC2101 MPC

1

—

Lane display LEDs

2

—

Port LEDs

Figure 3 illustrates the port LED and lane LED displays for the MIC.

Figure 3: Port LED and Lane LED display on the MIC

1

—

Lane display LEDs

2

—

Port LEDs

The following port LED display modes are defined:

Normal—The port status LED represents port state or a breakout port state. By default, the port status display mode is Normal.
Lane display—An array of lane status LEDs displays the status of each individual lane for the selected port. The lane display is ON when the software cycles through ports for lane status display. One port is selected at a time, and the display mode for that particular port switches to lane display mode. The other ports remain in normal display mode.
Port location—The port location mode is ON when a remote operator initiates a port location command for a port or a group of ports. The request chassis port-led command temporarily overrides periodic software port selection for the lane display; all ports on an interface card that are not selected for port location switch to Normal mode, and selected ports switch to port location mode. If only one port is selected for port location, then the corresponding lane LEDs are applicable. However, if the selected port is in breakout mode, then all lane LEDs are applicable. If not in breakout mode, only lane 0 LED displays the port status. If more than one port is selected for port location, then the lane LEDs are disabled.

The following factors trigger a change in the port LED color:

Change in the port state. For example, loss of signal (LOS) to no LOS, remote fault, or local fault
Pluggable insertion or removal
Change in configuration
Activation or deactivation of port location feature
Selection of breakout port for lane display

Note:

Ports with all individual links in Up state are skipped and are not considered for lane display, thereby reducing the time needed to cycle through all the ports.

Table 8 summarizes the state and color rules for the port LEDs. These rules help in determining the port LED color. When port location mode is activated, the port LED state or color can be determined from the Port Location ON column. If the breakout port is selected for the lane status display, then port LED state or color can be determined from the Lane Display column.

Table 8: Port LED State and Color Rules
Pluggable Inserted	Breakout Configuration State	Explicitly Disabled	Port State	Normal	Port Location ON	Lane Display
Yes	No breakout	No	Up	Green	Blinking green	-
Yes	No breakout	No	Down; loss of signal (LOS) detected	Off	Blinking green	-
Yes	No breakout	No	Down; transceiver hardware failure	Red	Blinking red	-
Yes	No breakout	No	Down; any other fault other than LOS and transceiver hardware failure	Amber	Blinking amber	-
ANY	No breakout	Yes	Port disabled by CLI	Amber	Blinking amber	-
No	Any	No	Anything except disabled port; however, transceiver not present	Off	Blinking green	-
Yes	Breakout	No	All breakout ports are UP	Green	Blinking green	Blinking green
Yes	Breakout	No	All breakout ports are down with LOS	Off	Blinking green	Blinking green
Yes	Breakout	No	Hardware failure; transceiver initialization error at the port level (not individual lane)	Red	Blinking red	Blinking red
Yes	Breakout	Any	In all other cases the port LED color is amber	Amber	Blinking amber	Blinking amber

The following factors trigger a change in the lane LED color:

A breakout port is selected for a lane display.
Port location mode is activated for a port on a given interface card.

Table 9 summarizes the state and color rules for the lane LEDs.

Table 9: Lane LED Color Rules
Pluggable Inserted	Breakout Configuration State	Explicitly Disabled	Port State	Order	LED Color
Yes	Breakout	No	Up	1	Green
Yes	Breakout	No	Down; loss of signal (LOS) detected	2	Off
Yes	Breakout	No	Down; transceiver hardware failure	3	Red
Yes	Breakout	No	Down; fault other than LOS and transceiver hardware failure	4	Amber
Yes	Breakout	Yes	Breakout port is disabled in the CLI	5	Amber

Configuring Slow Packet Forwarding Engine Alarm

On an M Series, MX Series, T Series, or SRX Series Firewall devices, the Packet Forwarding Engine might not send a resource acknowledgment message to the Routing Engine within a predetermined time of 360 seconds. This delay in receiving resource acknowledgment could be due to a slow or stuck Packet Forwarding Engine on the MX Series or SRX Series Firewall devices, or on one of the LCCs connected to a TX Matrix, TX Matrix Plus, or TX Matrix Plus router with 3D SIBs.

Starting with Junos OS Release 13.2R1 (also applicable in Junos OS Releases 12.1R6, 12.2R5, 12.3R3, 13.1R2 and later), to display the issue as an alarm in the show chassis alarms command output and to append the alarm to the system log messages file, you must enable the slow Packet Forwarding Engine alarm on the router.

The following sections provide more information about the slow Packet Forwarding Engine alarm:

Enabling Slow Packet Forwarding Engine Alarm
Disabling Slow Packet Forwarding Engine Alarm
Verifying That the Alarm Output and System Log Messages are Updated

Enabling Slow Packet Forwarding Engine Alarm

To enable the slow Packet Forwarding Engine alarm, perform the following steps:

Note:

By default, the slow Packet Forwarding Engine alarm is disabled.

In configuration mode, go to the [edit chassis] hierarchy level:
```
[edit]
user@host# edit chassis
```
Enable the slow Packet Forwarding Engine alarm by configuring the slow-pfe-alarm statement.
```
[edit chassis]
user@host# set slow-pfe-alarm
```

Disabling Slow Packet Forwarding Engine Alarm

To disable the slow Packet Forwarding Engine alarm, perform the following steps:

In configuration mode, go to the [edit chassis] hierarchy level:
```
[edit]
user@host# edit chassis
```
Disable the slow Packet Forwarding Engine alarm by deleting the slow-pfe-alarm statement.
```
[edit chassis]
user@host# delete slow-pfe-alarm
```

Verifying That the Alarm Output and System Log Messages are Updated

Purpose
Action
Meaning

Purpose

To verify that the output of the show chassis alarms operational mode command and the system log messages file are updated with the slow Packet Forwarding Engine alarm when:

The slow-pfe-alarm statement is enabled in the [edit chassis] hierarchy.
The Packet Forwarding Engine resource acknowledgment is not received by the Routing Engine within a predetermined time of 360 seconds.

Action

To check the output on an M Series, MX Series, T Series, or an SRX Series Firewall device:

Verify that the alarm is displayed in the output of the show chassis alarms operational mode command.

show chassis alarms
```
user@host> show chassis alarms
1 alarms currently active
Alarm time               Class  Description
2013-02-05 01:12:33 PST  Minor  Potential slow peers are: XDPC2
```
For field descriptions, see show chassis alarms.

Verify that the alarm is appended to the system log messages file.

content_copy zoom_out_map
/var/log/messages –
... Alarm set: RE color=YELLOW, class=CHASSIS, reason=Potential slow peers are: XDPC2
... Minor alarm set, Potential slow peers are: XDPC2

Meaning

The output of show chassis alarms operational mode command and the system log messages file are updated as expected when the slow Packet Forwarding Engine alarm is enabled and when the Packet Forwarding Engine resource acknowledgment is not received by the Routing engine within a predetermined time of 360 seconds.

User-Defined Alarm Relay Overview

The ACX Series router alarm contact port—labeled ALARM on the front panel—allows you to manage sensors and external devices connected to the router in remote unstaffed facilities.

Note:

Alarm contact port is not applicable on ACX5048 and ACX5096 routers.

Alarm Contact Port
Alarm Input
Alarm Output

Alarm Contact Port

The ACX Series router alarm contact port is a 15-pin D-type dry contact connector for alarms. The alarm contact port is used to generate LED alarms on the router and to turn external devices on or off. You can connect up to four input alarms and two output alarms. The alarm setting is open or closed.

Alarm Input

Alarm input provides dry contacts to connect to security sensors such as door or window monitors. The alarm input—open or closed—is sensed and reported to the management software. You can configure up to four alarm input relay ports (0 through 3) to operate as normally open or normally closed, and to trigger a red alarm condition or a yellow alarm condition or to ignore alarm conditions.

Alarm Output

Alarm output provides dry contacts to connect to external equipment, such as an audible or visual alarm that switches on or off–for example, a bell or a light. The four alarm output relay ports—0 through 3—are set up as follows:

Ports 0 and 1—These ports can be configured to trigger an alarm when the system temperature goes to the red alarm status and when an alarm input port is triggered.
Ports 2 and 3—These ports are not configured. They are used to indicate system major and minor alarms and are normally open. When a condition triggers an alarm, an alarm message is displayed.

To view the alarm input and output relay information, issue the show chassis craft-interface command from the Junos OS command line interface.

Configuring Chassis Alarm Relays

On ACX Series routers, you can configure alarm relays that can trigger alarms and turn external devices on or off. For example, if the router heats up to more than the critical temperature, the output port is activated and a device connected to the output port—such as a fan—is turned on.

To configure conditions that trigger alarms, include the relay statement with the input and output options at the [edit chassis alarm] hierarchy level.

[edit chassis alarm]
relay
    input {
        port port-number {
            mode (close | open);
            trigger (ignore | red | yellow);
        }
    }
    output{
        port port-number {
            input-relay input-relay;
            mode (close | open);
            temperature;
        }
    }

The following output shows an example configuration of a chassis relay alarm:

content_copy zoom_out_map
[edit chassis alarm]
user@host# show 
relay {
    input {
        port 1 {
            mode close;
            trigger red;
        }
    }
    output {
        port 0 {
            temperature;
        }
    }
}

Configuring Chassis Alarm Input

The ACX Series router alarm contact port—labeled ALARM on the front panel—allows you to manage sensors and external devices connected to the router in remote unstaffed facilities. You can configure up to four alarm input ports (0 through 3) to operate as normally open or normally closed, and to trigger a red alarm condition or a yellow alarm condition or to ignore alarm conditions.

To configure an input alarm:

Configure the input port:
```
[edit chassis alarm relay input port port-number]
```
For example, to configure input port zero (0):
```
user@host# edit chassis alarm relay input port 0
```
Configure the mode in which the input alarm is not active:
```
[edit chassis alarm relay input port port-number mode (close | open)]
```
For example, to configure open mode:
```
[edit chassis alarm relay input port 0]
user@host# set mode open
```

Configure the trigger to set off the alarm:

content_copy zoom_out_map
[edit chassis alarm relay input port port-number trigger (ignore | red | yellow)]

For example, to set off the yellow alarm:

content_copy zoom_out_map
[edit chassis alarm relay input port 0]
user@host# set trigger yellow

Verify the configuration with the show command:

content_copy zoom_out_map
[edit chassis alarm relay input port 0]
user@host# show 
mode open;
trigger yellow;

Commit the configuration with the commit command.

To view the alarm input relay information, issue the show chassis alarms or show chassis craft-interface commands from the Junos OS command line interface.

Configuring Chassis Alarm Output

The ACX Series router alarm contact port—labeled ALARM on the front panel—allows you to manage sensors and external devices connected to the router in remote unstaffed facilities. You can configure up to two alarm output relay ports (0 and 1) to operate as normally open or normally closed, and to trigger an alarm when the system temperature goes to the red alarm status and when an alarm input port is triggered.

Note:

Ports 2 and 3 are not configured. They are used to indicate system major and minor alarms and are normally open. When a condition triggers an alarm, an alarm message is displayed, and the corresponding LED turns on.

To configure an output alarm:

Configure the output port:
```
[edit chassis alarm relay output port port-number]
```
For example, to configure output port zero (0):
```
user@host# edit chassis alarm relay output port 0
```
Configure the trigger to set off the alarm:
```
[edit chassis alarm relay output port port-number (input-relay | mode | temperature)]
```
For example, to set off the alarm when the system temperature goes into the red status:
```
[edit chassis alarm relay output port 0]
user@host# set temperature
```

Verify the configuration with the show command:

content_copy zoom_out_map
[edit chassis alarm relay output port 0]
user@host# show 
temperature;

Commit the configuration with the commit command.

To view the alarm output relay information, issue the show chassis alarms or show chassis craft-interface command from the Junos OS command line interface.

Configuring Chassis Alarm Input and Output (ACX710 Routers)

The alarm interface port, an RJ45 port on the front panel of the ACX710 router, provides user-configurable input and output signals. You can configure the alarm input to receive alarm inputs from the external devices (such as sensors) connected to the router through the alarm port. You can configure the alarm output to relay the alarms in the router to external alarm devices (for example, bells and bulbs) connected to the router through the alarm port. You can configure up to three alarm inputs and one alarm output.

The router supports configuration of up to three alarm inputs and one alarm output, using the command alarm-port at the [edit chassis] hierarchy. You can configure the alarm input signals independent of the alarm output signal, and vice versa.

Table 10: Alarm Port Pin-out Information
Pin Number of the Connector on the Device	Signal Definition	IN/OUT	CLI Mapping
1	ALARM_IN0_Sig	IN	port 1
2	ALARM_IN0_Return	IN	port 1
3	ALARM_IN1_Sig	IN	port 2
4	ALARM_IN2_Sig	IN	port 3
5	ALARM_IN1_Return	IN	port 2
6	ALARM_IN2_Return	IN	port 3
7	ALARM_OUT_Sig	OUT	port 1
8	ALARM_OUT_Return	OUT	port 1

To configure an alarm input:

Specify the input port number by using the command set chassis alarm-port input port port-number. The router supports three input ports (1 to 3).
```
user@host# set chassis alarm-port input port 1
```
Configure a signal polarity for the alarm input based on the user environment.
```
user@host# set chassis alarm-port input port 1 active low
```
Set the administrative state of the alarm input as enabled.
```
user@host# set chassis alarm-port input port 1 admin-state enabled
```
Provide a description to the alarm input. For example, FAN.
```
user@host# set chassis alarm-port input port 1 description FAN
```
Specify an alarm severity. The following are the available options: critical, major, minor, and warning.
```
user@host# set chassis alarm-port input port 1 severity major
```
Commit the configuration with the commit command.

To view the input alarms, by using the show chassis alarms command.

To configure an alarm output:

Specify the output port number by using the command set chassis alarm-port output port port-number. The router supports only one output port (port number: 1).
```
user@host# set chassis alarm-port output port 1
```
Set the administrative state of the alarm output as enabled.
```
user@host# set chassis alarm-port output port 1 admin-state enabled
```

Provide a description to the alarm input.

content_copy zoom_out_map
user@host# set chassis alarm-port input port 1 description alarm-output-description

Commit the configuration with the commit command.

For more information, see alarm-port.

You can use the command show chassis craft-interface to view the alarm port configuration details.

content_copy zoom_out_map
user@router> show chassis craft-interface

System LED's on front panel:
-----------------------------
Fault LED :               On
Status LED :              Off
Operational LED :         On
Fan LED :                 Off

Alarm-port on front panel:
-----------------------------

Input port :                 1
         Active signal :    LOW
         Description :
         Admin state :      DISABLED
         Severity :         CRITICAL

Input port :                 2
         Active signal :    LOW
         Description :
         Admin state :      DISABLED
         Severity :         CRITICAL

Input port :                 3
         Active signal :    LOW
         Description :
         Admin state :      DISABLED
         Severity :         CRITICAL

Output port :                1
         Description :
         Admin state :      DISABLED

Chassis-Level User Guide

ON THIS PAGE

Chassis Conditions That Trigger Alarms

Backup Routing Engine Alarms

Chassis Alarm Conditions for Guest Network Functions (GNFs)

Chassis Alarm Conditions on MX Series 5G Universal Routing Platforms

Chassis Alarm Conditions on SRX series devices

Chassis Alarm Conditions for PTX Series Routers

MX204 LED Scheme Overview

MPC and MIC Lane LED Scheme Overview

Configuring Slow Packet Forwarding Engine Alarm

Enabling Slow Packet Forwarding Engine Alarm

Disabling Slow Packet Forwarding Engine Alarm

Verifying That the Alarm Output and System Log Messages are Updated

Purpose

Action

Meaning

User-Defined Alarm Relay Overview

Alarm Contact Port

Alarm Input

Alarm Output

Configuring Chassis Alarm Relays

Configuring Chassis Alarm Input

Configuring Chassis Alarm Output

Configuring Chassis Alarm Input and Output (ACX710 Routers)

Stay in touch

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Chassis-Level User Guide

ON THIS PAGE

Understanding Chassis Alarms

Chassis Conditions That Trigger Alarms

Backup Routing Engine Alarms

Chassis Alarm Conditions for Guest Network Functions (GNFs)

Chassis Alarm Conditions on MX Series 5G Universal Routing Platforms

Chassis Alarm Conditions on SRX series devices

Chassis Alarm Conditions for PTX Series Routers

MX204 LED Scheme Overview

MPC and MIC Lane LED Scheme Overview

Configuring Slow Packet Forwarding Engine Alarm

Enabling Slow Packet Forwarding Engine Alarm

Disabling Slow Packet Forwarding Engine Alarm

Verifying That the Alarm Output and System Log Messages are Updated

Purpose

Action

Meaning

User-Defined Alarm Relay Overview

Alarm Contact Port

Alarm Input

Alarm Output

See Also

Configuring Chassis Alarm Relays

Configuring Chassis Alarm Input

Configuring Chassis Alarm Output

Configuring Chassis Alarm Input and Output (ACX710 Routers)

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