Supported Platforms
Troubleshooting Interface Configuration and Cable Faults
Troubleshooting interface configuration and connectivity on the EX Series switch:
Interface Configuration or Connectivity Is Not Working
Problem
You encounter errors when you attempt to configure an interface on the switch, or the interface is exhibiting connectivity problems.
Solution
Use the port troubleshooter feature in the J-Web interface to identify and rectify port configuration and connectivity related problems.
To use the J-Web interface port troubleshooter:
- Select the option Troubleshoot from the main menu.
- Click Troubleshoot Port. The Port Troubleshooting wizard is displayed. Click Next.
- Select the ports to troubleshoot.
- Select the test cases to be executed on the selected
port. Click Next.
When the selected test cases are executed, the final result and the recommended action is displayed.
If there is a cable fault, the port troubleshooter displays details and the recommended action. For example, the cable must be replaced.
If the port configuration needs to be modified, the port troubleshooter displays details and the recommended action.
