Supported Platforms
Monitoring Events
Purpose
Use the monitoring functionality to view the events page.
Action
To monitor events select Monitor>Events and Alarms>View Events in the J-Web user interface.
![]() | Note: When you use an HTTPS connection in the Microsoft Internet Explorer browser to save a report from this page in the J-Web interface, the error message "Internet Explorer was not able to open the Internet site" is displayed. This problem occurs because the Cache-Control: no cache HTTP header is added on the server side and Internet Explorer does not allow you to download the encrypted file with the Cache-Control: no cache HTTP header set in the response from the server. As a workaround, refer to Microsoft Knowledge Base article 323308, which is available at this URL: http://support.microsoft.com/kb/323308. Also, you can alternatively use HTTP in the Internet Explorer browser or use HTTPS in the Mozilla Firefox browser to save a file from this page. |
Meaning
Table 1 summarizes key output fields in the events page.
Table 1: Events Monitoring Page
Field | Value | Additional Information |
---|---|---|
Events Filter | ||
System Log File | Specifies the name of the system log file that records errors and events. | — |
Process | Specifies the system processes that generate the events to display. | — |
Include archived files | Specifies to enable the option to include archived files. | Select to enable. |
Date From | Specifies the beginning date range to monitor. Set the date using the calendar pick tool. | — |
To | Specifies the end of the date range to monitor. Set the date using the calendar pick tool. | — |
Event ID | Specifies the specific ID of the error or event to monitor. | — |
Description | Enter a description for the errors or events. | — |
Search | Fetches the errors and events specified in the search criteria. | — |
Reset | Clears the cache of errors and events that were previously selected. | — |
Generate Report | Creates an HTML report based on the specified parameters. | — |
Events Detail | ||
Process | Displays the system process that generated the error or event. | – |
Severity | Displays the severity level that indicates how seriously the triggering event affects routing platform functions. Only messages from the facility that are rated at that level or higher are logged. Possible severities and their corresponding color code are:
| – |
Event ID | Displays the unique ID of the error or event. The prefix on each code identifies the generating software process. The rest of the code indicates the specific event or error. | — |
Event Description | Displays a more detailed explanation of the message. | — |
Time | Time that the error or event occurred. | — |