Supported Platforms
Related Documentation
Troubleshooting PoE Interfaces on ACX2000 Universal Access Routers
Problem
A Power over Ethernet (PoE) interface is not supplying power to the powered device.
Solution
Check for the items shown in Table 1.
Table 1: Troubleshooting a PoE Interface
| Items to Check | Explanation |
|---|---|
Is interface PoE enabled? | Only interfaces ge-0/1/3 and ge-0/1/7 can function as PoE ports. |
Has PoE capability been disabled for that interface? | Use the show poe interface command to check PoE interface status. |
Is the cable properly seated in the port socket? | Check the hardware. |
Does the powered device require more power than is available on the interface? | Use the show poe interface command to check the maximum power provided by the interface. |
If the telemetries option has been enabled for the interface, check the history of power consumption. | Use the show poe telemetries command to display the history of power consumption. |
