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Monitoring Chassis Alarms for an EX8200 Switch

Purpose

This document provides information on chassis alarm conditions, and how you should respond when a certain chassis alarm is seen on your switch.

Various conditions related to the chassis components trigger yellow and red alarms. You cannot configure these conditions. See Understanding Alarm Types and Severity Levels on EX Series Switches.

Action

You can monitor chassis alarms by watching the ALM chassis status LED and using the LCD panel to gather information about the alarm. See Chassis Status LEDs in an EX8200 Switch and LCD Panel in an EX8200 Switch.

To display switch chassis alarms in the CLI, use the following command

user@host> show chassis alarms

The command output displays the number of alarms currently active, the time when the alarm began, the severity level, and an alarm description. Note the date and time of an alarm so that you can correlate it with error messages in the messages system log file.

You can also monitor chassis alarms using the J-Web interface. See Checking Active Alarms with the J-Web Interface.

Table 1 lists some of the chassis alarms that an EX8200 switch can generate.

Table 1: Chassis Alarms for EX8200 Switches

ComponentAlarm ConditionRemedySeverityAdditional Information

Fan tray

The fan tray has been removed from the chassis.

Install the fan tray.

Yellow/Red

The switch will eventually get too hot to operate if a fan tray is removed. Temperature alarms will follow.

This alarm is expected during fan tray removal and installation.

Fan tray

One or more fans in a fan tray is spinning below the required speed.

Replace the fan tray.

Red

Individual fans cannot be replaced; you must replace the fan tray.

Fan tray

The fan tray’s internal connection to the switch is not functioning properly.

Remove and reinsert the fan tray.

If removing and reinserting the fan tray does not resolve the problem, reboot the switch.

Red

The switch will eventually get too hot to operate if a fan tray is not operating. Temperature alarms will follow.

Power supply

A power supply slot that contained a power supply at bootup is now empty.

Install a power supply in the empty power supply slot.

Yellow

You can ignore this alarm in cases in which a power supply slot can remain empty.

You will not see this alarm if the switch is booted with an empty power supply slot.

This alarm is expected during power supply removal and installation.

This alarm can be triggered by a line card insertion. The alarm condition corrects itself when seen for this reason.

Power supply

A power supply has failed due to an input or output failure, or due to temperature issues.

Replace the failed power supply.

Red

 

Power supply

A power supply’s internal connection to the switch is not operating properly.

Remove and reinsert the power supply.

If removing and reinserting the power supply does not resolve the problem, reboot the switch.

Red

 

Temperature

The chassis warm temperature threshold has been exceeded and fan speeds have increased.

Adjust room temperature downward, if possible.

Ensure airflow through the switch is unobstructed.

Yellow

The chassis is warm and should be cooled down. The switch is still functioning normally.

To monitor temperature:

user@switch>show chassis environment

To monitor temperature thresholds:

user@switch>show chassis temperature-thresholds

Temperature

The chassis high temperature threshold has been exceeded and the fans are operating at full speed.

Adjust room temperature downward, if possible.

Ensure airflow through the switch is unobstructed.

Red

The chassis is hot and should be cooled down. The switch might still function normally but is close to shutting down if it hasn’t already.

To monitor temperature:

user@switch>show chassis environment

To monitor temperature thresholds:

user@switch>show chassis temperature-thresholds

Temperature

The chassis warm temperature threshold has been exceeded, and one or more fans are not operating properly. The operating fans are running at full speed.

Replace the fan tray that has the faulty fan or fans.

Adjust room temperature downward, if possible.

Ensure airflow through the switch is unobstructed.

Yellow

The chassis is warm and should be cooled down. The switch is still functioning normally.

To monitor temperature: user@switch>show chassis environment

To monitor temperature thresholds: user@switch>show chassis temperature-thresholds

Temperature

The chassis high temperature threshold has been exceeded, and one or more fans is not operating properly. The operating fans are running at full speed.

Replace the fan tray that has the faulty fan or fans.

Adjust room temperature downward, if possible.

Ensure airflow through the switch is unobstructed.

Red

The chassis is hot and should be cooled down. The switch might still function normally but is close to shutting down if it hasn’t already.

To monitor temperature:

user@switch>show chassis environment

To monitor temperature thresholds:

user@switch>show chassis temperature-thresholds

Temperature

The temperature sensor on a hardware component has failed.

Replace the hardware component.

Yellow

 

Routing Engine (RE), Switch Fabric and Routing Engine (SRE), or Switch Fabric (SF) module

The RE, SRE, or SF module has failed.

The RE, SRE, or SF module must be replaced.

Red

 

Link Status

The link to the network is down.

Check network connectivity.

Red or Yellow

The network link is disabled by default, so you might see this alarm before you connect the switch to the network.

Published: 2014-04-23