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Display the Current Router Alarms

Purpose

To determine the details of the alarms and when they first appeared in the component.

Action

To display the current router component alarms, use the following command:

user@host> show chassis alarms

The command output displays the number of alarms currently active, the time when the alarm began, the severity level, and an alarm description. Note the date and time of an alarm so that you can correlate it with error messages in the messages system log file.

Various conditions related to the chassis components trigger yellow and red alarms. You cannot configure these conditions. Table 1 through Table 9 list the alarms that the chassis components can generate.

Table 1 lists the alarms that the chassis components can generate on an M5 or M10 router.

Table 1: M5 or M10 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Alternative media

The router boots from alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below required speed.

Replace the failed fan tray.

Red

FEB

The Control Board failed.
If this occurs, the board attempts to reboot.

Replace the failed FEB.

Red

FPC

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-------------------------------------------

Red

Routing Engine

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Power supplies

A power supply was removed from the chassis.

Install the missing power supply.

Yellow

A power supply failed.

Replace the failed power supply.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans were turned on to full speed, and one or more fans failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan has failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 2 lists the alarms that the chassis components can generate on M7i and M10i routing platforms.

Table 2: M7i or M10i Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Alternative media

The router has a optional CompactFlash card and boots from an alternate boot device. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

CFEB

For an M7i router, the CFEB failed. If this occurs, the board attempts to reboot.

Replace the failed CFEB.

Red

For an M10i router, both Control Boards were removed or have failed.

Replace the failed or missing CFEB.

Red

Too many hard errors in CFEB memory.

Replace the failed CFEB.

Red

Too many soft errors in CFEB memory.

Replace the failed CFEB.

Red

A CFEB microcode download failed.

Replace the failed CFEB.

Red

Fan trays

A fan has failed.

Replace the failed fan tray.

Red

For an M7i router, a fan tray was removed from the chassis.

Install the missing fan tray.

Red

For an M10i router, both fan trays are absent from the chassis.

Install the missing fan tray.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s midplane from the front is broken.

-------------------------------------------

Red

Power supplies

A power supply was removed.

Insert missing power supply.

Yellow

A power supply failed.

Replace the failed power supply.

Red

For an M10i router, only one power supply is operating.

Insert or replace the secondary power supply.

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk. This alarm only applies, if you have an optional flash drive.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 3 lists the alarms that the chassis components can generate on an M20 router.

Table 3: M20 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Alternative media

The router boots from alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below required speed.

Replace the fan tray.

Red

FPC

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-------------------------------------------

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from the hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in the boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in the boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

Power supplies

A power supply was removed from the chassis.

Insert power supply into empty slot.

Yellow

A power supply failed.

Replace the failed power supply.

Red

SSB

The Control Board failed.
If this occurs, the board attempts to reboot.

Replace the failed Control Board.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans have failed

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 4 lists the alarms that the chassis components can generate on an M40 router.

Table 4: M40 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filter

Change the air filter.

Change the air filter.

--------------------

Alternative media

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-------------------------------------------

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

Yellow

A power supply temperature sensor failed.

Replace the failed power supply or power entry module.

Yellow

A power supply fan failed.

Replace the failed power supply fan.

Yellow

 

A power supply has high temperature.

Replace the failed power supply or power entry module.

Red

A 5V power supply has failed.

Replace the failed power supply or power entry module.

Red

A 3.3V power supply failed.

Replace the failed power supply or power entry module.

Red

A 2.5V power supply failed.

Replace the failed power supply or power entry module.

Red

A power supply input failed.

Check the power supply input connection.

Red

A power supply has failed.

Replace the failed power supply or power entry module.

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

SCB

The SCB failed. If this occurs, the board attempts to reboot.

Replace the failed SCB.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees, and the fans turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 5 lists the alarms that the chassis components can generate on an M40e or M160 router.

Table 5: M40e or M160 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filter

Change the air filter.

Change the air filter.

------------------------

Alternative media

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

CIP

A CIP is missing.

Insert a CIP into an empty slot.

Red

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download failed.

Replace the failed FPC.

Red

An FPC failed. If this occurs, the FPC attempts to reboot. If the MCS sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

----------------------------------

Red

MCS

An MCS has an out-of-range or invalid temperature reading.

Replace the failed MCS.

Yellow

An MCS was removed.

Reinstall MCS0.

Yellow

An MCS has failed.

Replace the failed MCS.

Red

PCG

A backup PCG is offline.

Set the backup PCG online.

Yellow

A PCG has an out-of-range or invalid temperature reading.

Replace the failed PCG.

Yellow

A PCG was removed.

Insert a PCG into empty slot.

Yellow

A PCG failed to come online.

Replace the failed PCG.

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in the boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in the boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into the empty slot.

Yellow

A power supply failed.

Replace the failed power supply.

Red

SFM

An SFM has an out of range or invalid temperature reading on SPP.

Replace the failed SFM.

Yellow

An SFM has an out of range or invalid temperature reading on SPR.

Replace the failed SFM.

Yellow

An SFM is offline.

Set the SFM online.

Yellow

An SFM has failed.

Replace the failed SFM.

Red

An SFM has been removed from the chassis.

Insert the SFM into an empty slot.

Red

All SFMs are offline or missing from the chassis.

Insert SFMs into an empty slots or set all SFMs online.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 6 lists the alarms that the chassis components can generate on an M120 router.

Table 6: M120 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filters

Change the air filter.

Change the air filter.

------------------------

Alternative media

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Control Board

A Control Board was removed.

Insert a Control Board into the empty slot.

Yellow

A Control Board temperature sensor alarm failed.

Replace the failed Control Board.

Yellow

A Control Board failed.

Replace the failed Control Board.

Yellow

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FEB

A FEB has failed and is not carrying traffic.

Replace the failed FPC.

Yellow

A FEB has been designated as a backup and has not been failed over to.

-

Green (unlit)

FPC

An FPC has an out of range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into the empty slot.

Red

A power supply failed.

Replace the failed power supply.

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat CompactFlash card and install bootable image. If this fails, replace failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Install a bootable image on CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

SIB

A spare SIB is missing.

Insert a spare SIB into an empty slot.

Yellow

A SIB failed.

Replace the failed SIB.

Yellow

A spare SIB failed.

Replace the failed SIB.

Yellow

A SIB has an out of range or invalid temperature reading.

Replace the failed SIB.

Yellow

A SIB is missing.

Insert SIB into an empty slot.

Red

A SIB has failed.

Replace the failed SIB.

Red

Temperature

The chassis temperature has exceeded 55 degrees C, the fans have been turned on to full speed, and one or more fans have failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature has exceeded 65 degrees C and the fans have been turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan has failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

Chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor has failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 7 lists the alarms that the chassis components can generate on an M320 router.

Table 7: M320 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filters

Change the air filter.

Change the air filter.

------------------------

Alternative media

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Control Board

A Control Board was removed.

Insert a Control Board into the empty slot.

Yellow

A Control Board temperature sensor alarm failed.

Replace the failed Control Board.

Yellow

A Control Board failed.

Replace the failed Control Board.

Red

CIP

A CIP is missing.

Insert a CIP into an empty slot.

Red

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC failed. If this occurs, the FPC attempts to reboot. If an FPC is rebooting too often, the SCB shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

--------------------------------------

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into the empty slot.

Yellow

A power supply failed.

Replace the failed power supply.

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat CompactFlash card and install bootable image. If this fails, replace failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Install a bootable image on CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

SIB

A spare SIB is missing.

Insert a spare SIB into an empty slot.

Yellow

A SIB failed.

Replace the failed SIB.

Yellow

A spare SIB failed.

Replace the failed SIB.

Yellow

A SIB has an out of range or invalid temperature reading.

Replace the failed SIB.

Yellow

A SIB is missing.

Insert SIB into an empty slot.

Red

A SIB has failed.

Replace the failed SIB.

Red

Temperature

The chassis temperature has exceeded 55 degrees C, the fans have been turned on to full speed, and one or more fans have failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature has exceeded 65 degrees C and the fans have been turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan has failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

Chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor has failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 8 lists the alarms that the chassis components can generate on an T320 router.

Table 8: T320 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filters

Change the air filter.

Change the air filters.

------------------------

Alternative media

The router boots from alternate boot device: the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Control Board

A Control Board was removed.

Insert a Control Board into an empty slot.

Yellow

A Control Board temperature sensor alarm failed.

Replace the failed Control Board.

Yellow

A Control Board failed.

Replace the failed Control Board.

Red

CIP

A CIP is missing.

Insert a CIP into an empty slot.

Red

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan Trays

One fan tray has been removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays have been removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or spinning below require speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC has failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-----------------------------------

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

Yellow

A power supply failed.

Replace the failed power supply.

Red

Routing Engine

Error in reading or writing hard disk.

Reformat hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install bootable image. If this fails, replace failed Routing Engine.

Yellow

System booted from default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

SIB

A spare SIB is missing.

Insert the spare SIB into an empty slot.

Yellow

A SIB has failed.

Replace the failed SIB.

Yellow

A spare SIB has failed.

Replace the failed SIB.

Yellow

A SIB has an out-of-range or invalid temperature reading.

Replace the failed SIB.

Yellow

A SIB is missing.

Insert a SIB into an empty slot.

Red

A SIB has failed.

Replace the failed SIB.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

Chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 9 lists the alarms that the chassis components can generate on a T640 router.

Table 9: T640 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filter

Change the air filter.

Change the air filter.

------------------------

Alternative media

The router boots from alternate boot device, the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Control Board

A Control Board was removed.

Insert a Control Board into an empty slot.

Yellow

A Control Board temperature sensor alarm has failed.

Replace the failed Control Board.

Yellow

A Control Board failed.

Replace the failed Control Board.

Red

CIP

A CIP is missing.

Insert a CIP into an empty slot.

Red

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC has failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-----------------------------------

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from the hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

Yellow

A power supply has failed.

Replace the failed power supply.

Red

SCG

A backup SCG is offline.

Set the backup SCG online.

Yellow

An SCG has an out-of-range or invalid temperature reading.

Replace the failed SCG.

Yellow

An SCG was removed.

Insert an SCG into an empty slot.

Yellow

All SCGs are offline or missing.

Insert SCGs into empty slots or set all SCGs online.

Red

An SCG failed.

Replace the failed SCG.

Red

SIB

A spare SIB is missing.

Insert a spare SIB into an empty slot.

Yellow

A SIB failed.

Replace the failed SIB.

Yellow

A spare SIB failed.

Replace the failed SIB.

Yellow

A SIB has an out-of-range or invalid temperature reading.

Replace the failed SIB.

Yellow

A SIB is missing.

Insert a SIB into empty slot.

Red

A SIB failed.

Replace the failed SIB.

Red

SPMB

A local SPMB is offline.

Reset the Control Board. If this fails, replace the Control Board.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans have failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans have been turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

Chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 10 lists the alarms that the chassis components can generate on a T1600 router.

Table 10: T1600 Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filter

Change the air filter.

Change the air filter.

------------------------

Alternative media

The router boots from alternate boot device, the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Control Board

A Control Board was removed.

Insert a Control Board into an empty slot.

Yellow

A Control Board temperature sensor alarm has failed.

Replace the failed Control Board.

Yellow

A Control Board failed.

Replace the failed Control Board.

Red

CIP

A CIP is missing.

Insert a CIP into an empty slot.

Red

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC has failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-----------------------------------

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from the hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

Yellow

A power supply has failed.

Replace the failed power supply.

Red

SCG

A backup SCG is offline.

Set the backup SCG online.

Yellow

An SCG has an out-of-range or invalid temperature reading.

Replace the failed SCG.

Yellow

An SCG was removed.

Insert an SCG into an empty slot.

Yellow

All SCGs are offline or missing.

Insert SCGs into empty slots or set all SCGs online.

Red

An SCG failed.

Replace the failed SCG.

Red

SIB

A spare SIB is missing.

Insert a spare SIB into an empty slot.

Yellow

A SIB failed.

Replace the failed SIB.

Yellow

A spare SIB failed.

Replace the failed SIB.

Yellow

A SIB has an out-of-range or invalid temperature reading.

Replace the failed SIB.

Yellow

A SIB is missing.

Insert a SIB into empty slot.

Red

A SIB failed.

Replace the failed SIB.

Red

SPMB

A local SPMB is offline.

Reset the Control Board. If this fails, replace the Control Board.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans have failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans have been turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

Chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Table 11 lists the alarms that the chassis components can generate on TX Matrix and TX Matrix Plus routers.

Table 11: TX Matrix and TX Matrix Plus Router Chassis Component Alarm Conditions

Chassis Component

Alarm Condition

Remedy

Alarm Severity

Air filter

Change the air filter.

Change the air filter.

------------------------

Alternative media

The router boots from alternate boot device, the hard disk. Typically, the router boots from the flash drive. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Yellow

Control Board

A Control Board was removed.

Insert a Control Board into an empty slot.

Yellow

A Control Board temperature sensor alarm has failed.

Replace the failed Control Board.

Yellow

A Control Board failed.

Replace the failed Control Board.

Red

CIP

A CIP is missing.

Insert a CIP into an empty slot.

Red

Craft interface

The craft interface failed.

Replace the failed craft interface.

Red

Fan trays

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

FPC

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC has failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Red

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Hot swapping

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

-----------------------------------

Red

Routing Engine

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Error in reading or writing CompactFlash card.

Reformat the CompactFlash card and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from the hard disk.

Install a bootable image on the CompactFlash card. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing Engine.

Red

Routing Engine failed to boot.

Replace the failed Routing Engine.

Red

Power supplies

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

Yellow

A power supply has failed.

Replace the failed power supply.

Red

SIB

A spare SIB is missing.

Insert a spare SIB into an empty slot.

Yellow

A SIB failed.

Replace the failed SIB.

Yellow

A spare SIB failed.

Replace the failed SIB.

Yellow

A SIB has an out-of-range or invalid temperature reading.

Replace the failed SIB.

Yellow

A SIB is missing.

Insert a SIB into empty slot.

Red

A SIB failed.

Replace the failed SIB.

Red

Temperature

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans have failed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans have been turned on to full speed.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

Chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

  • Check the room temperature.
  • Check the air filter and replace it.
  • Check the air flow.
  • Check the fan.

Red

The temperature sensor failed.

For technical support, open a support case using the Case Manager link at http://www.juniper.net
/support/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Red

Published: 2012-08-20

Supported Platforms

Published: 2012-08-20