Supported Platforms
Related Documentation
Diagnostic Tools Overview
Juniper Networks devices support a suite of J-Web tools and CLI operational mode commands for evaluating system health and performance. Diagnostic tools and commands test the connectivity and reachability of hosts in the network.
- Use the J-Web Diagnose options to diagnose a device. J-Web results appear in the browser.
- Use CLI operational mode commands to diagnose a device. CLI command output appears on the screen of your console or management device, or you can filter the output to a file.
To use the J-Web user interface and CLI operational tools, you must have the appropriate access privileges.
This section contains the following topics:
J-Web Diagnostic Tools
The J-Web diagnostic tools consist of the options that appear when you select Troubleshoot and Maintain in the task bar. Table 1 describes the functions of the Troubleshoot options.
Table 1: J-Web Interface Troubleshoot Options
Option | Function |
|---|---|
| Troubleshoot Options | |
Ping Host | Allows you to ping a remote host. You can configure advanced options for the ping operation. |
Ping MPLS | Allows you to ping an MPLS endpoint using various options. |
Traceroute | Allows you to trace a route between the device and a remote host. You can configure advanced options for the traceroute operation. |
Packet Capture | Allows you to capture and analyze router control traffic. |
| Maintain Options | |
Files | Allows you to manage log, temporary, and core files on the device. |
Upgrade | Allows you to upgrade and manage Junos OS packages. |
Licenses | Displays a summary of the licenses needed and used for each feature that requires a license. Allows you to add licenses. |
Reboot | Allows you to reboot the device at a specified time. |
CLI Diagnostic Commands
The CLI commands available in operational mode allow you to perform the same monitoring, troubleshooting, and management tasks you can perform with the J-Web user interface. Instead of invoking the tools through a graphical interface, you use operational mode commands to perform the tasks.
You can perform certain tasks only through the CLI. For example, you can use the mtrace command to display trace information about a multicast path from a source to a receiver, which is a feature available only through the CLI.
To view a list of top-level operational mode commands, type a question mark (?) at the command-line prompt.
At the top level of operational mode are the broad groups of CLI diagnostic commands listed in Table 2.
Table 2: CLI Diagnostic Command Summary
Command | Function |
|---|---|
| Controlling the CLI Environment | |
set option | Configures the CLI display. |
| Diagnosis and Troubleshooting | |
clear | Clears statistics and protocol database information. |
mtrace | Traces information about multicast paths from source to receiver. |
monitor | Performs real-time debugging of various Junos OS components, including the routing protocols and interfaces. |
ping | Determines the reachability of a remote network host. |
ping mpls | Determines the reachability of an MPLS endpoint using various options. |
test | Tests the configuration and application of policy filters and AS path regular expressions. |
traceroute | Traces the route to a remote network host. |
| Connecting to Other Network Systems | |
ssh | Opens secure shell connections. |
telnet | Opens Telnet sessions to other hosts on the network. |
| Management | |
copy | Copies files from one location on the device to another, from the device to a remote system, or from a remote system to the device. |
restart option | Restarts the various system processes, including the routing protocol, interface, and SNMP processes. |
request | Performs system-level operations, including stopping and rebooting the device and loading Junos OS images. |
start | Exits the CLI and starts a UNIX shell. |
configuration | Enters configuration mode. |
quit | Exits the CLI and returns to the UNIX shell. |
