- play_arrow Introduction
- About the Administration Portal User Guide
- Administration Portal Overview
- Administration Portal Tasks for SP Administrators And OpCo Administrators
- Accessing Administration Portal
- Personalize the Administration Portal
- Switching the Tenant Scope
- About the Administration Portal Dashboard
- Changing the Administration Portal Password
- Resetting Your Password
- Configuring Two-Factor Authentication
- Resend Activation Link in Administration Portal
- Changing the Password on First Login
- Resetting the Password for OpCo and Tenant Users
- Setting Password Duration
- Extending the User Login Session
- About the Display Preferences
- Add a Theme in Administration Portal
- Apply or Modify a Theme
- Upload a Custom Font
- play_arrow Managing E-Mail
- play_arrow Managing Authentication
- play_arrow Managing Tenants
- Tenant Overview
- Full Mesh Topology Overview
- Understanding Specific Route-based Routing Within the SD-WAN Overlay
- About the Tenants Page
- Adding a Single Tenant
- Edit Tenant Parameters
- Importing Data for Multiple Tenants
- Allocating Network Services to a Tenant
- Viewing the Create History of Imported Tenant Data
- Delete a Tenant
- Viewing the History of Deleted Tenant Data
- Dynamic Mesh Tunnels Overview
- Configuring Dynamic Mesh Tunnel Thresholds for all Tenants
- Updating the Terms of Use
- play_arrow Managing Operating Companies
- play_arrow Managing Resources
- About the POPs Page
- Creating a Single POP
- Importing Data for Multiple POPs
- Viewing the History of POP Data Imports
- Viewing the History of POP Data Deletions
- View the History of Device Data Deletions
- Manually Importing Provider Hub Sites
- About the Tenant Devices Page
- About the Provider Hub Devices Page
- Add a Provider Hub Device
- Edit Provider Hub Site Parameters
- Manage a Provider Hub Device
- Upgrade a Provider Hub Device
- Delete a Provider Hub Site
- Perform Return Material Authorization (RMA) for a Provider Hub Device
- Grant Return Material Authorization (RMA) for a Provider Hub Device
- Generate Device RSI for Provider Hub Devices
- Managing a Tenant Device
- Device Redundancy Support Overview
- Viewing the History of Tenant Device Activation Logs
- Secure OAM Network Overview
- Secure OAM Network Redundancy Overview
- Rebooting Tenant Devices and Provider Hub Devices
- Identifying Connectivity Issues by Using Ping
- Identifying Connectivity Issues by Using Traceroute
- Remotely Accessing a Device CLI
- Device Template Overview
- Multi-Service Shared Bearer Overview
- About the Device Template Page
- Cloning a Device Template
- Importing a Device Template
- Configuring Template Settings in a Device Template
- Updating Stage-2 Configuration Template in a Device Template
- Configuring Stage-2 Initial Configuration in a Device Template
- Modifying a Device Template Description
- Deleting a Device Template
- Configuration Templates Overview
- Configuration Templates Workflow
- About the Configuration Templates Page
- Predefined Configuration Templates
- Edit, Clone, and Delete Configuration Templates
- Deploy Configuration Templates to Devices
- Undeploy a Configuration Template from a Device
- Dissociate a Configuration Template from a Device
- Preview and Render Configuration Templates
- Import Configuration Templates
- Export a Configuration Template
- Assign Configuration Templates to Device Templates
- Add Configuration Templates
- Jinja Syntax and Examples for Configuration Templates
- View the Configuration Deployed on Devices
- APN Overview
- Configuring APN Settings on CPE Devices
- Device Images Overview
- About the Device Images Page
- Staging an Image
- Deploying Device Images to Devices
- Uploading a Device Image
- Deleting Device Images
- Network Services Overview
- About the Network Services Page
- About the Service Overview Page
- About the Service Instances Page
- Allocating a Service to Tenants
- Removing a Service from Tenants
- play_arrow Managing Signatures
- Signature Database Overview
- About the Signature Database Page
- Downloading a Signature Database
- Download Locations for Signature Database
- Application Signatures Overview
- About the Application Signatures Page
- Understanding Custom Application Signatures
- Adding Application Signatures
- Editing, Cloning, and Deleting Application Signatures
- Adding Application Signature Groups
- Editing, Cloning, and Deleting Application Signature Groups
- play_arrow Managing Profiles
- Application Quality of Experience Overview
- Configure and Monitor Application Quality of Experience
- About the Application Traffic Type Profiles Page
- Predefined Application Traffic Type Profiles
- Add Traffic Type Profiles
- Edit and Delete Application Traffic Type Profiles
- SLA Profiles and SD-WAN Policies Overview
- About the SLA-Based Steering Profiles Page
- Adding SLA-Based Steering Profiles
- Editing and Deleting SLA-Based Steering Profiles
- About the Path-Based Steering Profiles Page
- Adding Path-Based Steering Profiles
- Editing and Deleting Path-Based Steering Profiles
- About the Breakout Profiles Page
- Adding Breakout Profiles
- Editing and Deleting Breakout Profiles
- play_arrow Managing Licenses
- play_arrow Managing Users and Roles
- Role-Based Access Control Overview
- About the Users Page in Administration Portal
- Add Service Provider and OpCo Users
- Edit and Delete Service Provider Users and OpCo Users
- Resetting the Password for Service Provider, OpCo, and Tenant Users
- Roles Overview
- About the Roles Page
- Add User-Defined Roles for Service Provider, OpCo, and Tenant Users
- Edit, Clone, and Delete User-Defined Roles for Service Provider, OpCo, and Tenant Users
- Access Privileges for Role Scopes (Operating Company and Tenant)
- play_arrow Managing Jobs
- play_arrow Managing Audit Logs
Viewing the SLA Performance of a Site
You can use the Monitor > Tenant-Name SLA Performance > Site-Name SLA Performance page in the Administration Portal to view SLA performance for all applications and application groups in a site. You can view the SLA performance for all applications and application groups in a site for a specified time range and in graph or grid views.
The Site-Name SLA Performance page is divided into the following three sections:
SLA Not Met by SLA Profiles
You can use the SLA Not Met by SLA Profiles section on the Site_name SLA Performance page to view the SLA profiles for which SLA requirements were not met and the time at which they were not met. The y-axis represents the SLA profiles and the x-axis represents the specified time range. The SLA Not Met by SLA Profiles section can be viewed and remains the same in both graph and grid views.
To view a graphical representation of SLA profiles for which SLA target values were not met:
Applications SLA Performance by Throughput
You can view average throughput performance of all applications and application groups in a site. You can also customize your view by selecting graph view or grid view. In the graph view, you can further select scatter plot or tree map views.
To view a graphical representation of average throughput performance of all applications and application groups in a site:
You can also select Tree Map at the top right of the section to view a list of all applications and application groups in a site and their average throughput values.
A list of all applications and application groups in a site along with their associated SLA profiles and the average throughput values is displayed.
To view a tabular representation of average throughput performance of all applications and application groups in a site:
Select Grid View at the top right of the page.
A list of all applications and application groups along with their SLA profiles, average throughput, and target throughput values is displayed in a tabular format.
Table 1 describes the fields on the Applications SLA Performance by Throughput grid view.
Table 1: Fields on the Applications SLA Performance by Throughput Grid View Field
Description
Name
View name of the application or application group.
SLA Profile
View the SLA profile associated with the application or application group.
Type
View the type—application or application group
Category
View the category of the application or application group. The value of category can be Messaging, Web, Infrastructure, Remote-Access, Multimedia, Video, and so on.
Sessions
View the number of sessions consumed by the application or application group.
Throughput Avg. Performance
View the average throughput performance value (in %) of the application or application group. The upward triangle on the left of the average throughput performance value indicates that the average throughput is higher than the target throughput configured in the SLA profile of the application or application group. The value (in %) denotes the percentage above the target throughput value. Similarly, the downward triangle on the left of the average throughput performance value indicates that the average throughput is lower than the target throughput configured in the SLA profile of the application or application group. The value (in %) denotes the percentage below the target throughput value.
(Optional) Click the details icon to the left of the application or application group name to view more details about the application or application group. See Viewing the SLA Performance of an Application or Application Group.
SLA Performance for ALL
View a graphical representation of the performance of the SLA parameters such as round-trip time (RTT), latency, packet loss, and jitter for the specified time range for MPLS and Internet WAN links for all SLA profiles. The y-axis represents the SLA parameters and the x-axis represents the specified time range. You can also view the respective target SLA parameters in the graphs.
The graphical representation of the performance of all SLA parameters for the WAN links is available only in the graph view.
To view a graphical representation of the performance of all SLA parameters for the WAN links:
RTT is represented as Delay on the About the SLA-Based Steering Profiles Page and About the Path-Based Steering Profiles Page page.
