Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

Navigation

Troubleshooting Port Security

Troubleshooting issues for port security on EX Series switches:

MAC Addresses That Exceed the MAC Limit or MAC Move Limit Are Not Listed in the Ethernet Switching Table

Problem

You see log messages telling you that the MAC limit or MAC move limit has been exceeded, but the specific offending MAC addresses that have been exceeding the limit are not listed in the Ethernet switching table.

Solution

  1. Set the MAC limit or MAC move limit action to log.
    [edit ethernet-switching-options secure-access port]
    user@switch# set interface ge-0/0/2 mac-limit (Access Port Security) 5 action log
  2. Allow some MAC address requests to come in.
  3. View the entries in the Ethernet switching table:

Multiple DHCP Server Packets Have Been Received on Untrusted Interfaces

Problem

You see log messages that DHCP server packets were received on an untrusted interface—for example:

5 untrusted DHCPOFFER received, interface ge-0/0/0.0[65], vlan v1[10] server ip/mac 12.12.12.1/00:00:00:00:01:12 offer ip/client mac 12.12.12.253/00:AA:BB:CC:DD:01

These messages can signal the presence of a malicious DHCP server on the network.

Solution

Configure a firewall filter to block the IP address or MAC address of the malicious DHCP server. See Configuring Firewall Filters (CLI Procedure).

Published: 2014-04-23